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Publications

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  • All HBS Web  (620)
    • People  (1)
    • News  (125)
    • Research  (378)
    • Events  (3)
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  • Faculty Publications  (80)

Show Results For

  • All HBS Web  (620)
    • People  (1)
    • News  (125)
    • Research  (378)
    • Events  (3)
    • Multimedia  (1)
  • Faculty Publications  (80)
← Page 15 of 620 Results →
  • 06 Jul 2020
  • Research & Ideas

The Right Way to Manage Customer Churn for Maximum Profit

the example of an online retailer who suddenly sees a monthly shopper stop buying for two months. “Customers just stop using the service but don’t have to tell the company.” In order to manage churn,... View Details
Keywords: by Michael Blanding; Retail; Service; Financial Services
  • 05 Jun 2019
  • Blog Post

Exploring the Beauty Industry through an Independent Project

partnerships with them entail during my internship at Glamsquad. The data confirmed that beauty brands should seek partnerships with influencers who are perceived as trustworthy and work with them directly, providing brand guidelines and support in View Details
  • Web

Business in Global Society - Alumni

couple gives annually to the HBS Fund in order to fuel Harvard’s cross-disciplinary efforts to develop solutions to society’s problems. Your Gift Matters $250 $500 $1,000 $5,000 Other Give View my giving history Hide my giving history We... View Details
  • 22 Apr 2002
  • Research & Ideas

Does Spirituality Drive Success?

in the Boston-Cambridge area, but was financing over 50 percent of AIDS housing, Glassman said. In addition to outreach and socially responsible investing, the bank offers online donation functionality to any nonprofit that is a bank... View Details
Keywords: by Martha Lagace, Sean Silverthorne & Wendy Guild
  • 06 Jan 2014
  • Research & Ideas

Technology Re-Emergence: Creating New Value for Old Innovations

comeback." Redefining Competition Redefining an industry's value also means redefining the competition, Raffaelli says. And in order for a technology to resurge, the whole industry must do that. In the case of the Swiss, for example,... View Details
Keywords: by Carmen Nobel; Apparel & Accessories; Technology; Consumer Products
  • 15 Jul 2019
  • Book

Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence

Finance can be intimidating, and many business executives don’t even try to get their arms around it. But Harvard Business School Professor Mihir Desai says business leaders need to engage with the world of finance in order to succeed.... View Details
Keywords: by Dina Gerdeman
  • 06 Sep 2022
  • Blog Post

To Go-Go: A Foodtech Startup Serves Up Scale in Latin America

bowls fortified with kale, quinoa, and salmon to traditional Colombian breakfasts packed with rice, beans, and chorizo—cannot rely on customers wandering in off the street. Instead, curious eaters must be enticed to order through... View Details
  • Web

MBA Program - Alumni

they see as critical to the continued excellence and relevance of the School’s teaching and research. Serrena Iyer (MBA 2018) Iyer believes it’s very important for young alumni to support the HBS Fund annually in order to ensure the... View Details
  • 01 Jun 2015
  • Research & Ideas

The Surprising Benefits of Oversharing

I. Norton and Kate Barasz, conducted an experiment asking participants to decide between two different dating partners based on their online profiles. Each profile contained answers to intimate and provocative questions, such as... View Details
Keywords: by Michael Blanding
  • Web

In the News - Creating Emerging Markets

Professor Geoffrey Jones, Flipkart's sale to Walmart didn't signal that founders of the online retail firm were less patriotic than an earlier generation of business leaders. It meant they were driven by different value system. 08 Jun... View Details
  • 01 Mar 2018
  • News

Every Trick in the Book

her distributor online and have them in hand the next day. Big publishers have been slower to respond to the upsurge of independent bookstores, with longer delivery times and minimum order requirements. They... View Details
Keywords: April White
  • 31 May 2017
  • What Do You Think?

Can Amazon Do What Walmart Couldn’t, Stop the 'Wheel of Retailing'?

In 1997, a young entrepreneur visited a class at Harvard Business School taught by my colleague, Len Schlesinger. The class discussed a case based on the visitor’s fledgling online retailing company that had rapidly expanded sales to $100... View Details
Keywords: by James Heskett; Retail
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

improvement and innovation. Below are three suggestions for enabling continuous improvement in your company: Call on cross-functional teams to help solve problems In order to achieve greater efficiency, one best practice is to build a... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • 11 Mar 2021
  • News

Leading with Heart

percent. We were seeing a massive write-off—$30 odd million of ingredients because nobody's buying anything. And at the same time, one night, my wife and I are trying to order online grocery. And the View Details
  • 18 Feb 2019
  • Book

What’s Really Disrupting Business? It’s Not Technology

“preemptively decoupling.” Instead of waiting to be disrupted, you just break it. When Amazon started selling electronics online, it created apps that encouraged customers to go to a store and check out the prices and products, but order... View Details
Keywords: by Danielle Kost; Beauty & Cosmetics; Insurance; Service; Retail
  • Web

Frequently Asked Questions - Research Computing Services

fill out the Research Software Request Form on our Online Requests page . How can I work on the HBSGrid from off campus? Please see information on connecting to the Grid via VPN here. How do I get started on the HBSGrid? Please access the... View Details
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

NGOs, and business associations in order to understand the challenges from multiple perspectives: psychology, sociology, law, and insurance. The group used these insights to create an open-source online... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 19 Sep 2016
  • Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

Like many business leaders, Donovan Neale-May routinely seeks out information on business innovation and management trends. He reads reports from market analysis firms, white papers from companies in his field, and articles in online... View Details
Keywords: by Carmen Nobel; Education
  • 12 Nov 2021
  • News

Alumni Business Leaders on Confronting the Climate Change Challenge

emissions reduction trajectory that is guided by climate science to enhance value. Confronting climate change will also require massive investment. The world will need over $3.5 trillion in annual capital investments in order to reach... View Details
  • 22 Jul 2019
  • Book

How to Be a Digital Platform Leader

business for 20 years. Its acquisition of Jet.com, however, let Walmart aggressively expand the top line of its platform revenue and bring in a team that understood platforms. Although still far behind Amazon, Walmart’s acquisition of Jet.com finally turned Walmart... View Details
Keywords: by Martha Lagace
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