Publications

Competing in the Age of AI

Marco Iansiti and Karim R. Lakhani show how reinventing the firm around data, analytics, and AI removes traditional constraints on scale, scope, and learning that have restricted business growth for hundreds of years. From... View Details

10 Mar 2009
First Look

First Look: March 10, 2009

http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=808126 Microsoft's Search Harvard Business School Case 709-461 In 2008, executives at Microsoft must decide how to compete against Google in the market for... View Details

Keywords: Martha Lagace

Live from Klarman Hall - Alumni

President Bacow, and as "the defining challenge of our generation" by Microsoft CEO, Satya Nadella. How well our generation responds to this challenge will make a huge difference for the world that we experience in the coming decades—for... View Details

Article

What Managers Need to Know About Social Tools: Avoid the Common Pitfalls So That Your Organization Can Collaborate, Learn, and Innovate

By: Paul Leonardi and Tsedal Neeley

Workplaces have adopted internal social tools—think stand-alone technologies such as Slack, Yammer, and Chatter, or embedded applications such as Microsoft Teams and JIRA—at a staggering rate. In an ambitious study of 4,200 companies, conducted by the McKinsey Global... View Details

Keywords: Leadership; Social Tools; Social and Collaborative Networks; Knowledge Sharing; Performance Improvement; Management

16 May 2013
Working Paper Summaries

Marketplace or Reseller?

Keywords: by Andrei Hagiu & Julian Wright; Retail

October 14, 2019
Article

The Truth About Open Offices: There Are Reasons Why They Don't Produce the Desired Interactions

By: Ethan Bernstein and Ben Waber

It’s never been easier for workers to collaborate—or so it seems. Open, flexible, activity-based spaces are displacing cubicles, making people more visible. Messaging is displacing phone calls, making people more accessible. Enterprise social media such as Slack and... View Details

Keywords: Buildings and Facilities; Interpersonal Communication; Communication Technology; Design; Human Resources; Performance Productivity; Organizational Design

10 Jul 2007
Working Paper Summaries

Platform Envelopment

Keywords: by Thomas Eisenmann, Geoffrey Parker & Marshall Van Alstyne; Technology

02–03 Dec 2022
HBS Alumni Events

D^3 Catalyst: No Code Machine Learning and Artificial Intelligence

Do you want to delve into Machine Learning and Artificial Intelligence, but you feel overwhelmed and intimidated? Do you want to leverage the power of Machine Learning and Artificial Intelligence without writing any code? Do you want to leverage Machine Learning and... View Details

14 Jun 2007
Working Paper Summaries

Evolution Analysis of Large-Scale Software Systems Using Design Structure Matrices and Design Rule Theory

Keywords: by Matthew J. LaMantia, Yuanfang Cai, Alan D. MacCormack & John Rusnak; Video Game; Web Services

Hiring Organizations

Equity Partners, LLC Maximon Maya Chia MBTA McKinsey & Company MCR Hotels Medley Medtronic Meesho Megafire Action Mentmore Capital Partners Mercedes-AMG PETRONAS Formula One Team Meridiam Infrastructure MERIT Merit America Meritic Meta MeterNet MFS Investment... View Details

17 Oct 2023
HBS Case

With Subscription Fatigue Setting In, Companies Need to Think Hard About Fees

for consumer products, B2B deals are also taking off, including software-as-a-service (SaaS) contracts that allow client companies to avoid hefty upfront payments. For example, Microsoft has recently shifted gears to SaaS at both the... View Details

Keywords: by Jay Fitzgerald; Consumer Products; Information; Information Technology

Great American Business Leaders of the 20th Century - Leadership

1928–1956 Robert W. Galvin Motorola, 1956–1986 Frank E. Gannett Gannett Company, 1906–1957 Edward G. Gardner Soft Sheen Products, 1964–1985 Arthur G. Gaston Booker T. Washington Insurance, 1932–1987 William H. Gates III Microsoft... View Details

19 Sep 2023
HBS Case

How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money?

Microsoft also deserves a lot of credit for making a decision to work with OpenAI and getting access to leading technology that they can integrate both into their applications and as a way to sell cloud computing services. But what's... View Details

Keywords: by Ben Rand; Technology; Information Technology

January 2025
Case

North Forty: Managing Liquidity Through Change

By: Luis M. Viceira and Brad Towne

This case explores the interaction between spending and investment decisions at a family office, specifically the family office of Jeff and Tricia Raikes, with special emphasis on the management of spending, portfolio investments, and asset liquidity in the presence of... View Details

Keywords: Family Office; Forecasting and Prediction; Asset Management; Financial Liquidity; Financial Strategy; Investment Portfolio; Spending; Planning

Educators

Help - Alumni

address. The initial system, the Lifelong Email Forwarding Address (LEFA), was retired at the end of 2017 and replaced by Microsoft Office 365. The forwarding of email that previously happened inside the LEFA system is now handled by... View Details

Article

Product Quality and Entering Through Tying: Experimental Evidence

By: Hyunjin Kim and Michael Luca

Dominant platform businesses often develop products in adjacent markets to complement their core business. One common approach used to gain traction in these adjacent markets has been to pursue a tying strategy. For example, Microsoft pre-installed Internet Explorer... View Details

Keywords: Tying; Platform Strategy; Google; Product; Quality; Digital Platforms; Strategy; Market Entry and Exit

December 2024
Case

Enerjisa Üretim: The Digital Era of Electricity Generation

By: Prithwiraj Choudhury and Sadika El Hariri

Launched in 2017, Enerjisa Üretim was one of Türkiye’s largest private sector electricity companies. In its early days, the company faced some financial and operational troubles. When İhsan Erbil Bayçöl, the current CEO of Enerjisa Üretim, joined the business in 2018,... View Details

Keywords: Private Sector; Performance Improvement; Renewable Energy; Growth and Development Strategy; Business Units; Partners and Partnerships; Leadership; Energy Industry; Utilities Industry; Turkey

Educators