Quality Control - Publications - Faculty & Research

Peter F. Hurst

citizenship forced him to relinquish his business. After the war, Hurst regained control of his business and built it into a full-scale supplier of parts for conveying and moving fluids – often ones that were very dangerous. In the... View Details

Keywords: Fabricated Goods

Profile

Margarita de la Piedra Carrillo

During her last year of university, Margarita interned at Citibank del Peru's Quality and Innovation area to streamline asset-based finance projects and "reduce workloads." After graduation, Margarita transferred to Credit Risk... View Details

08 Dec 2008
Research & Ideas

Thinking Twice About Supply-Chain Layoffs

one-standard-deviation increase in store labor brought about a 10 percent increase in profit margin. These findings ran contrary to the thinking of store managers that Ton interviewed. They consistently identified service quality as a top... View Details

Keywords: by Julia Hanna; Retail

19 Sep 2024
Blog Post

A Day at Royal FloraHolland: The Epicenter of the Global Flower Market

overlook the significance of these certifications and typically lack the necessary operational capacity to pursue them, underscoring a divide in the adoption of sustainable practices within the RFH community. RFH also champions eco-friendly cultivation methods, such as... View Details

02 Sep 2002
Research & Ideas

Foreign Multinationals in the U.S.: A Rocky Road

transfer pricing, this present study pointed to acute problems of control and managing U.S. affiliates as an important factor. Q: What are the key themes you have discovered among foreign multinational companies in the United States? What... View Details

Keywords: by Sarah Jane Johnston & Martha Lagace

14 May 2013
First Look

First Look: May 14

flexible random coefficients aggregate discrete choice model that accommodates heterogeneity in preferences for school quality and athletic success, and an extensive set of school fixed effects to control... View Details

Keywords: Sean Silverthorne

01 Jun 1998
News

Katharine Graham Offers Advice on Leadership

the Post to look after their four children and coordinate the couple's active Washington social life. Her life changed abruptly in 1963, when Philip Graham committed suicide after a struggle with manic depression, and she took control of... View Details

05 Aug 2002
Research & Ideas

Five questions for Regina E. Herzlinger

the sick. The resulting competition for consumers with differentiated products will control costs by increasing quality of care—e.g., integrated teams for congestive heart failure have reduced costs by... View Details

Keywords: by Martha Lagace

01 Jun 2016
News

Taking Care of Business

expertise in quality control and volume manufacturing in the automotive industry (where he does double duty as managing director of Sundaram Brake Linings), Mahesh launched Sundaram Medical Devices in 2010,... View Details

Keywords: Julia Hanna

01 Jun 2018
News

Digging Deep

solidly built, collapsible shovel tools that won’t break when things get down and dirty. In the past year, Pieper moved manufacturing from China to Portland, Oregon, a difficult logistical shift that nonetheless made it easier to control... View Details

Keywords: Julia Hanna

05 Aug 2002
Research & Ideas

Are Consumers the Cure for Broken Health Insurance?

Just as we saw with the securities industry, entrepreneurs will respond to the unleashing of consumer demands with clearly differentiated products featuring various combinations of benefits, levels of insurance coverage, payment systems for providers, lengths of... View Details

Keywords: by Regina E. Herzlinger

Portrait Project

Chirag Shah

a significant milestone in a personal journey. I discovered that the practice of good medicine teaches the values needed for a quality life. It involves helping people through tough choices. It means having the courage to listen without... View Details

Article

Regulating Hospital Prices Based on Market Concentration Is Likely to Leave High-Price Hospitals Unaffected

By: Maximilian J. Pany, Michael E. Chernew and Leemore S. Dafny

Concern about high hospital prices for commercially insured patients has motivated several proposals to regulate these prices. Such proposals often limit regulations to highly concentrated hospital markets. Using a large sample of 2017 US commercial insurance claims,... View Details

Keywords: Health Care Providers; Hospitals; Insurance Market Regulation; Price Regulation; Markets; Health Care and Treatment; Cost; Quality; Insurance; Price; Governing Rules, Regulations, and Reforms

Citation

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07 Mar 2000
Research & Ideas

Putting Health Care Consumers in the Driver’s Seat

U.S. consumers more power over decisions related to health care. Those who advocate consumer-driven health care—including conference chair Professor Regina E. Herzlinger—believe that shifting control of health-care purchasing decisions... View Details

Keywords: by Staff; Health

01 Dec 2020
News

Up Your Time Affluence

wealth weakly predicts happiness. “It’s okay to be money-focused,” says Whillans. “But beyond a certain point, the amount of money you have has little bearing on happiness levels.” Finding quality time in an already hectic schedule can... View Details

17 Aug 2015
Research & Ideas

Who is Boss in the Sharing Economy?

types of decisions that affect the joint payoffs of the firm and the professionals: nontransferable and transferable. Nontransferable decisions are always completely controlled by the professionals (e.g., how friendly to be to customers)... View Details

Keywords: by Michael Blanding; Service; Technology

16 May 2017
First Look

First Look at New Ideas and Research, May 16

sharing system recording employees’ creative work—a control system often used to promote local experimentation—on the quality of creative work, job engagement, and financial performance. While, on average,... View Details

Keywords: Re: Multiple Faculty

24 Apr 2014
News

Clean water that provides a trickle-down effect

As chairman and CEO of Ayala Corporation, Jaime Augusto Zobel de Ayala (AB 1981, MBA 1987) is enhancing the quality of life of more than six million people, approximately one-third of whom belong to the low-income sector in Manila, by... View Details

23 Jun 2015
First Look

First Look: June 23, 2015

pronounced for firms with high growth opportunities, not controlled by a family, operating in "sin" industries, and exhibiting commitment to IR. I find that the results are robust to the inclusion of firm fixed effects, View Details