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  • All HBS Web  (1,046)
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  • 26 Jul 2011
  • First Look

First Look: July 26

Development Elective, an innovative offering within the leadership curriculum of an international MBA, which gives participants the opportunity to work with a psychotherapist during the course. Our findings suggest that the interplay... View Details
Keywords: Sean Silverthorne
  • 14 Jul 2003
  • Research & Ideas

Keeping Your Balance With Customers

A successful CM strategy must address each of the following processes. (Typical objectives and measures for customer management are shown in Figure 1.) 1. Customer selection. The customer selection process begins with an understanding of... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 17 Jul 2012
  • First Look

First Look: July 17

(2012) Abstract This paper summarizes research trends and opportunities in the area of managing air transportation demand and capacity. Capacity constraints and resulting congestion and low schedule reliability currently impose large... View Details
Keywords: Sean Silverthorne
  • 16 Feb 2016
  • First Look

February 16, 2016

frog design, LUMA Institute), we have developed a semester long, cross-disciplinary, “doing” course that presents students with a conceptual framework for a human-centered innovation process and provides them with tools for engaging in that process, as well as many... View Details
Keywords: Sean Silverthorne
  • 19 Nov 2010
  • Research & Ideas

The Landscape of Integrated Reporting: An E-Book

334-page e-book, The Landscape of Integrated Reporting, can be downloaded in .pdf format from the link at the bottom of the story. Selected remarks to the group made by HBS Dean Nitin Nohria are reprinted here. I am truly excited to have... View Details
Keywords: by Nitin Nohria; Accounting
  • 05 Jul 2004
  • What Do You Think?

Work-Life: Is Productivity in the Balance?

benefits intended to address work-life issues. There are advocates of a cafeteria approach to the matter, one in which individuals can select benefits such as time off, working hours, educational benefits, or even View Details
Keywords: by James Heskett
  • 29 Apr 2002
  • Research & Ideas

Star Power! How to Win in Professional Services

corporations, the CEO is selected by a higher authority (the board of directors) acting on behalf of the shareholders, which gives him strong positional power to shape the company's direction, strategically and organizationally. The PSF... View Details
Keywords: by Jay W. Lorsch & Thomas J. Tierney
  • 15 Dec 2009
  • First Look

First Look: Dec. 15, 2009

Publication:Review of Financial Studies 22, no. 10 (2009): 4129-4156 Abstract Many investors purchase their mutual funds through intermediated channels, engaging and paying brokers or financial advisors for fund selection and advice. We... View Details
Keywords: Martha Lagace
  • 30 Apr 2001
  • Research & Ideas

Why Evolutionary Software Development Works

development was evolutionary in nature. Companies first would release a low-functionality version of a product to selected customers at a very early stage of development. Thereafter work would proceed in an iterative fashion, with the... View Details
Keywords: by Alan MacCormack; Technology
  • 11 Mar 2014
  • First Look

First Look: March 11

survey of randomly selected urban and rural colleges and document statistically significant differences in employment opportunities for rural and urban graduates. Our survey results also indicate that not... View Details
Keywords: Sean Silverthorne
  • 10 Oct 2007
  • First Look

First Look: First Look: October 10

http://www.hbsp.harvard.edu/b02/en/common/item_detail.jhtml?id=R0710F&referral=2340 R&D Project Selection and Portfolio Management: A Review of the Past, a Description of the Present, and a Sketch of the Future Authors:D. Brunner,... View Details
Keywords: Martha Lagace
  • 16 Apr 2001
  • Research & Ideas

Making the Most of Government Upheaval

privatization have created unprecedented opportunities for firms of all sizes and varieties to compete in larger markets than ever before. In the process, a handful of global organizations have risen to replace formerly state-owned... View Details
Keywords: by Nancy O. Perry
  • 07 Aug 2000
  • Research & Ideas

Rocket Science Retailing

better supply chain management.For many of the retailers in our study, forecasting product demand is a right-brain function that relies on the gut feel of a few individuals and not on the systematic use of sales data. But it's a big mistake to overlook the View Details
Keywords: by Marshall L. Fisher, Ananth Raman & Anna Sheen McClelland; Retail
  • 15 Dec 2015
  • First Look

December 15, 2015

products but erroneously expect others to dislike dissimilar ones (Studies 1 and 2). While people readily select dissimilar items for themselves (particularly if the dissimilar item is of higher quality than a similar one), they fail to... View Details
Keywords: Carmen Nobel
  • 05 Sep 2000
  • Research & Ideas

Building Bridges Between Education and Business

collaboration across the boardroom-classroom divide. The barriers hindering such collaboration should not be ignored, the participants agreed. But, they said, the alliances that stand to be forged and the opportunities that can be... View Details
Keywords: by Martha Lagace
  • 19 Dec 2017
  • First Look

New Research and Ideas, December 19, 2017

of big data. Rather than relying on artistic vision, Peck wanted the company to use the mining of big data obtained from Google Analytics and the company’s own sales and customer databases to select the next season’s assortment. Peck was... View Details
Keywords: Carmen Nobel
  • 17 Jun 2014
  • First Look

First Look: June 17

demonstrates that underestimating the pleasure of rediscovery leads to time-inconsistent choices: individuals forgo opportunities to document the present but then prefer to rediscover those moments in the future. Underestimating the value... View Details
Keywords: Sean Silverthorne
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

rated. We hypothesize that ratings are particularly likely to spur responses from firms that receive poor ratings, and especially those that face lower-cost opportunities to improve or that anticipate greater benefits from doing so. We... View Details
Keywords: Martha Lagace
  • 21 Apr 2015
  • First Look

First Look: April 21

http://www.brookings.edu/~/media/Projects/BPEA/Fall-2014/Fall2014BPEA_Weinzierl.pdf?la=en   Working Papers Selection and Market Reallocation: Productivity Gains from Multinational Production By: Alfaro, Laura, and Maggie X. Chen... View Details
Keywords: Carmen Nobel & Sean Silverthorne
  • 20 May 2008
  • First Look

First Look: May 20, 2008

Case 608-016 Cambrian House builds Internet-based products and services by relying entirely on its user community for all aspects of its innovation and new product development process. Users suggest ideas for new products and services and also participate in a monthly... View Details
Keywords: Martha Lagace
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