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Show Results For
- All HBS Web
(889)
- People (4)
- News (285)
- Research (424)
- Multimedia (1)
- Faculty Publications (180)
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- April 2009 (Revised May 2010)
- Case
Partners In Health: HIV Care in Rwanda
By: Michael E. Porter, Scott S. Lee, Joseph Rhatigan and Jim Yong Kim
In 2005, Partners in Health (PIH) was invited by the Rwandan Ministry of Health to assume responsibility for the management of public health care in two rural districts in Eastern Rwanda and create an HIV treatment program at these sites. PIH successfully implemented a... View Details
Keywords: Developing Countries and Economies; Health Care and Treatment; Health Testing and Trials; Medical Specialties; Service Delivery; Nonprofit Organizations; Expansion; Health Industry; Rwanda
Porter, Michael E., Scott S. Lee, Joseph Rhatigan, and Jim Yong Kim. "Partners In Health: HIV Care in Rwanda." Harvard Business School Case 709-474, April 2009. (Revised May 2010.)
- 01 Apr 2015
- Research & Ideas
The Slow, Steady Battle to Fix Cancer Care
After a cancer patient's first 30 days in the American medical system, the bills start stacking up—right next to the pile of paperwork explaining benefits. "It's very hard for patients to match these things up," says Dr. Thomas... View Details
- 23 Apr 2013
- First Look
First Look: April 23
MIT Sloan Management Review Experiments in Open Innovation at Harvard Medical School By: Guinan, Eva C., Kevin J. Boudreau, and Karim R. Lakhani Abstract—Harvard Medical School seems an unlikely organization... View Details
Keywords: Sean Silverthorne
- 03 Nov 2015
- First Look
November 3, 2015
November 2015 Quarterly Journal of Economics Behavioral Hazard in Health Insurance By: Baicker, Katherine, Sendhil Mullainathan, and Joshua Schwartzstein Abstract—A fundamental implication of standard moral hazard models is overuse of low-value View Details
Keywords: Sean Silverthorne
- 21 Nov 2006
- First Look
First Look: November 21, 2006
operating system for dealing with elective (largely surgical) patients. By opening an emergency room, however, the institution is now called upon to care for complex and highly variable medical patients. Asks if the previous operating... View Details
Keywords: Sean Silverthorne
- August 2022 (Revised January 2025)
- Case
NOW PT (A): Should We Invest?
By: George A Riedel, Amy Klopfenstein and Mel Martin
In fall 2021, a team of students from the HBS Impact Investing Fund considered Neurologic Optimal Wellness Physical Therapy (NOW PT) for a potential investment. Dr. Banks, the founder of NOW PT, drove to visit patients. She sought an investment from the fund to open a... View Details
Keywords: Entrepreneurship; Social Entrepreneurship; Finance; Investment; Health; Health Care and Treatment; Medical Specialties; Buildings and Facilities; Financial Services Industry; Financial Services Industry; North and Central America; United States; Massachusetts
Riedel, George A., Amy Klopfenstein, and Mel Martin. "NOW PT (A): Should We Invest?" Harvard Business School Case 323-009, August 2022. (Revised January 2025.)
- 25 Apr 2005
- Research & Ideas
New Learning at American Home Products
accounted for 13 percent. In the early 1980s American Home Products decided to enlarge its higher-value-added healthcare business by attaching medical equipment to its portfolio and by divesting itself of the lower-margin non-healthcare... View Details
- 17 Sep 2013
- First Look
First Look: September 17
Medication Administration By: Tucker, Anita L. Abstract—Operational failures persist in hospitals, in part because employees work around them rather than attempt to prevent recurrence. Drawing on a process improvement tool-the Andon... View Details
Keywords: Sean Silverthorne
- 19 May 2011
- Research & Ideas
Empathy: The Brand Equity of Retail
said. “One of the challenges we face in retail service operations is that the customer is part of the operating process” Raman also talked about empathy in dealing with difficult customers who hurt business by disturbing other customers... View Details
- 19 Oct 2010
- First Look
First Look: October 19, 2010
Diversity in Experience and Team Familiarity on Team Performance Authors:Robert S. Huckman and Bradley R. Staats Publication:Manufacturing and Service Operations Management (forthcoming) Abstract In this paper, we consider how the... View Details
Keywords: Sean Silverthorne
- 24 Oct 2006
- First Look
First Look: October 24, 2006
paper, we examine the impact of the AIDS epidemic on African nations through 2002 using the male circumcision rate to identify plausibly exogenous variation in HIV prevalence. Medical researchers have found significant evidence that male... View Details
Keywords: Sean Silverthorne
- 16 Feb 2016
- First Look
February 16, 2016
Marketing Studies Build It, Buy It, or Both? Rethinking the Sourcing of Advertising Services By: Silk, Alvin J., and Marta M. Stiglin Abstract—This paper provides an update on the current state of in-house agencies. Whereas traditional... View Details
Keywords: Sean Silverthorne
- 12 Jan 2016
- First Look
January 12, 2016
medical devices after they are approved by the appropriate regulatory authorities. Historically, such surveillance was based on voluntary reports by medical practitioners, but with the widespread adoption of... View Details
Keywords: Carmen Nobel
- 12 Sep 2006
- First Look
First Look: September 12, 2006
a not-for-profit research center at the Harvard Medical School (HMS). The center was started in late 2000 with a gift of $37.5 million from an anonymous donor. Its mandate was to conduct research that could lead to actual treatments for... View Details
Keywords: Sean Silverthorne
- 26 May 2015
- First Look
First Look: May 26
it into a standalone business, continue publishing in academic journals, license their content to an established medical vendor, or some combination of these? This case allows students to develop and evaluate approaches to disseminating... View Details
Keywords: Sean Silverthorne
- 04 Jun 2013
- First Look
First Look: June 4
predicted by the theory. Publisher's link: http://www.people.hbs.edu/mrhodeskropf/VCRiskReturn59.pdf 2006 Harvard Business Review Health Care's Service Fanatics: How the Cleveland Clinic Leaped to the Top of the Patient-satisfaction... View Details
Keywords: Sean Silverthorne
- 13 Dec 2006
- Research & Ideas
Improving Public Health for the Poor
low cost or a business providing goods or services that end or reduce respiratory ailments. Bringing together public healthcare and market forces "could have huge impact," says Chu. That feeling was underscored by Chu's own... View Details
- 10 Jan 2005
- Research & Ideas
Motivation and the Cross-Sector Alliance
procurement policies. General Médica, a vendor of high-complexity medical equipment, knew that their products were competitive, but it was also aware that they could not compete on price. A demanding market would reward General Médica,... View Details
- 11 Nov 2013
- Research & Ideas
A Smarter Way to Reduce Customer Defections
111.3 million subscribers, could see a profit increase of at least $28 million from a single retention campaign if it applied their approach. Gupta says the method could be applied in nonprofit areas to predict, for example, patient compliance to a View Details
- 07 Mar 2000
- Research & Ideas
Putting Health Care Consumers in the Driver’s Seat
health-care service and medical technology providers can play in consumer-driven health-care reform. Wrapping up the conference, representatives from each of several breakout meetings summarized their take... View Details