Publications

22 Feb 2021
Blog Post

I Found My Future at HBS and You Can Too

plunging in and out of puddles of melted snow. My future career was far from my mind, but even at that young age, I was contemplating the world and my place in it. In Appalachia, opportunity ebbs and flows with the demand for steel and... View Details

27 Nov 2006
What Do You Think?

What’s to Be Done About Performance Reviews?

example, argued that the "purpose of reviews should be to drive better business results for the organization making sure that the daily efforts of employees directly contribute to both their team's goals and the goals of the... View Details

Keywords: by Jim Heskett

2021
Book

The Four Elements: Finding Right Livelihood in the 21st Century

By: Timothy Butler

This is a book for all who are facing career and life transitions. At such junctures, our decisions require the full self, and astute thinking alone will not carry us into the new place that our lives demand. The Four Elements shares the recent research of Dr.... View Details

Keywords: Meaningfulness; Career Satisfaction; Personal Development and Career; Transition; Decision Making

Program

Advanced Management Program

take place on your own, in your living group, and in the larger classroom, driven by the renowned HBS case method. Review Our Campus Health & Safety Protocols Alumni Status Upon completing the Advanced Management Program, you will become... View Details

January 2025
Case

Hebbia: Redefining Productivity for Knowledge Workers Using AI

By: Suraj Srinivasan and Minoshka Narayan

In early 2025, George Sivulka, founder and CEO of Hebbia, reflected on the company’s rapid ascent as a pioneer in GenAI-powered productivity tools for knowledge workers. With its proprietary technology, Hebbia had redefined information retrieval and analysis and earned... View Details

Keywords: Transformation; Customer Relationship Management; AI and Machine Learning; Innovation and Management; Innovation Strategy; Service Delivery; Technological Innovation; Growth and Development Strategy; Competitive Strategy; Banking Industry; Financial Services Industry; Technology Industry; United States; New York (city, NY)

27 Jan 2020
News

New Dean of Harvard Business School Online Aims for Modular Courses, More Diversity

08 Sep 2015
Blog Post

On the Road: HBS Midwest Tour

Students come to HBS from all corners of the globe – it’s part of what makes HBS such a dynamic place to study and learn. As an Admissions team, our goal is to connect with prospective students and help them... View Details

October 2006 (Revised March 2009)
Case

Clifford Chance: Repotting the Tree

By: Arthur I Segel, A. Eugene Kohn and Nhat Minh Nguyen

Clifford Chance, LLP, a global law firm headquartered in London, needs to make a decision whether to stay in the central business district of London or move to a redeveloped business park at Canary Wharf, three miles outside of central London. Peter Charleton, head of... View Details

Keywords: Buildings and Facilities; Business Headquarters; Decision Choices and Conditions; Geographic Location; Logistics; London

Find at Harvard

October 2013 (Revised January 2016)
Case

J.C. Penney's 'Fair and Square' Strategy (Abridged)

By: Elie Ofek and Jill Avery

As he gets ready to release 2nd quarter 2012 results, Ron Johnson, the new CEO of department store J.C. Penney, is reconsidering the dramatic changes he initiated for the business model and brand image of his company. A new pricing scheme he put in place in February,... View Details

Keywords: Business Model; Change Management; Marketing Strategy; Price; Consumer Behavior; Decision Making; Management Teams; Brands and Branding; Retail Industry; United States

07 Feb 2005
What Do You Think?

If You Blink, Will You Miss?

premise that there is a time and place for "thin slicing" that leads to quick decision making based on sense borne of experience. As Kathryn Aiken said, "I believe that those who can 'thin... View Details

Keywords: by James Heskett

Blog

Inside the Learning: Boston By the Season

changing seasons. Go birding in Mt. Auburn Cemetery. Visit the first rural, or "garden" cemetery in the United States, located on the edge of Cambridge. In addition to famous burials, remarkable monuments, and amazing plantings, this National Historic Landmark is a... View Details

November 2003 (Revised July 2006)
Case

STAR 2003

By: Thomas R. Piper

A shift in strategy from broadcasting standardized programs throughout its footprint to localized programming necessitates a review of STAR's organizational structure. Growing complexity and a need for local responsiveness point toward adoption of a country-based... View Details

Keywords: Corporate Strategy; Organizational Structure; Management Teams; Decision Choices and Conditions; Organizational Design; Complexity; Entertainment and Recreation Industry; Service Industry

09 Oct 2015
Blog Post

3 Myths About HBS

standard business curriculum. Whether it was art, hockey, photography, running, drones (seriously), or education - there really is time and a place for people to continue doing the things they love. Even if there isn’t, you can most... View Details

05 Mar 2021
News

The New Revolution: Access

11 Apr 2000
Research & Ideas

Financial Services 24/7

What did people do before ATMs? That's a question that causes most twentysomethings to draw a blank. They don't remember the days when people conducted their banking—face-to-face with a teller—between 9 a.m. and 3 p.m. on weekdays. The idea of View Details

Keywords: by Susan Young

06 Sep 2019
Blog Post

The Business of Medicine: MD/MBA Students Having an Impact

These Harvard Medical School (HMS) students are already making a difference in the health care community. Now, they are at HBS fine-tuning their leadership skills in preparation of receiving their MD/MBA. Each year, MD/MBA applicants... View Details

October 2024
Case

Parexel: Scaling Up and Industry Dynamics

By: Regina E. Herzlinger and Ben Creo

Through the lens of biopharmaceutical contract research organization (CRO) PAREXEL, this case traces the evolution of the firm as it reinvents itself in response to the transformation of the CRO sector from a small, secondary cluster of firms into a major player with... View Details

Keywords: Research; Innovation and Invention; Business Model; Transformation; Globalization; Information Technology; Competitive Advantage; Pharmaceutical Industry

2001
Article

The Economic Contribution of Information Technology: Towards Comparative and User Studies

By: Timothy F. Bresnahan and Shane Greenstein

By what process does technical change in information technology (IT) increase economic welfare? How does this process result in increases in welfare at different rates in different countries and regions? This paper considers existing literature on measuring the... View Details

Keywords: Economic Growth; Welfare; Information Technology; Measurement and Metrics