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  • All HBS Web  (885)
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    • News  (283)
    • Research  (423)
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Show Results For

  • All HBS Web  (885)
    • People  (4)
    • News  (283)
    • Research  (423)
    • Multimedia  (1)
  • Faculty Publications  (177)
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  • 26 May 2015
  • First Look

First Look: May 26

it into a standalone business, continue publishing in academic journals, license their content to an established medical vendor, or some combination of these? This case allows students to develop and evaluate approaches to disseminating... View Details
Keywords: Sean Silverthorne
  • 23 Feb 2004
  • Research & Ideas

How Corporate Responsibility is Changing in Asia

a permanent reality in corporate boardrooms—whether or not executives have a deep-seated passion for the social issues involved. Expectations are changing, agreed panelists. Oil corporations, for example, are well versed in the standard tradeoff of providing schools,... View Details
Keywords: by Julia Hanna
  • 14 Mar 2011
  • Research & Ideas

Keeping Credit Flowing to Consumers in Need

Americans borrow to live. Weekly paychecks cannot cover the predictable but sporadic need for increased spending-for instance, medication for a sick child or new brakes for an old car. The challenge is to avoid the temptation of... View Details
Keywords: by Sean Silverthorne; Financial Services; Financial Services; Financial Services
  • 30 Apr 2001
  • Research & Ideas

Entering the Age of Alliances

outfitter Timberland, begun in 1989 when City Year requested from Timberland fifty pairs of boots for its urban youth service corps, founded the previous year. The service corps program organizes youths from... View Details
Keywords: by James Austin
  • 23 Oct 2012
  • First Look

First Look: October 23

(forthcoming) Abstract Competition among firms yields many benefits but can also encourage firms to engage in corrupt or unethical activities. We argue that competition can lead organizations to provide services that customers demand but... View Details
Keywords: Sean Silverthorne
  • 07 Mar 2000
  • Research & Ideas

Putting Health Care Consumers in the Driver’s Seat

health-care service and medical technology providers can play in consumer-driven health-care reform. Wrapping up the conference, representatives from each of several breakout meetings summarized their take... View Details
Keywords: by Staff; Health
  • 03 Sep 2020
  • Op-Ed

Why American Health Care Needs Its Own SEC

Employers, insurers, taxpayers, and individual consumers pay widely varying prices for treatments, medical technology, and for digital information of fluctuating quality. One patient may receive a small charge for a treatment, while... View Details
Keywords: by Regina E. Herzlinger; Health
  • 17 Mar 2009
  • First Look

First Look: March 17, 2009

care services are internationally renowned for quality. In 2008, The Clinic is restructuring the organization into teams defined around patient needs, rather than traditional medical specialties.... View Details
Keywords: Martha Lagace
  • 15 Jun 2016
  • Research & Ideas

These VC Partners May Make Your Firm Less Innovative

of students, the researchers surmised it may dampen innovation among competitive companies. To test that hypothesis, McDonald, Pahnke, Hallen and Wang looked at close to 200 medical device startups that developed products for minimally... View Details
Keywords: by Michael Blanding; Financial Services; Financial Services
  • 23 Jun 2009
  • First Look

First Look: June 23

variety of applications and services that drive the popularity of software. The first principle focuses on enabling choice: firms should allow consumers and partners to have a real choice between complementary products and View Details
Keywords: Martha Lagace
  • 21 Apr 2014
  • Research & Ideas

Bio-Piracy: When Western Firms Usurp Eastern Medicine

art. By 2005, the Traditional Knowledge Digital Library (TKDL) spanned more than 34 million pages of Indian literature, including herbal formulations from the Unani, Yoga, Ayurveda, and Siddha medical systems. Texts that spanned centuries... View Details
Keywords: by Carmen Nobel; Legal Services; Legal Services
  • 25 Jul 2005
  • Research & Ideas

An Organization Your Customers Understand

customer but every entity that interacts with you in a significant manner."3 This claim is repeated in the book The Customer Is CEO, which defines a customer as "the recipient of any kind of product or service provided by an... View Details
Keywords: by Robert Simons
  • 09 Jan 2006
  • Research & Ideas

What Really Drives Your Strategy?

devices today is cost control. It turns out that the last thing the surgeon in the OR thinks about is how, on a total cost basis, to deliver a service in a lower cost way. Gilbert: Especially if it doesn't include the doctor. Bower: So a... View Details
Keywords: by Martha Lagace
  • 12 Dec 2017
  • First Look

New Research and Ideas, December 12, 2017

not born but made. In a book dense with epiphanies, the most galvanizing one may be that the power to lead courageously resides in each of us. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53588 forthcoming Journal of View Details
Keywords: Sean Silverthorne
  • 19 Sep 2017
  • First Look

First Look at New Research and Ideas, September 19

state initiative from above, civil society mobilized from below, using the judiciary to hold the state legally responsible for policy implementation. Reforms exposed acute gaps in service delivery, propelling new civic demands for state... View Details
Keywords: Sean Silverthorne
  • 11 Oct 2016
  • First Look

October 11, 2016

service requests to their city government. Users who viewed photos of city workers responding to their service requests were more likely to continue using the app over the ensuing 13 months, demonstrating... View Details
Keywords: Sean Silverthorne
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

Practices of Trade: Jurisdictional Disputes in the U.S. Commerce in Cadavers Author:Michel Anteby Publication:Administrative Science Quarterly 55, no. 4 (2010) Abstract This study examines the U.S. commerce in human cadavers for medical... View Details
Keywords: Sean Silverthorne
  • 14 Mar 2017
  • First Look

First Look at New Research, March 14

in Somerville, Massachusetts, Formlabs manufactures 3D printers used to print everything from prototypes and models to jewelry, dental, and sculpture molds. As Formlabs prepares to ship its latest model, the Form 2, Head of Customer Development and View Details
Keywords: Sean Silverthorne
  • 06 Aug 2014
  • Research & Ideas

Climbing Down from the Ivory Tower

elective course, Managing Global Health: Applying Behavioral Economics to Create Impact, which she teaches to second-year MBA students at HBS and select students from Harvard Medical School and the Kennedy School of Government. The User's... View Details
Keywords: by Carmen Nobel; Education; Health
  • 06 Nov 2000
  • What Do You Think?

Succession at GE: What’s Next?

Summing Up It was announced today (November 27) that Jeffrey Immelt, 44-year-old president and CEO of GE Medical Systems, will succeed Jack Welch as CEO of GE. A CNN online news flash stated that he is "a natural leader,"... View Details
Keywords: by James Heskett
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