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Show Results For
- All HBS Web
(9,062)
- People (43)
- News (2,525)
- Research (5,127)
- Events (12)
- Multimedia (13)
- Faculty Publications (3,043)
- Research Summary
The Role of the Internet in Enhancing Service and Reducing Cost
Is delivering service (both internal and external) facilitated by the Internet a zero sum game in which costs associated with delivering superior service must always be passed on to customers in the form of higher prices? Does the quantity and type of service... View Details
- Web
Research Staff Services - Faculty & Research
faculty and their research staff. They are experienced in delivering high-touch, high-quality customer service to faculty and research staff and work collaboratively with many other departments on campus.... View Details
- 2014
- Article
Corporate Governance and the Financial Crisis in Italy
By: Dante Roscini
The financial crisis hit Italy harder than many other Eurozone countries. In part this was due to the fact that the crisis came upon a system that was weakened by years of sub-par economic growth. One of the several endogenous factors that explain the stagnation of the... View Details
Roscini, Dante. "Corporate Governance and the Financial Crisis in Italy." Journal of Modern Italian Studies 19, no. 4 (2014): 389–395.
- 01 Sep 2012
- News
Alumni, Faculty, and Other Experts Offer Career Advice
Three HBS alumni will present online seminars in this fall’s Career Management Webinar Series, a resource offered by Alumni Career & Professional Development. Mark Chussil (MBA 1979) will discuss creating your ideal life; Jill Miller Perrin (MBA 1985) will analyze how... View Details
- 01 Jun 2003
- News
HBS Releases First-Ever Financial Report
How does HBS manage its business? For alumni interested in the financial operations of the School, HBS has published its first-ever financial report. The 42-page document provides an overview of how the... View Details
- March 2012
- Article
China's Growing IT Services and Software Industry: Challenges and Implications
By: F. Warren McFarlan, Ning Jia and Justin Wong
The Chinese management software and IT services industry has grown dramatically over the past two decades and today is about the size of the Indian industry a decade ago. The objective of this article is to help CIOs in firms outside of China better understand the... View Details
- Web
Software Tools - Research Computing Services
below: Git and GitHub Julia Jupyter Notebooks Machine Learning frameworks (Tensorflow, PyTorch, Keras, OpenCV) R and Python Rclone to sync files to/from cloud storage services (e.g. OneDrive, DropBox, Google Drive, etc.) SAS and... View Details
- 01 Jan 2024
- Blog Post
Answers to Your Top Questions about Financial Aid at HBS
picture when determining eligibility for our need-based scholarships. We will collect income tax information from the previous three years as well as other information about your assets, student debt, and socioeconomic background. 6. Can... View Details
- November 2005 (Revised February 2008)
- Teaching Note
Shinhan Financial Group (A) (TN)
By: Rosabeth M. Kanter and Ryan Raffaelli
Keywords: Financial Services Industry
- 01 Dec 2003
- News
HBS Releases 2003 Financial Report
achieving our strategic objectives for the year,” said Richard P. Melnick (MBA 1992), the School’s chief financial officer. The Harvard Business School 2003 Financial Report, scheduled for release this... View Details
- 2019
- Chapter
Teams and Team Effectiveness in Health Services Organizations
By: Bruce J. Fried and Amy C. Edmondson
Book Abstract: Completely updated to address the challenges faced by modern health care organizations, this edition of Shortell and Kaluzny's Health Care Management: Organization Design and Behavior offers a more global perspective on how the United States and... View Details
Fried, Bruce J., and Amy C. Edmondson. "Teams and Team Effectiveness in Health Services Organizations." Chap. 5 in Shortell & Kaluzny's Health Care Management: Organization Design and Behavior. 7th ed., edited by Lawton Robert Burns, Elizabeth H. Bradley, and Bryan Jeffrey Weiner, 98–131. Boston, MA: Cengage Learning, 2019.
- 1999
- Chapter
The Global Financial System Project
By: Robert C. Merton and Peter Tufano
Keywords: International Finance; Globalized Markets and Industries; Projects; Financial Services Industry; Financial Services Industry
Merton, Robert C., and Peter Tufano. "The Global Financial System Project." In The Intellectual Venture Capitalist: John H. McArthur and the Work of the Harvard Business School, 1980-1995, edited by T. K. McCraw and J. L. Cruikshank. Boston: Harvard Business School Press, 1999.
- July 2009 (Revised July 2011)
- Technical Note
Note on Capital in the U.S. Financial Industry
By: Clayton S. Rose, Scott Waggoner and Sally Canter Ganzfried
This note was created to supplement classroom discussion in the EC course "Managing the Financial Firm" and provides background for exploring issues general managers in financial firms face in considering appropriate capital levels. View Details
Rose, Clayton S., Scott Waggoner, and Sally Canter Ganzfried. "Note on Capital in the U.S. Financial Industry." Harvard Business School Technical Note 310-005, July 2009. (Revised July 2011.)
- Web
Managing Service Operations - Course Catalog
strategy, marketing, and operations. It draws upon cutting-edge research and field examples from a broad array of industries, including financial services, government, healthcare, hospitality, professional services, restaurants, retail,... View Details
- November 2003 (Revised July 2014)
- Case
'Walking on a Tightrope': Maintaining London as a Financial Center
By: Geoffrey Jones and Meghan Gallagher-Kernstine
Focuses on the development of London as a leading international financial center and the difficulties it faces maintaining its status. Examines London's history as a financial center from Roman times to the present day. London's position in the 19th century rested on... View Details
Keywords: International Finance; Geographic Location; Governing Rules, Regulations, and Reforms; Business History; Status and Position; Financial Services Industry; Europe; London
Jones, Geoffrey, and Meghan Gallagher-Kernstine. "'Walking on a Tightrope': Maintaining London as a Financial Center." Harvard Business School Case 804-081, November 2003. (Revised July 2014.)
- April 2009
- Case
The First Global Financial Crisis of the 21st Century
By: Laura Alfaro and Renee Kim
The global economy was expected to suffer from negative growth for the full year in 2009, a phenomenon not seen since World War II. While the U.S. subprime mortgage disaster was blamed as the original instigator, it was noted that the "global imbalances" of the U.S.... View Details
Keywords: Financial Crisis; Mortgages; Globalized Economies and Regions; Policy; International Relations; Business and Government Relations; Conflict and Resolution
Alfaro, Laura, and Renee Kim. "The First Global Financial Crisis of the 21st Century." Harvard Business School Case 709-057, April 2009.
- 20 Jan 2015
- News
Corporate Conspiracy Charges for the Financial Crisis
- 2015
- Working Paper
Misconduct in Financial Services: Differences across Organizations
By: Jennifer Brown and Dylan Minor
We examine misconduct in financial services. We propose a theory in which experts extract surplus based on the value of their firm's brand and their own skills. Using sales complaint data for insurance agents, we find that agents working exclusively for large branded... View Details
Brown, Jennifer, and Dylan Minor. "Misconduct in Financial Services: Differences across Organizations." Harvard Business School Working Paper, No. 16-022, August 2015.
- September 2022
- Case
BancoSol: Financial Inclusion in the Perfect Storm
By: Michael Chu and Carla Larangeira
In the pandemic, financial inclusion icon BancoSol faces a government-mandated year-long deferral of all loan payments, followed by the sudden Covid death of its CEO. In a Bolivia mired in political turmoil following a failed presidential election, with clients not... View Details
Keywords: Decision Making; Crisis Management; Management Succession; Business Strategy; Innovation Leadership; Risk and Uncertainty; Financing and Loans; Restructuring; Financial Services Industry; Latin America; Bolivia
Chu, Michael, and Carla Larangeira. "BancoSol: Financial Inclusion in the Perfect Storm." Harvard Business School Case 323-023, September 2022.
- Web
Git and GitHub - Research Computing Services
confused with GitHub , which is a hosting service for Git repositories, the bundle of files and folders that represent your work and the typically-invisible data files that track your changes & history. View Details