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    Dennis Campbell

    Dennis W. Campbell is currently the Dwight P. Robinson Jr. Professor of Business Administration at Harvard Business School. His research and teaching activities focus broadly on how management control systems can be designed to balance short-term strategy execution... View Details

    Keywords: financial services; service industry; hotels ＆ motels; consumer products; restaurant; manufacturing; professional services
    • 22 Jan 2019
    • Interview

    Creating Psychological Safety in the Workplace

    By: Amy C. Edmondson and Curt Nickisch
    Amy Edmondson, professor at Harvard Business School, first identified the concept of psychological safety in work teams in 1999. Since then, she has observed how companies with a trusting workplace perform better. Psychological safety isn’t about being nice, she says.... View Details
    Keywords: Psychological Safety; Trust; Organizational Culture; Performance Effectiveness
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    • Teaching Interest

    AMP 170 - General Management: Processes and Action

    The Harvard Business School Advanced Management Program (AMP) helps drive corporate performance by honing individual capabilities to the highest level of performance. The result is a... View Details

    • 16 Apr 2001
    • Research & Ideas

    Breaking the Code of Change

    Two dramatically different approaches to organizational change are being employed in the world today, according to our observations, research, and experience. We call these Theory E and Theory O of change. Like all managerial action,... View Details
    Keywords: by Michael Beer & Nitin Nohria
    • June 2007 (Revised July 2007)
    • Case

    Leslie Brinkman at Versutia Capital

    By: Julie Battilana and Robert Steven Kaplan
    Leslie Brinkman is the founder and CEO of a hedge fund, Genuity Capital. Leslie spent late 2002 and early 2003 assembling her team and launched the fund in early 2003. While the firm performed well during 2003 and 2004 (both in terms of returns and new assets), in 2005... View Details
    Keywords: Management Style; Organizational Design; Performance Improvement; Groups and Teams
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    • Research Summary

    Teamwork and Innovative Behavior with Professor Jeff Polzer and Hila Lifshitz

    In a field setting, we explore how teamwork could enhance team members' interpersonal relationships and work performance.  We collect longitudinal survey data and measure creative performance of a US company's employees before, during, and after they... View Details
    • 31 Aug 2021
    • Book

    Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

    Although CEOs hold positions of power, many can feel powerless in certain ways—particularly when it comes to influencing the behaviors and performance of their employees. Yet perhaps they aren’t taking the time to understand what drives... View Details
    Keywords: by Jay Fitzgerald

      Michael Beer

      MICHAEL BEER

      Mike Beer is the Cahners-Rabb Professor of Business Administration, Emeritus at the Harvard Business School and author Fit to Compete: Why Honest Conversations About Your Company’s... View Details

      • May 2005 (Revised April 2010)
      • Case

      GlaxoSmithKline: Reorganizing Drug Discovery (A)

      By: Robert S. Huckman and Eli Strick
      Describes the reorganization of drug discovery at GlaxoSmithKline (GSK) following the formation of GSK from the merger of Glaxo Wellcome and SmithKline Beecham. This reorganization placed nearly 2,000 research scientists into six centers of excellence in drug discovery... View Details
      Keywords: Mergers and Acquisitions; Decision Choices and Conditions; Operations; Organizational Structure; Performance Improvement; Research and Development; Pharmaceutical Industry
      Related
      • May 2009
      • Case

      Tokyo Electron Ltd.

      By: Willy C. Shih and Andrew A. King
      Tokyo Electron Ltd. operates in a constrained innovation environment, defined by modular boundaries that are long standing in the industry that it serves, the global semiconductor manufacturing industry. While the original motivation for these boundaries was division... View Details
      Keywords: Globalized Markets and Industries; Governance Controls; Technological Innovation; Organizational Change and Adaptation; Boundaries; Manufacturing Industry; Semiconductor Industry
      Related
      • March 2016
      • Article

      Where in the World are the Workers? Cultural Underrepresentation in I-O Research

      By: Christopher G. Myers
      Few would dispute that the nature of work, and the workers who perform it, has evolved considerably in the 70 years since the founding of the Society for Industrial and Organizational Psychology (SIOP) as the American Psychological Association's (APA's) Division 14,... View Details
      Keywords: Global Organizations; Research; Industrial Organization; Organizations; Globalization
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      • 06 Oct 2020
      • Sharpening Your Skills

      18 Tips Managers Can Use to Lead Through COVID's Rising Waters

      managing through the pandemic. The topics: people and personal management, strategy, marketing, and organizational design. PEOPLE AND PERSONAL MANAGEMENT Tip: Guide your team to create new norms, protocols, and purpose. Leaders need to... View Details
      Keywords: by Sean Silverthorne
      • February 2003 (Revised March 2003)
      • Case

      Large Scale Change at The WSSC

      By: Amy C. Edmondson and Corey B. Hajim
      Describes the organizational transformation occurring at the Washington Suburban Sanitary Commission (WSSC), a public utility. Faced with the possibility of privatization after decades of providing service in the absence of competition or performance pressures, the... View Details
      Keywords: Organizational Change and Adaptation; Mission and Purpose; Change Management; Restructuring; Privatization; Resignation and Termination; Utilities Industry
      Related
      • 2009
      • Chapter

      Becoming the Lamp Bearer: The Emerging Roles of the Chief Risk Officer

      By: Anette Mikes
      Enterprise risk management, under the leadership of chief risk officers (CROs), has the promise to bring enterprise-wide risks, which threaten the achievement of the firm's strategic objectives, into the open and under control. Its organizational significance is... View Details
      Keywords: Governance Controls; Managerial Roles; Risk Management; Business Processes; Risk and Uncertainty
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      • 2022
      • Book

      Deep Purpose: The Heart and Soul of High-Performance Companies

      By: Ranjay Gulati
      This book offers a compelling reassessment and defense of purpose as a management ethos, documenting the vast performance gains and social benefits that become possible when firms manage to get purpose right. Few business topics have aroused more skepticism in recent... View Details
      Keywords: Purpose; Business And Society; Organizations; Mission and Purpose; Performance Effectiveness; Organizational Culture
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      • 12 Oct 1999
      • Research & Ideas

      A Perfect Fit: Aligning Organization & Strategy

      begin with, the top team must first agree on a "statement of strategic and organizational direction" — an outline of what the company must do as a whole in order to gain competitive advantage. They then appoint an employee task... View Details
      Keywords: by Judith A. Ross

        Value Shift

        Today, corporate accountability is as vital to the bottom line as an effective business model.  Value Shift makes a strong case for the merits of corporate responsibility and shows how a value-positive orientation contributes to superior performance through... View Details

        • 19 Jun 2013 - 21 Jun 2013
        • Keynote Speech

        Empowering the Learner at Work: The Three Stances Framework

        By: Michele Rigolizzo, David Perkins and Marga Biller
        Research suggests that work-relevant learning occurs largely on the job. However, in many situations workers do not learn nearly as much as they might. The "three stances" model helps to explain why. When someone undertakes a task, the person may adopt a completion,... View Details
        Keywords: Learning And Development; Learning Organizations; Learning To Learn; Organizational Culture; Organizational Design; Learning
        Related
        • 09 Aug 2011
        • Working Paper Summaries

        How Firms Respond to Mandatory Information Disclosure

        Keywords: by Anil R. Doshi, Glen W.S. Dowell & Michael W. Toffel

          The Transparency Paradox

          2013 Winner of Academy of Management Awards for Outstanding Publication in Organizational Behavior and Best Published Paper in Organization and Management Theory

          Using data from embedded participant-observers and a field experiment at the second... View Details