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  • 21 Aug 2017
  • Lessons from the Classroom

Companies Love Big Data But Lack the Strategy To Use It Effectively

brands goes to digital media. What happens when products with sensors generate such volumes of customer experience data that advertising may be a less significant factor?” Jeff Polzer, of the Organizational Behavior faculty, introduced... View Details
Keywords: by Dina Gerdeman
  • 08 Sep 2015
  • Research & Ideas

Knowledge Transfer: You Can't Learn Surgery By Watching

analogy for vicarious learning is the photocopier,” says Christopher G. Myers, assistant professor of Organizational Behavior at Harvard Business School. The idea: Watch what other people do, make copies of the good things and dispose of... View Details
Keywords: by Michael Blanding; Health
  • 13 Jan 2021
  • Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

to see. Due to the measurability of sporting performance, every manager of a professional team becomes a winner or a loser in the eyes of the public—week after week. So, it is not surprising that the shelf life for professional soccer... View Details
Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports
  • 15 Jan 2014
  • Research & Ideas

Managing the Family Business: It Takes a Village

of the family business system, we need to understand what capable leaders in family business systems actually do. I've spent much of my professional life figuring this out. I've gotten to know a number of excellent family business leaders... View Details
  • 25 Aug 2003
  • Research & Ideas

Why IT Does Matter

tracked the number of MIPS or CPU cycles on the network from 1990 to 2002. Even using a log scale on the vertical axis would be barely enough to tilt a vertical straight line enough to create something resembling the curves of the other... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

air.” Two critical questions, posed by Hernan Saenz and Dunigan O’Keeffe of Bain and Company, can help organizational leaders frame their thoughts about how to survive in the present and position their companies to thrive in the... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • 18 Oct 2011
  • First Look

First Look: October 18

Organizational Forms and Community in the U.S. in 2005 Authors:Glenn R. Carroll and Magnus Thor Torfason Publication:City & Community 10, no. 1 (March 2011) Abstract Recent sociological theory and research highlights food, drink, and... View Details
Keywords: Sean Silverthorne
  • 18 Nov 2002
  • Research & Ideas

Where Morals and Profits Meet: The Corporate Value Shift

destroy health, wealth, and life itself. The issues span the ethical spectrum: falsified books and records, misleading communications, defective and dangerous products shipped without warnings or information, abusive behavior and unsafe... View Details
Keywords: by Carla Tishler
  • 08 Sep 2008
  • HBS Case

The Value of Environmental Activists

There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • 28 Apr 2003
  • Research & Ideas

Supply Chain Risk: Deal With It

risk, Raman explains, has been through inventory. But "for numerous reasons, inventory became very expensive." Shorter product life cycles contribute to higher expenses, for example, in the... View Details
Keywords: by David Stauffer
  • 06 Mar 2020
  • Book

A Great Teacher's Lessons for Leading

scientist who can’t wait to get to the classroom to share the experiment. If you adopt this mindset, students will remain intellectually and spiritually in the classroom with you.” The Baker Foundation Professor of Management Practice in the school’s View Details
Keywords: by Martha Lagace; Education
  • 18 Jul 2011
  • Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

DuPont's vision is "to be the world's most dynamic science company, creating sustainable solutions essential to a better, safer and healthier life for people everywhere." This vision helps DuPont employees better understand what... View Details
Keywords: by Carmen Nobel
  • 21 Apr 2021
  • Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

organization.” It is similarly beneficial to employees: “To be engaged, employees must feel heard and understood. Moreover, they must see their thoughts and reactions come to life in the real world. This is an opportunity for new leaders... View Details
Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
  • 26 Jul 2011
  • First Look

First Look: July 26

(forthcoming) Abstract This paper examines the process through which management students develop personal foundations (such as self-awareness, self-management, and a grounding life narrative) for the ongoing development and practice of... View Details
Keywords: Sean Silverthorne
  • 15 Jun 2007
  • Research & Ideas

Remembering Alfred Chandler

of organizational capabilities, technological innovation through R&D, problem solving, knowledge, and continuous learning—investment in human capital and technology that only firms could generate. Chandler placed the issue of... View Details
Keywords: by Sean Silverthorne
  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

pandemic-related life challenges. Communications that were perceived to benefit the brand more than they benefited its consumers or ones that offered frivolous solutions rather than real ones raised consumers’ eyebrows, while programs... View Details
Keywords: by Jill Avery and Richard Edelman
  • 16 Oct 2018
  • First Look

New Research and Ideas, October 16, 2018

methods, such as multiple-case inductive studies and traditional methods of causal inference. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=55043 Quantile Forecasts of Product Life View Details
Keywords: Dina Gerdeman
  • 05 Dec 2013
  • What Do You Think?

Is Walmart Defying Economic Gravity?

Original Article There is a body of research that seeks to relate economics to human biology. It's usually associated with the notion that the life cycles of businesses parallel stages of biological life:... View Details
Keywords: by James Heskett; Retail
  • 10 Sep 2018
  • Research & Ideas

Celebrating 'The Men and Women of the Corporation' 40 Years Later

inequality in the workplace. In particular, the book makes clear how organizational roles and structures shape unequal access to opportunities, resources, and advancement. In a wide-ranging conversation, Robin Ely, the Diane Doerge Wilson... View Details
Keywords: by Robin J. Ely
  • 04 Apr 2005
  • What Do You Think?

Can an Organization’s “Deep Smarts” Be Preserved?

organizational knowledge." Joe Violette raises a more practical issue: "Knowledge coaching ... cannot be effectively accomplished on a one-on-one basis. Too few people will benefit ...." Respondents provided possible... View Details
Keywords: by James Heskett
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