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  • All HBS Web  (506)
    • News  (35)
    • Research  (422)
  • Faculty Publications  (207)

Show Results For

  • All HBS Web  (506)
    • News  (35)
    • Research  (422)
  • Faculty Publications  (207)
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  • Web

Privacy Policy & Legal Info | HBS Online

over any conflicting terms in this Notice to the extent permitted under applicable law. REGIONAL PRIVACY POLICY DISCLOSURE If you are located in certain specific regions (such as the European Economic Area, the United Kingdom, or... View Details
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

proactively reduce the uncertainty for themselves and their ecosystems by preempting the effects of COVID-19 even before contagion arrived in their countries. Faced with the emergence of conflicting safety protocols across the regions... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 01 Dec 2015
  • Research & Ideas

What to Do When Your Organization Has Dueling Missions

commercial revenue to fund its social mission. As such, hybrids combine typical aspects of both corporations and social organizations. “Hybrids have to simultaneously pursue commercial and social objectives” Managing a hybrid is no easy feat, especially when the... View Details
Keywords: by Carmen Nobel
  • 05 Feb 2008
  • First Look

First Look: February 5, 2008

Ostrovsky, and Schwarz. We prove that convergence occurs with probability 1, and we compute the expected time until convergence. Download the paper: http://www.hbs.edu/research/pdf/08-056.pdf Attracting Flows by Attracting Big Clients: View Details
Keywords: Martha Lagace
  • 01 Jun 2012
  • News

Tickling the Ivories

KAO: Out of conflict and apparent mistakes, a beautiful, coherent melody. The Economist magazine has called him “Mr. Creativity” and a “serial innovator.” A former keyboard player for Frank Zappa, John Kao (MBA 1982), an HBS faculty... View Details
Keywords: Management, Scientific, and Technical Consulting Services; Professional Services
  • 08 May 2013
  • Research & Ideas

A Company’s Evolving View of Gender Equity

Emerita Deborah Kolb. "Despite bodies of knowledge about social institutions and social issues at the institutional and organizational levels, we know very little about how individual organizations experience and internalize gradual... View Details
Keywords: by Martha Lagace; Accounting
  • May 2001 (Revised May 2015)
  • Case

Compagnie Lyonnaise de Transport (A)

By: Michael Tushman and Michael J. Roberts
Describes the issues surrounding the funding of a centralized research service that supports two related divisions. The company has a very decentralized and financially driven culture, and the centralized service is used unequally, setting up a conflict. View Details
Keywords: Business Divisions; Organizational Culture; Relationships; Conflict Management; Balance and Stability; Transportation Industry; France
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Tushman, Michael, and Michael J. Roberts. "Compagnie Lyonnaise de Transport (A)." Harvard Business School Case 401-040, May 2001. (Revised May 2015.)
  • 01 Feb 1997
  • News

Leading the Way In Negotiation and Decision Making

associate professors, Kathleen L. Valley, Robert J. Robinson, and George Wu, add to the unit's research portfolio through their differing yet complementary backgrounds. Valley examines conflicts in the workplace through the lens of View Details
Keywords: Judith A. Ross
  • Article

Corporate Culture and Analyst Catering

By: Joseph Pacelli
This study examines the relation between financial institutions’ corporate culture and the quality of analysts’ research services. Using data collected from the Financial Industry Regulatory Authority, I measure the weakness of financial institutions’ corporate culture... View Details
Keywords: Analysts; Corporate Culture; Global Settlement; Financial Institutions; Organizational Culture; Conflict of Interests; Performance; Quality
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Pacelli, Joseph. "Corporate Culture and Analyst Catering." Journal of Accounting & Economics 67, no. 1 (February 2019): 120–143.
  • 07 Nov 2006
  • First Look

First Look: November 7, 2006

  Working PapersEveryday Failures in Organizational Learning: Explaining the High Threshold for Speaking Up at Work Authors:James R. Detert and Amy C. Edmondson Abstract This article examines how people working in View Details
Keywords: Sean Silverthorne
  • 07 Apr 2003
  • Research & Ideas

How the U.S. Army Develops Leaders

leader development in the Army. We saw professional identity as having the same type of conceptual promise at the individual level as organizational culture has at the unit level. Q: The Army has a "Be, Know, and Do" framework... View Details
Keywords: by Martha Lagace
  • January 1992
  • Case

Johnson & Johnson: Hospital Services

The main issue has to do with the lack of fit or incompatibility between the early environmental requirements for strategy and the cultural constraints on the organization. Describes the internal resistance to the proposed changes and top management's efforts to... View Details
Keywords: Organizational Structure; Organizational Culture; Management Systems; Environmental Sustainability; Conflict and Resolution
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Pearson, Andrall E. "Johnson & Johnson: Hospital Services." Harvard Business School Case 392-050, January 1992.
  • 08 Dec 2009
  • First Look

First Look: Dec. 8

gravity the law of integrity just is, and if you violate the law of integrity as we define it, you get hurt just as if you try to violate the law of gravity with no safety device. The personal and organizational benefits of honoring one's... View Details
Keywords: Martha Lagace
  • 26 Apr 2004
  • Research & Ideas

A Clear Eye for Innovation

the key to creating breakthrough innovations. Still others have claimed that a company may be able to shift back and forth between different organizational models, focusing on exploitation for a period and then moving into exploration... View Details
Keywords: by Charles A. O'Reilly III & Michael L. Tushman
  • November 1999 (Revised February 2002)
  • Case

Family Feud (A): Andersen v. Andersen

By: Ashish Nanda and Scot H. Landry
Traces the history and development of consulting within Andersen and the history of the schism between Arthur Andersen and Andersen Consulting. Ends with the two units seeking external arbitration of their dispute. View Details
Keywords: Organizational Design; Corporate Governance; Conflict and Resolution; Consulting Industry
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Nanda, Ashish, and Scot H. Landry. "Family Feud (A): Andersen v. Andersen." Harvard Business School Case 800-064, November 1999. (Revised February 2002.)
  • January 2011
  • Case

Founder-CEO Succession at Acer

By: Noam T. Wasserman, Michael Shih-ta Chen and Keith Chi-ho Wong
Stan Shih, founder-CEO of Acer, Inc., had proactively chosen and transitioned the "perfect" successor as CEO, but was now faced with major problems. Over the last two years, his heir apparent, Leonard Liu, had made the changes he had been hired to make, including... View Details
Keywords: Business Startups; Entrepreneurship; Cross-Cultural and Cross-Border Issues; Management Style; Management Succession; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Conflict Management
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Wasserman, Noam T., Michael Shih-ta Chen, and Keith Chi-ho Wong. "Founder-CEO Succession at Acer." Harvard Business School Case 811-062, January 2011.
  • 11 Jan 2016
  • Research & Ideas

Is Group Loyalty a Force for Good or Evil?

or where they are crossing ethical boundaries for the good of their own group.” Gino and colleagues write about this paradox in a new paper forthcoming in the journal Organizational Behavior and Human Decision Processes with a decidedly... View Details
Keywords: by Michael Blanding
  • 19 Jul 2004
  • Research & Ideas

Why Innovations Sit on the Shelf

Several managers praised this as an excellent idea, but it was never implemented. It was apparent that conflicts between the sales department and the distribution department were to blame—but no one was willing to confront the View Details
Keywords: by Michael Beer, Russell Eisenstat & Derek Schrader
  • 11 Jul 2005
  • Research & Ideas

The New International Style of Management

deceptive veneer of familiarity, cultural gulfs and local differences often remain hidden. There is an increasingly international style of management.— John Quelch, HBS Amid these conflicting realities, however, Harvard Business School... View Details
Keywords: by Garry Emmons
  • 31 Jan 2012
  • First Look

First Look: Jan. 31

negative emotions, lower intrinsic motivation, and less favorable perceptions of the organization-with negative consequences for performance. These actions include signaling low expectations for innovation; switching strategic direction too frequently; miscoordination... View Details
Keywords: Sean Silverthorne & Carmen Nobel
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