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  • 13 Mar 2007
  • First Look

First Look: March 13, 2007

  Working PapersInitiating Divergent Organizational Change: The Enabling Role of Actors' Social Position Author:Julie Battilana Abstract This study addresses the paradox of embedded human agency, or the contradiction between actors'... View Details
Keywords: Martha Lagace
  • November 2000 (Revised June 2010)
  • Case

Bush Boake Allen

By: Stefan H. Thomke and Ashok Nimgade
Bush Boake Allen, a flavor and fragrance firm, is considering strategic options that would integrate customers into its innovation process via a potentially disruptive Internet-based technology. As this approach could result in dramatic changes to the firm's business... View Details
Keywords: Customer Focus and Relationships; Disruptive Innovation; Technological Innovation; Management Teams; Product Design; Organizational Change and Adaptation; Conflict Management; Internet; Chemical Industry
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  • 23 Dec 2014
  • First Look

First Look: December 23

consequences of a range of alternative policies. Publisher's link: http://www.hbs.edu/faculty/Publication%20Files/15-045_4e9f7d2d-24c3-4d8c-8843-1eb9016bc016.pdf December 2014 Negotiations in Times of Conflict Better Deals Through Level... View Details
Keywords: Carmen Nobel
  • 19 Dec 2005
  • Research & Ideas

Public Education Goes to School

organizational coherence in support of the strategy Developing and managing human capital Allocating resources in alignment with the strategy Using performance data for decision making and accountability Here's how these play out on the... View Details
Keywords: by Mallory Stark; Education
  • 16 Apr 2013
  • First Look

First Look: April 16

profitable investment decisions. During the last ten years, Wall Street research has been battered by a series of shocks. As concerns over conflicts of interest mounted, the integrity of research output was questioned, leading to... View Details
Keywords: Sean Silverthorne
  • 07 Nov 2017
  • First Look

New Research and Ideas: November 7, 2017

were essential, and radical corporate social responsibility concepts were pursued by some firms. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53419 forthcoming Capitalism Beyond Mutuality New Prospects for View Details
Keywords: Carmen Nobel
  • 19 Jul 2004
  • Research & Ideas

Why Innovations Sit on the Shelf

Several managers praised this as an excellent idea, but it was never implemented. It was apparent that conflicts between the sales department and the distribution department were to blame—but no one was willing to confront the View Details
Keywords: by Michael Beer, Russell Eisenstat & Derek Schrader
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

intra-organizational partnerships, facilitating alignment and partnership with external constituents: customers, suppliers, and communities. The Balanced Scorecard: From Measurement To Management We introduced the Balanced Scorecard (BSC) in 1992.1 The BSC measures... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 2021
  • Book

Harvard Business Review Family Business Handbook: How to Build and Sustain a Successful, Enduring Enterprise

By: Josh Baron and Rob Lachenauer
Navigate the complex decisions and critical relationships necessary to create and sustain a healthy family business--and business family. Though "family business" may sound like it refers only to mom-and-pop shops, businesses owned by families are among the most... View Details
Keywords: Family Business; Entrepreneurship; Family and Family Relationships; Outcome or Result; Business Model; Conflict and Resolution; Organizational Culture
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  • 20 Jan 2010
  • First Look

First Look: Jan. 20

Organizational Behavior 29 (2009): 195-223 Abstract In many organizations, when people perceive a difference with another they often do not fully express themselves. Despite creating innumerable problems, silencing View Details
Keywords: Martha Lagace
  • March – April 2008
  • Article

Interorganizational Trust, Governance Choice, and Exchange Performance

By: Ranjay Gulati and Jackson Nickerson
This paper looks at when and how preexisting interorganizational trust influences the choice of governance and in turn the performance of exchange relationships. We theorize that preexisting interorganizational trust complements the choice of governance mode (make,... View Details
Keywords: Corporate Governance; Organizational Culture; Performance Improvement; Conflict and Resolution; Trust
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  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

and team learning, in organizational behavior, and technology and innovation to offer insights for research on new product development teams. Building on prior work, we summarize the organizational benefits... View Details
Keywords: Martha Lagace
  • 13 Mar 2012
  • First Look

First Look: March 13

software and IT service firms will likely have an inward focus over the next five years and will, therefore, only slowly emerge onto the global market.   Working PapersThe Role of Organizational Scope and Governance in Strengthening... View Details
Keywords: Sean Silverthorne
  • 07 Jul 2009
  • First Look

First Look: July 7

risks, which threaten the achievement of the firm's strategic objectives, into the open and under control. Its organizational significance is that, by providing a process to identify, measure, monitor, and manage uncertainty in strategic... View Details
Keywords: Martha Lagace
  • 29 May 2013
  • Research & Ideas

Faculty Symposium Showcases Breadth of Research

Dishonesty and Its Organizational Implications, she discussed several laboratory and field experiments meant to uncover factors that lead people to make unethical choices. "We seem to face this type of View Details
Keywords: by Carmen Nobel; Financial Services
  • 2019
  • Working Paper

Self-Interest: The Economist's Straitjacket

By: Robert Simons
This paper examines contemporary economic theories that focus on the design and management of business organizations. In the first part of the paper, a taxonomy is presented that describes the different types of economists interested in this subject—market economists,... View Details
Keywords: Self-interest; Economist; Moral Philosophers; Regulation; Capture; Organization Design; Economy Theory; Organization Theory; Management Theory; Commitment; Controls; Governance; Customers; Conflict of Interests; Business or Company Management; Competition; Organizational Design; Business Education; Agency Theory; Economics; Theory; Boundaries
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  • 01 Apr 2014
  • First Look

First Look: April 1

primarily on substitutes but copied from rivals. Next, they actively tested their assumptions and made major resource commitments to the business model they identified as the most lucrative. Finally, they deliberately maintained a loosely structured View Details
Keywords: Sean Silverthorne
  • 31 Jan 2011
  • Research & Ideas

Taking the Fear out of Diversity Policies

amount of anxiety for people," says Lakshmi Ramarajan, an assistant professor of organizational behavior at Harvard Business School. "A lot of times the context of the conversation is around diversity as a problem—isolation,... View Details
Keywords: by Carmen Nobel
  • 18 Dec 2012
  • First Look

First Look: December 18

greater customer satisfaction and employee retention after six months as compared to (a) socialization that focused on organizational identity (emphasizing the pride to be gained from organizational... View Details
Keywords: Carmen Nobel
  • 08 May 2012
  • First Look

First Look: May 8

economic development, and time-invariant unobserved characteristics of origin and host countries. We further show that egalitarianism correlates in a conceptually compatible way with an array of organizational practices pertinent to... View Details
Keywords: Carmen Nobel

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