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  • February 2021
  • Background Note

Jobs to Be Done: A Toolbox

By: Derek C. M. van Bever, Bob Moesta, Iuliana Mogosanu, Shaye Roseman and Katie Zandbergen
The Jobs to Be Done methodology is both a theory and a practical approach for understanding customer behavior and why people make the choices they make. Many practitioners, whether they work for startups or incumbent businesses, find Jobs to Be Done useful because it... View Details
Keywords: Customer Value and Value Chain; Decision Choices and Conditions; Knowledge Acquisition; Attitudes; Perception; Theory; Behavior; Customer Relationship Management
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  • November 2021
  • Article

Corporate Strategy and the Theory of the Firm in the Digital Age

By: Markus Menz, Sven Kunisch, Julian Birkinshaw, David J. Collis, Nicolai J. Foss, Robert E. Hoskisson and John Prescott
The purpose of this article is to reinvigorate research in the intersection of corporate strategy and the theory of the firm in light of the rapid advancement of digital technologies. Using the theory of the firm as an interpretive lens, we focus our analysis on the... View Details
Keywords: Digitalization; Multi-business Firm; Scale And Scope; Theory Of The Firm; Corporate Strategy; Technological Innovation; Competitive Advantage; Organizational Design; Theory; Research; Digital Transformation
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    Allen S. Grossman

    Allen Grossman was appointed a Harvard Business School Professor of Management Practice in July 2000. He joined the Business School faculty in July 1998, with a concurrent appointment as a Visiting Scholar at the Harvard Graduate School of Education (HGSE). He... View Details

    Keywords: education industry; nonprofit industry
    • 2021
    • Working Paper

    Accounting for Organizational Employment Impact

    By: David Freiberg, Katie Panella, George Serafeim and T. Robert Zochowski
    Organizations create significant positive and negative impacts through their employment practices. This paper builds on the substantial body of research regarding job quality and impact measurement to present a framework for monetized analysis of employment impact. We... View Details
    Keywords: Impact-Weighted Accounts; IWAI; Employment Impact; Employment; Jobs and Positions; Quality; Measurement and Metrics; Analysis; Framework
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    • 2023
    • Working Paper

    Coordinated R&D Programs and the Creation of New Industries

    By: Daniel P. Gross and Maria P. Roche
    Complex systems technologies—including “deep tech”—are prone to numerous frictions that stymie commercial development. Yet technologies with these features underpin some of the most valuable industries of the past century. We examine how large, mission-oriented... View Details
    Keywords: Research and Development; Policy; Business and Government Relations; Technological Innovation; Collaborative Innovation and Invention
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    • 25 Mar 2014
    • First Look

    First Look: March 25

      Publications August 2013 Palgrave Macmillan The Political Economy of Empire in the Early Modern World By: Reinert, Sophus A., and Pernille Røge, eds. Abstract—This volume recasts our understanding of the practical and theoretical View Details
    Keywords: Sean Silverthorne
    • 22 Mar 2017
    • HBS Seminar

    Gerald C. Kane, Boston College

    • 26 Jun 2007
    • First Look

    First Look: June 26, 2007

    Research limitations/implications—The authors interviewed 125 successful leaders of major organizations and studied the cases of top leaders who failed. Practical implications—The five perils of the leadership journey, distinctive... View Details
    Keywords: Martha Lagace
    • 31 Jan 2018
    • Research & Ideas

    American Idle: Workers Spend Too Much Time Waiting for Something to Do

    Baker Foundation Professor at Harvard Business School. “But that $100 billion figure astounded us.” Amabile co-wrote a paper on the topic, The Downside of Downtime:The Prevalence and Work Pacing Consequences of Idle Time at Work,... View Details
    Keywords: by Michael Blanding
    • 2023
    • Working Paper

    How Wicked Problems Drive Business Performance: A Review of the Academic Literature

    By: Caroline Adelson, Charlotte Kuller, Cate Tompkins, Ellora Sarkar, Samantha Price and Marco Iansiti
    Recent years have seen a rise in the number of businesses engaged in the pursuit of “purposeful” activities – that is, activities that engage with the broader community in ways that expand beyond the pursuit of shareholder value. Many of these activities involve... View Details
    Keywords: Wicked Problems; Corporate Social Responsibility and Impact; Social Issues; Performance
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    • 2015
    • Chapter

    Consumer Neuroscience: Revealing Meaningful Relationships Between Brain and Consumer Behavior

    By: Hilke Plassmann and Uma R. Karmarkar
    The goal of this chapter is to give an overview of the nascent field of consumer neuroscience and discuss when and how it is useful to integrate the "black box" of the consumer's brain into consumer psychology. To reach this goal, we first briefly outline several... View Details
    Keywords: Consumer Behavior; Cognition and Thinking
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    • 11 Sep 2020
    • HBS Seminar

    Janet Freilich, Fordham University, School of Law

    • 28 Jan 2011
    • Working Paper Summaries

    Agglomerative Forces and Cluster Shapes

    Keywords: by William R. Kerr & Scott Duke Kominers; Technology
    • 2022
    • White Paper

    Census II of Free and Open Source Software - Application Libraries

    By: Frank Nagle, James Dana, Jennifer Hoffman, Steven Randazzo and Yanuo Zhou
    Produced in partnership with Harvard Laboratory for Innovation Science (LISH) and the Open Source Security Foundation (OpenSSF), Census II is the second investigation into the widespread use of Free and Open Source Software (FOSS). The Census II effort utilizes data... View Details
    Keywords: Open Source Software; Applications and Software; Cybersecurity; Open Source Distribution
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    • Research Summary

    Building Effective Relationships Across Cultures

    Trust is the foundation of any successful collaborative relationship. In my first stream of research, I draw on the basic distinction between cognition-based versus affect-based trust– that is, trust from the head versus trust from the heart – to better... View Details
    • Article

    The Emergence of Mafia-like Business Systems in China

    By: Meg Rithmire and Hao Chen
    A large body of literature on state–business relations in China has examined the political role of capitalists and collusion between the state and the private sector. This paper contributes to that literature and understanding of the internal differentiation among... View Details
    Keywords: China's Political Economy; State-business Relations; Business Groups; Financial System; Business and Government Relations; Finance; Economic Systems; China
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      David B. Yoffie

      Professor David B. Yoffie is a Baker Foundation Professor and the Max and Doris Starr Professor of International Business Administration, Emeritus at Harvard Business School. A member of the HBS faculty since 1981, Professor Yoffie received his... View Details

      Keywords: communications; computer; e-commerce industry; electronics; financial services; information; information technology industry; internet; retail financial services; semiconductor; soft drink; telecommunications; video games

        Howard H. Stevenson

        Howard H. Stevenson is Sarofim-Rock Baker Foundation Professor emeritus, former Senior Associate Dean, Director of Publishing, and Chair of the Harvard Business Publishing Company board. The Sarofim-Rock Chair was established in 1982 to provide a continuing base for... View Details

        Keywords: broadcasting; communications; computer; construction; financial services; forest products; health care; high technology; industrial goods; insurance industry; investment banking industry; manufacturing; paper; professional services; real estate; service industry; software; venture capital industry
        • 18 Aug 2009
        • First Look

        First Look: August 18

        the existing evidence only weakly supports this causal claim. Research in psychology, economics, and neuroscience exploring the benefits of charitable giving has been largely correlational, leaving open the question of whether giving... View Details
        Keywords: Martha Lagace

          Michael Beer

          MICHAEL BEER

          Mike Beer is the Cahners-Rabb Professor of Business Administration, Emeritus at the Harvard Business School and author Fit to Compete: Why Honest Conversations About Your Company’s... View Details