Professor Jim Heskett - Publications - Faculty & Research

01 Oct 2007
Research & Ideas

Encouraging Dissent in Decision-Making

beliefs that foam strikes incurred during the launch of the space shuttle Columbia posed no risk to its fuselage. This propensity to maintain silence, a flaw at once personal and organizational, is "widespread and problematic" in both the public and the... View Details

Keywords: by Garry Emmons

25 Aug 2014
HBS Case

Starbucks Reinvented

Harvard Business School Professor and historian Nancy Koehn has studied Starbucks and its leader, Howard Schultz, for close to 20 years. For her, the company represents much more than a phenomenal success story. In a recently published... View Details

Keywords: by Julia Hanna; Food & Beverage

10 Nov 2008
Research Event

Social Media Leads the Future of Technology

the Internet, to what extent they can capitalize on these transformations remains an open question. HBS professor David Yoffie moderated the session on "The Technology Revolution and its Implications for the Future," with... View Details

Keywords: by Martha Lagace

Web

Business Fundamentals Course - CORe | HBS Online

apply those learnings to successfully compete in a variety of business environments. Highlights How do managers determine demand to inform pricing strategy? Step into the shoes of Jim Holtzman, CEO of Ace Ticket, and learn about pricing... View Details

14 Nov 2007
Research & Ideas

Growing CEOs from the Inside

the business but can't lead. That's why the best CEO should be both an insider and an outsider, says Harvard Business School professor Joseph L. Bower in his new book, The CEO Within: Why Inside Outsiders Are the Key to Succession... View Details

Keywords: by Sean Silverthorne; Employment

Web

HBS Alumni Conference: Accelerating Climate Solutions - Alumni

Administration Jim Matheson Senior Lecturer of Business Administration Lynn Schenk Director of Business & Environment Initiative George Serafeim Charles M. Williams Professor of Business Administration Peter... View Details

Fall 2020
Article

Christo and Jeanne‐Claude: The Negotiation of Art and Vice Versa

By: Michael A. Wheeler

Over the past two decades the Program on Negotiation at Harvard Law School (PON) has named thirteen people as Great Negotiators. The project, directed by my colleague Jim Sebenius, has given us the opportunity to commend our honorees’ outstanding work and to learn from... View Details

Keywords: Art; Negotiation; Arts

Citation

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04 Feb 2008
Research & Ideas

Putting Entrepreneurship in the Social Sector

health care. But the truth is that many of these efforts, despite best intentions, have not solved the issues they target, says Harvard Business School professor Jane Wei-Skillern. "Traditional approaches are still falling short,... View Details

Keywords: by Sean Silverthorne

Web

Entrepreneurial Management Curriculum - Faculty & Research

managers at all types of organizations (e.g., small companies, large companies, non-profits, and public servants) become more effective at enhancing the value of those organizations. HBS professor Ken Andrews described three roles for the... View Details

Web

HBS Entrepreneurship Summit - Alumni

Service Challenges Mitchell B. Weiss (MBA 2004), Richard L. Menschel Professor of Management Practice Five Technologies Changing the Future Shikhar Ghosh (MBA 1980), MBA Class of 1961 Professor of Management... View Details

20 Nov 2023

Veteran Student Perspectives: The Value of an MBA

Join a panel of current veteran students to hear about their experiences at HBS and how they have advanced their skills to enter a variety of industries and even to start their own companies. The panel moderator will be Professor View Details

07 Apr 2009
First Look

First Look: April 7, 2009

Addleshaw-Goddard (AG), the 15th largest law firm in the U.K., is seeking ways to serve larger clients on more important legal matters. Part of this strategy involves its "Client Development Centre (CDC)," an innovative idea and set of services launched by... View Details

Keywords: Martha Lagace

22 Feb 2018
Book

The New History of American Capitalism

Since the start of the 2000s, historians have renewed their interest in capitalism, two Harvard professors observe in their new book, American Capitalism: New Histories. One of the primary contributing factors for this, according to Sven... View Details

Keywords: Manufacturing

06 Jul 2010
Research & Ideas

Renewable Energy: Winds at Our Back?

When American energy entrepreneur Jim Gordon envisioned the first offshore wind farm lining the horizon a few miles off the coast of the eastern United States, he perhaps did not factor in blowback from almost every angle. Gordon's nearly 10-year battle to gain... View Details

Keywords: by Sarah Jane Gilbert; Energy; Utilities

19 Jul 2010
Research & Ideas

How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem

margins. Yet in the new case study "Mercadona," HBS assistant professor Zeynep Ton and research assistant Simon Harrow describe a Spanish supermarket chain that has done all this while achieving steady profits and double-digit... View Details

Keywords: by Julia Hanna; Retail; Food & Beverage

31 Aug 2020
News

Why Don’t More Organizations Understand the Power of Diversity and Inclusion?

26 Oct 2009
Lessons from the Classroom

The New Deal: Negotiauctions

complex, ever-changing deal situations that occur in today's business environment. Harvard Business School professor Guhan Subramanian fills that gap by examining complex deals where negotiators are fighting on multiple fronts—across the... View Details

Keywords: by Julia Hanna

26 Jan 2009
Research & Ideas

Where is Home for the Global Firm?

homegrown companies. But all that is changing as firms shape and adapt to global markets. Says HBS professor Mihir A. Desai, "The defining characteristics of what makes a firm belong to a country—where it is incorporated, where it is... View Details