Natural Experiment - Publications - Faculty & Research

December 2010
Article

Organising Response to Extreme Emergencies: The Victorian Bushfires of 2009

By: Dutch Leonard and Arnold M. Howitt

How can people and organisations best respond to emergency events that are significantly beyond the boundaries of what they had generally anticipated, expected, prepared for-or even imagined? What forms of organisations are likely to be best able to cope with such... View Details

Keywords: Organizations; Management Practices and Processes; Natural Disasters; Crisis Management; Boundaries; United States

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15 Jul 2014
First Look

First Look: July 15

refinement to use is critical because it can lead to dramatically different predicted outcomes. To better understand which refinement is more predictive of actual behavior, we conduct a controlled experiment in a setting central to... View Details

Keywords: Carmen Nobel

23 Apr 2012
Research & Ideas

How to Brand a Next-Generation Product

When Apple launched its latest iPad, experts and nonexperts alike expected it to be dubbed "iPad 3," a natural follow-on to the second-generation iPad 2. Instead, the company called the new iPad just that: "the new... View Details

Keywords: by Carmen Nobel

14 Aug 2006
HBS Case

On Managing with Bobby Knight and “Coach K”

their own beliefs about human nature and leadership. And they are also contemplating this question: Knight or Krzyzewski, whom would you hire? While the deck seems stacked in favor of Coach K, at least under today's standards of behavior,... View Details

Keywords: by Sean Silverthorne; Sports

14 Aug 2018
First Look

First Look at New Research and Ideas, August 14, 2018

(Experiment 2), and non-suppression (Experiment 3). However, when firms honor these implicit promises, voting can mitigate the disappointment that arises from receiving an undesired outcome (Experiment 4). Finally, Experiment 5 identifies... View Details

Keywords: by Sean Silverthorne

25 Jul 2006
First Look

First Look: July 25, 2006

plans, we find collaborative engagement of the functions to be a consistent process feature and operational norm encouraged and maintained by integrators. In particular, the information processing nature of the sales and operations... View Details

Keywords: Sean Silverthorne

13 Aug 2012
Research & Ideas

When Good Incentives Lead to Bad Decisions

in their paper, Incentivizing Calculated Risk-Taking: Evidence from an Experiment with Commercial Bank Loan Officers. Cole says he was especially surprised to find that the nature of the incentive actually... View Details

Keywords: by Carmen Nobel; Banking

29 Sep 2009
First Look

First Look: September 29

inventions as the top 1% of U.S. inventions for a technology during 1975-1984 in terms of subsequent citations. Patenting growth is significantly higher in cities and technologies where breakthrough inventions occur after 1984 relative to peer locations that do not... View Details

Keywords: Martha Lagace

22 Feb 2018
Book

The New History of American Capitalism

taking the subject as given, they explore it as politically constituted. If “the market” is neither a discrete phenomenon nor marginal to human experience, then basic structures of governance become important. Rather than assuming that exchange for profit View Details

Keywords: Manufacturing

19 Jan 2015
Research & Ideas

Is Wikipedia More Biased Than Encyclopædia Britannica?

psychology and politics over the centuries. Are two heads better than one, or do too many cooks spoil the broth? Does the collective will of the majority lead to democratic consensus or fundamentalist groupthink? The massive, ongoing View Details

Keywords: by Michael Blanding; Publishing

22 Jul 2002
Research & Ideas

Is Performance-Based Pricing the Right Price for You?

Because pricing is such a difficult and complex arena, it has confounded sales and marketing executives and scholars for centuries. In no other marketing element is the two-sided conflict and cooperation nature of the buyer-seller... View Details

Keywords: by Benson Shapiro; Manufacturing

18 Jan 2022
Research & Ideas

How Eliminating Non-Competes Could Reshape Tech

non-competes hurt employees by limiting their job mobility and sending them on “career detours” where they may have to accept lower compensation than appropriate for their experience level. More important, departing employees are often... View Details

Keywords: by Kristen Senz; Technology

13 Feb 2012
Research & Ideas

The Case Against Racial Colorblindness

The problem is that most of us naturally do notice each other's racial differences, regardless of our employer's policy. “Very early on kids get the message that they are not supposed to acknowledge that they notice people's race—often... View Details

Keywords: by Carmen Nobel

01 Mar 2023
What Do You Think?

How Much Does 'Deep Purpose' Matter to the Bottom Line?

mission is the starting point for its culture. The nature of a mission statement matters only if leaders and their employees believe in it and live it. In my research, too often I’ve found that leaders are content to check the box on... View Details

Keywords: by James Heskett

11 Apr 2022
Research & Ideas

A World of Difference: What Keeps Companies from Becoming More Inclusive

which means that you try to start a dialogue with the person to understand them instead of trying to guess their feelings. Frei: Or, in our language, “center” on them. Bulletin: Putting yourself in someone else’s shoes might be a natural... View Details

Keywords: by Jen McFarland Flint

27 Sep 2010
Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

we all experience some degree of this pressure in our own daily work lives, in this series of studies I examined what happens to team dynamics and performance when the pressure is significantly intensified. Ironically, Gardner found that... View Details

Keywords: by Sarah Jane Gilbert

30 May 2023
Research & Ideas

Can AI Predict Whether Shoppers Would Pick Crest or Colgate?

really likes wine,” Ngwe explains. Might GPT also consider shifts in the decision-making ability of a restaurant-goer who had consumed a few glasses of wine? Maybe. The black-box nature of AI makes it impossible to know exactly what... View Details

Keywords: by Kristen Senz

16 Oct 2017
Research & Ideas

The Most Successful Startups Have Hands-On Founders

investment of a founder’s time" Koning’s working paper, released in May, is titled Learning to Manage: A Field Experiment in the Indian Startup Ecosystem. The coauthors were Aaron Chatterji and Sharique Hasan, both of Duke... View Details

Keywords: by Dina Gerdeman

31 Aug 2021
Book

Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

lives, in part because they didn’t understand the nature of power, but many of them learned along the way,” says Battilana. "Having once been wary of power is no guarantee that you will be immune to abusing it." Brazilian doctor Vera... View Details

Keywords: by Jay Fitzgerald

10 May 2010
Research & Ideas

What Top Scholars Say About Leadership

But it wasn't always so. Vexing problems we experience in business and society may be due in part to the neglect of leadership studies in the academy for many years. "If we had to characterize the path of work on leadership, it has... View Details

Keywords: by Martha Lagace; Education

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