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      • Faculty Publications  (339)

      PerceptionRemove Perception →

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      • 6 Jun 2002 - 9 Jun 2002
      • Conference Presentation

      Perceived Individual Creativity in Organizational Teamwork as a Function of Personality and Gender

      By: Giovanni Moneta, Teresa M. Amabile, Elizabeth Schatzel and Steven J. Kramer
      Keywords: Gender; Organizations; Groups and Teams; Creativity; Identity; Perception
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      Moneta, Giovanni, Teresa M. Amabile, Elizabeth Schatzel, and Steven J. Kramer. "Perceived Individual Creativity in Organizational Teamwork as a Function of Personality and Gender." Paper presented at the American Psychological Society Annual Convention, New Orleans, June 06–09, 2002.
      • December 2001
      • Background Note

      Reporting on Agribusiness in the 21st Century

      By: Ray A. Goldberg and Anne M Fitzgerald
      Agriculture is not what it used to be. Neither is coverage of the industry by news organizations. A century ago, about 40% of the U.S. population lived on the farm, and one in three U.S. jobs was tied to agriculture. It made sense for daily newspapers to cover farming... View Details
      Keywords: Agribusiness; Newspapers; Media; Perception; Change; Agriculture and Agribusiness Industry; United States
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      Goldberg, Ray A., and Anne M Fitzgerald. "Reporting on Agribusiness in the 21st Century." Harvard Business School Background Note 902-421, December 2001.
      • November 2001
      • Background Note

      Global Approaches to Anti-Corruption

      By: Joseph Hinsey, Guhan Subramanian and Michelle Kalka
      In the 1970s, a series of unpleasant revelations about corporate conduct, culminating in the public disclosure about unsavory business practices abroad by more than 400 U.S. corporations, jarred popular perceptions concerning business ethics. Congress responded by... View Details
      Keywords: Crime and Corruption; Globalization; Developing Countries and Economies; Laws and Statutes; Ethics; Corporate Social Responsibility and Impact; Information Industry; United States
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      Hinsey, Joseph, Guhan Subramanian, and Michelle Kalka. "Global Approaches to Anti-Corruption." Harvard Business School Background Note 902-062, November 2001.
      • April 2001 (Revised November 2001)
      • Case

      AvantGo

      By: Alan D. MacCormack and Kerry Herman
      Richard Owen, CEO of AvantGo, is preparing for a meeting in which he will set the human resource policy for the firm going forward. It has been three months since the company's IPO, and given the tremendous cramp in hiring over the six months prior to the IPO, he knows... View Details
      Keywords: Initial Public Offering; Management Teams; Selection and Staffing; Retention; Growth and Development Strategy; Performance Evaluation; Information Technology; Decisions; Information Technology Industry; Service Industry; United States
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      MacCormack, Alan D., and Kerry Herman. "AvantGo." Harvard Business School Case 601-095, April 2001. (Revised November 2001.)
      • February 2001 (Revised June 2002)
      • Case

      Customer Value Measurement at Nortel Networks--Optical Networks Division

      By: Das Narayandas
      Since 1995, Nortel Networks' Optical Networks (ON) division has been incorporating customer satisfaction and loyalty measures into its business practices to increase customer value. Over the years, key process owners in various parts of the organization have become... View Details
      Keywords: Business Divisions; Customer Focus and Relationships; Customer Satisfaction; Management Teams; Marketing Strategy; Value Creation; Telecommunications Industry
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      Narayandas, Das. "Customer Value Measurement at Nortel Networks--Optical Networks Division." Harvard Business School Case 501-050, February 2001. (Revised June 2002.)
      • winter 2001
      • Article

      Interpreting Consumer Perceptions of Advertising: An Application of the Zaltman Metaphor Elicitation Technique

      By: Robin A. Coulter, Gerald Zaltman and Keith S. Coulter
      Keywords: Customers; Perception; Advertising
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      Coulter, Robin A., Gerald Zaltman, and Keith S. Coulter. "Interpreting Consumer Perceptions of Advertising: An Application of the Zaltman Metaphor Elicitation Technique." Journal of Advertising (winter 2001).
      • March 2000
      • Background Note

      Fall Before Rising, A: The Story of Jai Jaikumar (A)

      By: H. Kent Bowen, Richard Compton Squire, Sarah Patricia Vickers-Willis and Harry James Wilson
      What is the relationship between good fortune, professional success, and a moral obligation to other people? Jai Jaikumar, who as a youth was saved by a shepherd woman after a tragic mountaineering accident in the Himalayas, and who later rose to the top of his... View Details
      Keywords: Moral Sensibility; History; Personal Development and Career; Relationships; Familiarity; Perception; Welfare
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      Bowen, H. Kent, Richard Compton Squire, Sarah Patricia Vickers-Willis, and Harry James Wilson. "Fall Before Rising, A: The Story of Jai Jaikumar (A)." Harvard Business School Background Note 600-047, March 2000.
      • March 1999 (Revised December 2001)
      • Background Note

      Analyzing Consumer Perceptions

      By: Robert J. Dolan
      Describes the perceptual mapping techniques in a non-technical fashion. The procedure is useful for the depiction of the structure of the market. Discusses alternative methods, presents examples of each, and shows how the maps can be used in marketing decision making. View Details
      Keywords: Industry Structures; Marketing Strategy; Consumer Behavior
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      Dolan, Robert J. "Analyzing Consumer Perceptions." Harvard Business School Background Note 599-110, March 1999. (Revised December 2001.)
      • 1999
      • Article

      Effects of Instructional Style on Problem-Solving Creativity

      By: A. M. Ruscio and T. M. Amabile
      This study sought to determine the impact of 2 differing instructional approaches on creative problem-solving performance. Eighty-two college students completed a novel structure-building task after receiving algorithmic instruction (providing a rote, step-by-step... View Details
      Keywords: Training; Creativity; Cognition and Thinking; Performance; Learning
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      Ruscio, A. M., and T. M. Amabile. "Effects of Instructional Style on Problem-Solving Creativity." Creativity Research Journal 12, no. 4 (1999): 251–266.
      • March 1998
      • Teaching Note

      Personality Types: The Myers-Briggs Type Indicator (TN)

      By: David A. Thomas and Emily Heaphy
      Describes a class design for teaching students about the Myers-Briggs Type Indicator (MBTI). The Ideal Organization exercise is the centerpiece of the class. It demonstrates that people with different cognitive types have distinct preferences for the type of... View Details
      Keywords: Job Search; Working Conditions; Personal Development and Career; Situation or Environment; Perception; Integration
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      Thomas, David A., and Emily Heaphy. "Personality Types: The Myers-Briggs Type Indicator (TN)." Harvard Business School Teaching Note 498-069, March 1998.
      • 1998
      • Working Paper

      Do Incentives Work? The Perceptions of Senior Executives from Thirty Countries

      By: Michael Beer and Nancy Katz
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      Beer, Michael, and Nancy Katz. "Do Incentives Work? The Perceptions of Senior Executives from Thirty Countries." Harvard Business School Working Paper, No. 98-078, March 1998.
      • 1998
      • Chapter

      Seeing through the Customer's Eyes with Computer Imaging

      By: G. Zaltman and L. J. Schuck
      Keywords: Information Technology; Perception; Customers; Computer Industry
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      Zaltman, G., and L. J. Schuck. "Seeing through the Customer's Eyes with Computer Imaging." In Sense and Respond: Capturing Value in the Network Era, edited by Stephen P. Bradley and Richard L. Nolan. Boston: Harvard Business School Press, 1998.
      • 1979
      • Chapter

      Learning from Mistakes Is Easier Said than Done: Group and Organization Influences on the Detection and Correction of Human Error

      By: A. Edmondson
      Keywords: Learning; Perception; Attitudes; Groups and Teams; Organizational Culture; Power and Influence
      Citation
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      Edmondson, A. "Learning from Mistakes Is Easier Said than Done: Group and Organization Influences on the Detection and Correction of Human Error." In Organizational Psychology, edited by D. Kolb, I. Rubin, and J. McIntyre. Englewood Cliffs: Prentice Hall, 1979.
      • 1996
      • Chapter

      Cognitions in Organizations

      By: A. E. Tenbrunsel, T. L. Galvin, M. A. Neale and M. H. Bazerman
      Keywords: Cognition and Thinking; Perception; Organizations
      Citation
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      Tenbrunsel, A. E., T. L. Galvin, M. A. Neale, and M. H. Bazerman. "Cognitions in Organizations." In Handbook of Organizational Studies, edited by S. Clegg, C. Hardy, and W. Nord. Sage Publications, 1996.
      • Article

      Perceptions and the Politics of Finance: Junk Bonds and the Regulatory Seizure of First Capital Life

      By: S. C. Gilson, H. DeAngelo and L. DeAngelo
      In May 1991, one month after seizing Executive Life, California regulators seized First Capital Life (FCLIC). Both insurers were Drexel clients with large junk bond holdings, and both had experienced 'bank runs.' FCLIC's run followed regulators' televised comments that... View Details
      Keywords: Finance; Bonds; Governing Rules, Regulations, and Reforms
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      Gilson, S. C., H. DeAngelo, and L. DeAngelo. "Perceptions and the Politics of Finance: Junk Bonds and the Regulatory Seizure of First Capital Life." Journal of Financial Economics 41, no. 3 (July 1996): 475–511.
      • 1996
      • Chapter

      Commercial Technology: Imaginative Understanding of User Needs

      By: D. A. Leonard and J. Doyle
      Keywords: Information Technology; Service Delivery; Consumer Behavior; Perception; Business Ventures
      Citation
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      Leonard, D. A., and J. Doyle. "Commercial Technology: Imaginative Understanding of User Needs." In Engines of Innovation: U.S. Industrial Research at the End of an Era, edited by Richard S. Rosenbloom and William J. Spencer. Boston: Harvard Business School Press, 1996.
      • August 1995 (Revised May 2008)
      • Teaching Note

      Jensen Shoes (TN)

      By: James I. Cash Jr. and Mary C. Gentile
      Teaching Note for (9-395-120) and (9-395-121). View Details
      Keywords: Perception; Race; Groups and Teams; Employees; Apparel and Accessories Industry
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      Cash, James I., Jr., and Mary C. Gentile. "Jensen Shoes (TN)." Harvard Business School Teaching Note 396-017, August 1995. (Revised May 2008.)
      • 1995
      • Chapter

      Amidword: Anthropology, Metaphors, and Cognitive Peripheral Vision

      By: G. Zaltman
      Keywords: Cognition and Thinking; Perception
      Citation
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      Zaltman, G. "Amidword: Anthropology, Metaphors, and Cognitive Peripheral Vision." In Contemporary Marketing and Consumer Behavior: An Anthropological Sourcebook, edited by J. F. Sherry Jr.. Thousand Oaks, CA: Sage Publications, 1995.
      • April 1995
      • Article

      Perceptions of Fairness in Interpersonal and Individual Choice Situations

      By: M. H. Bazerman, S. B. White and G. F. Loewenstein
      Keywords: Perception; Fairness; Decision Choices and Conditions
      Citation
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      Bazerman, M. H., S. B. White, and G. F. Loewenstein. "Perceptions of Fairness in Interpersonal and Individual Choice Situations." Current Directions in Psychological Science 4, no. 2 (April 1995): 39–43.
      • Article

      The Bittersweet Feeling of Success: An Examination of Social Perception in Negotiation

      By: L. Thompson, K. L. McGinn and R. M. Kramer
      Keywords: Success; Perception; Negotiation
      Citation
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      Thompson, L., K. L. McGinn, and R. M. Kramer. "The Bittersweet Feeling of Success: An Examination of Social Perception in Negotiation." Journal of Experimental Social Psychology 31, no. 6 (November 1995): 467–492.
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