Performance Efficiency - Publications - Faculty & Research

09 Jan 2006
Research & Ideas

When Benchmarks Don’t Work

product, or service against the best-known similar activity, so that challenging but attainable goals can be set and a realistic course of action implemented to efficiently become and remain best of the best. In one dramatic benchmarking... View Details

Keywords: by Robert S. Kaplan; Service

04 Jan 2017
What Do You Think?

How Much Bureaucracy is a Good Thing in Government and Business?

concluded that, “Bureaucracy in those examples was very effective.” Among the few suggestions for improving the functioning of bureaucracies was this from Guy: “If you want to have an efficient and effective bureaucracy, then you need to... View Details

Keywords: by James L. Heskett

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Profiles - MBA

a drug passes through the hands of the C-suite, scientists, CROs, business development, and VC to efficiently place cures into the hands that need them. These bridges between science and business struck me as a requisite for advancements... View Details

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Leadership - Faculty & Research

Leadership Development ; Leadership Style ; Crisis Management ; Management Skills ; Business Processes ; Organizational Culture ; Organizational Structure ; Performance Efficiency ; Sports Industry ;... View Details

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Faculty & Research | Social Enterprise | Harvard Business School

and expertise rooted in real-world experience, linking theory and practice to shape business practice and train business leaders. Nonprofit Strategy & Governance Expanding its early focus on helping nonprofits operate more efficiently to... View Details

24 Apr 2017
Op-Ed

Op-Ed: Courage: The Defining Characteristic of Great Leaders

team to deliver strong near-term performance while continuing to invest in her transformation strategy. Nooyi’s arch-rival, Coca-Cola CEO Muhtar Kent, decided instead to concentrate on sugar-based soft drinks while ignoring these obvious... View Details

Keywords: by Bill George; Auto; Food & Beverage

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Aligning Reimbursement with Value - Institute For Strategy And Competitiveness

and interventions performed over a full care cycle for an acute medical condition. Such bundled payments create benefits for all the principal players. Bundled payment in health care is the simplest and most effective way to pay for the... View Details

21 Mar 2019
HBS Case

The Ferrari Way

car on the market, but the best combination of the two, which makes us the most thrilling. Our concept of performance includes pleasure.” While other sports car manufacturers try to make their cars as light as possible to aid... View Details

Keywords: by Michael Blanding; Auto

2018
Working Paper

Zig-Zagging Your Way to Transformative Impact

By: V. Kasturi Rangan and Tricia Gregg

Achieving transformative impact has been much discussed by social entrepreneurs, funders, and consultants. These discussions have focused on issues of increasing impact and scale, but often with no clear distinction between the two terms. In order to provide clarity,... View Details

Keywords: Social Entrepreneurship; Performance Efficiency; Growth and Development; Outcome or Result; Strategy

Citation

Web

Guides to Archival Collections – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

Donham, and materials regarding his interest in sociology, philosophy, anthropology, and psychology. Also included are interviews and reports on industrial relations and efficiency studies conducted at various locations as well as... View Details

30 Mar 2023
Blog Post

Amager Bakke: A Look into the Future of Waste Incineration

a 10-minute drive from the city center, but it was hard to tell that we were walking within a live waste incinerator once we arrived. The entire process is highly automated, and there is even a very efficient vacuum system to manage the... View Details

19 Jan 2023
Research & Ideas

What Makes Employees Trust (vs. Second-Guess) AI?

Social-proofing the algorithm The allocators “knew that people like them—people with their knowledge base and experience—had had input into how and why these recommendations were being made and had tested the performance of the... View Details

Keywords: by Rachel Layne

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Financial Accounting Online Course | HBS Online

the financial health and lifecycle stage of a business 8.5 hrs Module 6 Analyzing Financial Statements Evaluate company performance using profitability, efficiency, leverage, and other ratios. Highlights Profit Margin Cash Conversion... View Details

23 Apr 2024
In Practice

Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now

With each month clocking record-breaking temperatures across the planet, this Earth Day reflected the renewed urgency of regulators and businesses to find climate-change solutions. The US Securities and Exchange Commission recently adopted new rules that will mandate... View Details

Keywords: by Rachel Layne

31 Mar 2022
Op-Ed

Navigating the ‘Bermuda Triangle’ in Professional Services

easy. Small firms operate informally. Continuing an informal approach to management strains performance as a firm grows. Costs begin to increase and errors in operations and service delivery begin to cumulate. Formal systems and processes... View Details

Keywords: by Ashish Nanda

07 Nov 2017
First Look

New Research and Ideas: November 7, 2017

bridge economic, sociological, and psychological concerns. Nonetheless, a key indicator of this trend is the dominance of the view of organizational economists that hierarchy outperforms non-hierarchical alternatives (including democracy) on grounds of economic View Details

Keywords: Carmen Nobel

13 Feb 2014
Research & Ideas

Managing the Family Business: Leadership Roles

business systems worldwide, including how leadership affects performance. As an example of very capable leadership of a high performing family enterprise, I introduced Nelson Sirotsky, Chairman of RBS, who two years ago successfully... View Details

Keywords: by John A. Davis

Web

Health Care - Faculty & Research

Bandiera and B. Kelsey Jack A substantial body of research investigates the effect of pay for performance in firms, yet less is known about the effect of non-financial rewards, especially in organizations that hire individuals to View Details

October 2001
Background Note

A Note on Team Process

By: Linda A. Hill and Maria Farkas

When tasks are highly complex, demand a diversity of skills, or require a commitment from the involved parties, teams are usually the most effective way to approach them. But a group of people working together does not automatically equally a team, and groups are often... View Details

Keywords: Competency and Skills; Decision Making; Management; Business Processes; Performance Effectiveness; Performance Efficiency; Groups and Teams; Conflict and Resolution

Citation

Educators

Purchase

January 2018 (Revised January 2020)
Case

People Analytics at McKinsey

By: Jeffrey T. Polzer and Olivia Hull

A private equity–backed fast food chain has hired McKinsey’s new People Analytics group to help it improve performance. As the final client workshop approaches, Associate Partner Alex DiLeonardo ponders the best way to present the team’s findings, especially those that... View Details