Personal and Laundry Services - Publications - Faculty & Research

November 1993
Case

George Halas: Estate Planning and the Chicago Bears

By: Henry B. Reiling

Keywords: Sports; Personal Finance; Financial Services Industry; Financial Services Industry; Chicago

01 Jun 2014
News

Alumni and Faculty Books for June 2014

1977) (Logos Press) By focusing on three areas—vision, process, and output—managers can improve their performance and satisfaction within their businesses and in their View Details

01 Sep 2015
News

Alumni and Faculty Books for September 2015

(Rupa Publications) Thirty women in power answer questions that confront all working women, from how best to balance the personal and the professional to how to dismantle gender biases. The essayists... View Details

26 Nov 2012
Research & Ideas

New Winners and Losers in the Internet Economy

"Consumers get the benefits of the Internet at low cost, and often for free, because entrepreneurs are building out analytical tools and support services to run them... View Details

Keywords: by Dina Gerdeman; Publishing

01 Feb 1998
News

Women at the Top

Kim B. Clark talked about the School's efforts in areas such as entrepreneurial studies, information technology, and the recruiting of more women students to the MBA Program. Day three's sessions offered a mix of business analysis View Details

Keywords: Marguerite Rigoglioso and Susan Young

29 May 2020
Op-Ed

How Leaders Are Fighting Food Insecurity on Three Continents

COVID-19 is creating unprecedented strains on food security worldwide. The United Nations' World Food Programme warns that the pandemic could almost double the number of people facing food crises in low- and middle-income populations to 265 million by the end of 2020.... View Details

Keywords: by Howard Stevenson and Shirley Spence; Agriculture & Agribusiness

January 2016
Case

Sentient Jet: The Uber of Private Jets

By: Anat Keinan and Sandrine Crener

Founded in 1999 in the Boston area, Sentient Jet had become a leading private aviation company in the United States. Its success was built on the introduction of a groundbreaking membership program that offered business travelers the flexibility and convenience of... View Details

Citation

Educators

Purchase

June 2014 (Revised May 2017)
Case

Southeastern Asset Management Challenges Buyout at Dell

By: Paul Healy, Suraj Srinivasan and Aldo Sesia

In late 2012, Michael Dell wants to take Dell Inc., the company he founded, private. Mr. Dell believes that the successful company's transformation from a personal computer (PC) manufacturer to an enterprise solutions and services provider (ESS) is dependent on going... View Details

Citation

Educators

Purchase

06 Mar 2018
News

A Voice for Diversity and Impact at Scale

diversity of professional experiences and personal stories created a great environment for learning and helped me expand my network.” Now a senior partner View Details

29 Oct 2019
Blog Post

Merging the Worlds of Finance, Investing, and Environmental Impact

from HBS I worked at Goldman Sachs for a couple of years, where I was exposed to a couple of clean energy companies. At that point, I thought, “Hmmm. Maybe there’s a way to work on projects with a purpose you’re personally passionate... View Details

21 Apr 2021
Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

conversations with individual employees during this critical time. Conversations are the best way to get leaders and employees back into the practice of relating to one another in person. How are people doing? What challenges are they... View Details

Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden

30 Jan 2017
Research & Ideas

Vanguard, Trian And The Problem With 'Passive' Index Funds

questions about the future of dispersed ownership and the separation between management and ownership,” says Viceira. “The way we answer these questions may literally determine the future of capitalism.”... View Details

Keywords: by Michael Blanding; Financial Services

31 Aug 2020
What Do You Think?

Why Don’t More Organizations Understand the Power of Diversity and Inclusion?

varied. “While diversity is easier to measure quantitatively,” Laurie pointed out, “inclusion metrics are currently qualitative and inconsistent.” Bob put it in personal terms: “I was able to hold myself... View Details

Keywords: by James Heskett

01 Jun 1996
News

Four Professors to Retire

the Air Force's Exceptional Civilian Service Award. Christenson also participated in the development of the U.S. Army's first cost-based budgetary control system. His publications include Strategic Aspects of Competitive Bidding for... View Details

Keywords: Elaine Gottlieb and John Prestage

17 Nov 2023
Blog Post

HBS Veteran Spotlight: Rex Willis (MBA 2024)

rewarding. Although physical assets such as ships and planes are vital, I quickly recognized that humans are the most important asset that the military has. Because of that, I dedicated a tremendous amount of time to their professional... View Details

30 Mar 2023
Blog Post

Breaking Barriers and Building Community: Get to Know the HBS Women’s Student Association (WSA)

my job in finance before HBS, I saw the professional and personal struggles that women, and particularly women of color, face. I’ve strived to help recruit more women into... View Details

01 Jun 2003
News

New Course on Leadership, Values, and Corporate Accountability

and social responsibilities of organizations and their employees, including the relationship of corporations to society, the responsibilities of managers within organizations, View Details

Keywords: Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools

Web

Value Measurement for Health Care - Institute For Strategy And Competitiveness

with health care partners Increase operational efficiencies: Match clinical resources to clinical processes and improve resource utilization Optimize costs over the full cycle of care Manage reimbursement View Details

21 Oct 2002
Research & Ideas

The Parable of the Bungled Baggage And the Unhappy Customer

said, "Would Professor Sasser meet the special service agent?"... I was feeling a little uncomfortable because I was going to talk about customer service and customer... View Details

Keywords: by W. Earl Sasser

Web

Morse and Polaroid’s Creative Ethos | Baker Library

graduate award, given to alums who “exemplify in their lives and service to the community or to the college the true purpose of a liberal arts education.” 1 Smith College president Thomas C. Mendenhall wrote... View Details

Publications