Not For Profit - Publications - Faculty & Research

September 2009 (Revised November 2021)
Case

OnStar: Not Your Father's General Motors

By: Clayton M. Christensen

After two years of less than stellar performance resulting in sales well below plan, senior management at General Motors (GM) mobile telecommunications service start-up, OnStar, recognized that without a substantial change in their strategy, support for the venture... View Details

Keywords: Change Management; Decision Choices and Conditions; Growth and Development Strategy; Corporate Strategy; Technology; Risk and Uncertainty; Joint Ventures; Corporate Entrepreneurship; Product Positioning; Risk Management; Auto Industry; Telecommunications Industry

Citation

Educators

Purchase

22 Aug 2012
Research & Ideas

Advertising: It’s Not ‘Mad Men’ Anymore

with his latest brilliant inspiration. For decades, advertising agencies have thrived on, and in some ways fostered, the idea of advertising as a creative black box. “I think the story here is how the industry has evolved and adapted”... View Details

Keywords: by Michael Blanding; Advertising

18 Feb 2019
Book

What’s Really Disrupting Business? It’s Not Technology

and showrooming are not going away. They decided to charge manufacturers for putting those items on the shelf. When a company like Samsung puts TVs on display at Best Buy, Samsung is benefiting whether you... View Details

Keywords: by Danielle Kost; Beauty & Cosmetics; Insurance; Service; Retail

2024
Working Paper

“If You’re Not There… You’re Not There”: How Art Market Platforms Induce Status Anxiety to Coerce Participation

By: James Riley and Ezra Zuckerman Sivan

This paper, an 18-month ethnographic investigation of international art fairs (IAFs), shows how market platforms can have a coercive effect, inducing sellers (i.e., art galleries) to participate despite ambivalence over their value and anxiety over the process by which... View Details

Keywords: Market Participation; Status and Position; Competition; Demand and Consumers; Fine Arts Industry

Citation

August 2002 (Revised February 2018)
Teaching Note

Customer Profitability and Customer Relationship Management at RBC Financial Group

By: V.G. Narayanan

Teaching Note for 102-043 and 102-072. View Details

Keywords: Financial Services Industry; Banking Industry; Canada

Citation

Purchase

07 Aug 2019
Research & Ideas

Big Infrastructure May Not Always Produce Big Benefits

Kerr: This is important because it means that these are not loans that were taken out to pay for the GQ itself. These are loans in the private sector alongside the roads that are developing. Nanda: This... View Details

Keywords: by Martha Lagace; Construction

01 Apr 2002
News

Underwater Options May Not Sink Incentives

for this include the ten-year maturity of typical option awards, which allows a long window for value recovery, plus the relatively high volatility of many stocks with significant price drops, making a... View Details

Keywords: Lisa Muelbroek; Li Jin; Colleges, Universities, and Professional Schools; Educational Services

13 Jun 2024
News

Companies Should Not Solely Rely on Younger Employees for AI Training: MIT, Harvard, Wharton Study

06 Feb 2016
News

We blame women for not taking the lead in the workplace. Here’s why that’s wrong.

17 May 2012
News

Study finds government job-safety inspections reduce injuries without hurting profits

21 Nov 2019
Blog Post

Finding My North Star at the Crossroads of Profit and Purpose

how the company has been able to execute both profit and purpose at the same time for 112 years now. I will also be the third generation in my family to have worked with the Tatas. View Details

10 Feb 2003
Research & Ideas

Commodity Busters: Be a Price Maker, Not a Price Taker

created an enormous amount of profit for advertising agencies. Often services, and to a lesser extent products, can be priced not just by quantity, but also according to the... View Details

Keywords: by Benson P. Shapiro

17 Oct 2012
News

Manufacturing ‘Recovery’ Not All It’s Cracked Up to Be?

04 Sep 2019
News

Does America Care About Care? Not Enough

31 Jan 2013
News

Women Don’t Negotiate Because They’re Not Idiots

27 Feb 2019
News

A Good Idea Is Not Good Enough

March 2006 (Revised April 2010)
Case

China: To Float or Not To Float? (A)

By: Laura Alfaro, Rafael M. Di Tella and Ingrid Vogel

On July 21, 2005 China revalued its decade-long quasi-fixed exchange rate of approximately 8.28 yuan per U.S. dollar by 2.1% to 8.11 and, at the same time, introduced a more market-based exchange rate system. Many analysts and economists were disappointed with what... View Details

Keywords: Macroeconomics; Trade; Currency Exchange Rate; Governance Controls; Policy; Growth and Development Strategy; China

Citation

Educators

Purchase