Publications

29 Jan 2021
News

Half of New Orleans City Hall employees to work remote in move to Municipal Auditorium

01 Jun 2016
News

Rethinking Housing in the Motor City

thinking ‘where is the best opportunity going to be for me professionally?—I couldn’t move back to Detroit,” Rhea says. Instead, he went into finance in New York. After the financial collapse he left banking for a position as chairman and... View Details

Keywords: April White

January 1999
Case

Bell Atlantic and the Union City Schools (C1): Project Explore

By: Rosabeth M. Kanter and Ellen Pruyne

The third in a five-part series about Bell Atlantic Corp.'s technology-in-education partnership with the Union City, New Jersey school system. Describes Bell Atlantic's efforts to identify an appropriate site for testing emerging telecommunications technology and its... View Details

Keywords: Partners and Partnerships; Education; Business and Community Relations; Wireless Technology; Education Industry; Telecommunications Industry; New Jersey

18 Oct 2018
News

Why Global Talent Clusters Around Cities

11 Mar 2001
Research & Ideas

Digital Designs on the Inner City

the inner city increased from 16 percent in 1997 to 23 percent in 1999, according to a survey by PricewaterhouseCoopers. However, that 23 percent is still less than half the 51 percent of residents surveyed outside the View Details

Keywords: by Dina Gerdeman

February 1991 (Revised April 1992)
Teaching Note

New York Against AIDS (A) & (B) and Ad Council's AIDS Campaign (A) & (B), Teaching Note

By: V. Kasturi Rangan

Teaching Note for (9-590-036), (9-590-037), (9-590-105), and (9-590-106). View Details

Keywords: Health Disorders; Advertising Campaigns; Advertising Industry

April 2009 (Revised May 2010)
Case

Urbi and the City Licensee Managers

By: John D. Macomber and Regina Garcia-Cuellar

A leading low income housing builder in Mexico decides which prospective new local partner best extends its advantages in managing twin production lines of homes and clients. URBI has built substantial competitive advantage in the technology and culture that matches... View Details

Keywords: Mortgages; Government and Politics; Housing; Growth and Development Strategy; Brands and Branding; Market Entry and Exit; Production; Supply Chain; Organizational Culture; Franchise Ownership; Partners and Partnerships; Competitive Advantage; Real Estate Industry; China; India; Mexico; United States

23 Apr 2016
News

New rules for a new economy

December 2000
Teaching Note

Bell Atlantic and the Union City Schools (B): Education Reform in Union City TN

By: Rosabeth M. Kanter and Ellen Pruyne

Teaching Note for (9-399-043). View Details

Keywords: Telecommunications Industry; Education Industry; New Jersey

04 Apr 2018
Research & Ideas

Smart Cities are Complicated and Costly: Here's How to Build Them

pilot project sponsors) and strapped for cash (so there is no budget for experimentation). This constraint means that city leaders often can’t take the lead in fully vetting, designing, and overseeing new... View Details

Keywords: by John Macomber; Construction; Green Technology

February 2013 (Revised February 2013)
Case

King Abdullah Economic City in 2009: Population Drivers and Cash Flow

By: John D. Macomber

CEO of high profile new economic city in Saudi Arabia must decide how to allocate limited investment funds across projects under duress. Issues include understanding core economic drivers, planning infrastructure investment and return, attracting multinationals, energy... View Details

Keywords: Urban Development; Infrastructure; Real Estate Industry; Saudi Arabia

16 Aug 2017
Research & Ideas

Researchers Use Google Street View to See the Future of Cities

improvement and offer new methods to city planners and real estate developers looking to identify areas in need of improvement. The collaborators reveal their findings in a May 2017 paper in the Proceedings... View Details

Keywords: by Michael Blanding; Real Estate

2009
Working Paper

Informed and Interconnected: A Manifesto for Smarter Cities

By: Rosabeth Moss Kanter and Stanley S. Litow

The need for a fresh approach to U.S. communities is more urgent than ever because of the biggest global economic crisis since the Great Depression. Through examination of the barriers to solving urban problems (and the ways they reinforce each other), this paper... View Details

Keywords: Transformation; Investment; Urban Scope; Leadership; Safety; Civil Society or Community; Technology Networks; United States

Read Now

01 Sep 2017
News

Read All About It: Journalism Can Be Profitable

(above: photo by Mary Rajkumar/Mint/Getty Images) When the New York Times introduced its paywall in 2011, few people believed that readers would pay for the news online. Today,... View Details

Keywords: April White; New York Times; newspapers; Google; Wirecutter; social media; Facebook; News, Library, Internet, and Other Services; Information

March 1974 (Revised June 1996)
Case

First National City Bank Operating Group (A)

By: Jay W. Lorsch

Growth in the banking field has produced new demands on the "back office." Traditional management practices in check processing and paper handling operations have resulted in ten years of cost increases and quality loss. New manager of the operating group faces an... View Details

Keywords: Change Management; Transition; Banks and Banking; Management Practices and Processes; Managerial Roles; Production; Banking Industry

March 1974 (Revised June 1995)
Case

First National City Bank Operating Group (B)

By: Jay W. Lorsch

Growth in demands on the bank's "back office" required a totally new approach to management. New stress on systems orientation, objectives, measurement, process design and control has resulted in lower costs, fewer people, and higher quality. Also resulted in fear,... View Details

Keywords: Change Management; Transition; Banks and Banking; Management Practices and Processes; Managerial Roles; Production; Outcome or Result; Banking Industry