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Show Results For
- All HBS Web
(573)
- News (103)
- Research (368)
- Events (2)
- Multimedia (1)
- Faculty Publications (191)
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- 26 Sep 2024
- HBS Case
If a Car Can Drive Itself, Can It Make Life-or-Death Decisions?
uncertainties, the potential damage, the fears, the media spotlight, and your own sense of responsibility. You want to introduce quality, reliable products that you’re proud of and that customers can use safely and effectively.” Consider... View Details
- 06 Jan 2003
- What Do You Think?
China: The Next Big Market Opportunity or the Next Big Bubble?
growth, beginning at the provincial level to conform with announced national goals; an economy that is propped up by foreign investment; and a country that is actually using less and less energy—energy use being a reasonably reliable... View Details
Keywords: by James Heskett
- 16 May 2016
- HBS Case
Food Safety Economics: The Cost of a Sick Customer
and regions have different food safety standards,” Quelch says. “We’re accustomed to taking food safety for granted. When you peel back the onion, you find a tremendous amount of nuance affecting the reliability and specifics of food... View Details
- 11 Apr 2000
- Research & Ideas
Financial Services 24/7
transactions of all kinds and with the size of firms growing, the reliability of technology becomes increasingly important. "The increased use of technology offers huge economies of scale," notes Warren McFarlan, coauthor of the fifth... View Details
Keywords: by Susan Young
- 03 Dec 2007
- Research & Ideas
Authenticity over Exaggeration: The New Rule in Advertising
a market in service, reputation, and reliability develops. Social exchanges. People build identities in virtual communities like Korea's Cyworld (90 percent of Koreans in their 20s are members). Firms may then sponsor or co-opt... View Details
- 19 Nov 2012
- Research & Ideas
LEED-ing by Example
tenants to pay the cost of utilities, which reduces a landlord's incentive to invest in LEED, or in other energy efficiency capital expenditures. However, government lessees are attractive to landlords because they come with predictable budgets and, therefore, View Details
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
To illustrate how Cisco uses these three layers, Cunningham cites a hypothetical example. Assume that for a given year, the average score for product reliability has slipped a bit. Drilling down to the bottom two layers of data, Cisco... View Details
Keywords: by Jean Ayers
- 14 May 2013
- First Look
First Look: May 14
mobilization that can improve labor conditions more broadly. Publisher's link: http://www.bostonreview.net/BR38.3/ndf_jodi_short_michael_toffel_global_brands_labor_justice.php Working Papers The Impact of Supplier Reliability on... View Details
Keywords: Sean Silverthorne
- 26 Feb 2019
- First Look
New Research and Ideas, February 26, 2019
application, based upon data from multiple APM systems. The research was conducted in collaboration with a European automotive company, using two months of live application data. We show that our model detects abnormal system behavior more View Details
Keywords: Dina Gerdeman
- 11 Aug 2016
- Cold Call Podcast
Why College Rankings Keep Deans Awake at Night
the rating system. He said that federal financial aid should go to those schools that perform the best. The President eventually abandoned the idea after hearing from many college presidents that there is simply no way to reliably rate... View Details
- 03 Apr 2007
- First Look
First Look: April 3, 2007
to their reliable software and responsive customer service. The company had achieved this growth without the help of any outside financing. The five co-founders of eCW, who treated each other like an extended family, invested years of... View Details
Keywords: Martha Lagace
- 19 May 2016
- Research Event
Crowdsourcing, Patent Trolls, and Other Research Insights Highlighted at Harvard Business School Symposium
No matter how many brilliant thinkers a company may employ in-house, sometimes the most innovative solution to a problem can be found from seeking answers outside–from the crowd. “Crowds appear to reliably produce cheaper, faster, and... View Details
Keywords: by Dina Gerdeman & Carmen Nobel
- 30 Sep 2014
- First Look
First Look: September 30
This successful electronic medical record (EMR) company had grown thanks to its reliable software and responsive customer service. The company had achieved this growth without the help of any outside financing. The five co-founders of... View Details
Keywords: Sean Silverthorne
- 08 Sep 2010
- First Look
First Look: September 8, 2010
nature of willpower and are reliable predictors of economic outcomes in the adult. The implication is that one might, for example, be able to strengthen a "weak" child's ability to resist temptation, and in so doing offer... View Details
Keywords: Sean Silverthorne
- 15 Sep 2008
- Research & Ideas
The Coming Transformation of Social Enterprise
the landscape. Q: Another hot topic in the nonprofit world is the idea of creating a for-profit business to help underwrite the cost of operations. Is this the way to go to secure a reliable stream of funds? A: I don't think so. There's a... View Details
Keywords: by Roger Thompson
- 03 Nov 2015
- First Look
November 3, 2015
administrations are collaborating with academic economists and other quantitative social scientists to apply such rigorous methods to the study of public finance. These developments allow for more reliable measurements of the effects of... View Details
Keywords: Sean Silverthorne
- 24 Mar 2015
- First Look
First Look: March 24
http://publications.iadb.org/bitstream/handle/11319/6820/Socios%20o%20acreedores%20ENG%202-25-15%20web.pdf?sequence=1 March 2015 The Routledge Handbook of Responsible Investment Reliable Sustainability Ratings: The Influence of Business... View Details
Keywords: Sean Silverthorne
- 21 Feb 2012
- First Look
First Look: Feb. 21
incremental improvements to it. Each firm has its own assessment of the market potential for the radical innovation, and the reliability of these market forecasts can differ. We show that when the entrant's market-assessment capability is... View Details
Keywords: Sean Silverthorne
- 14 Dec 2009
- Research & Ideas
Can Entrepreneurs Drive People Movers to Success?
sending appropriate instructions. With modern IT, these tasks are far easier than in the past. Morgantown's system attracted early complaints for its cost and visual intrusion. But Morgantown's PRT stacks up well against decades of shuttle bus costs—particularly given... View Details
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
handwashing. Motivated by scholarship that suggests handwashing is habitual, we design, implement, and analyze a randomized field experiment aimed to test the main predictions of the rational addiction model. To reliably measure... View Details
Keywords: by Sean Silverthorne