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- All HBS Web
(946)
- News (153)
- Research (675)
- Events (2)
- Multimedia (2)
- Faculty Publications (166)
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- 25 May 2011
- HBS Case
QuikTrip’s Investment in Retail Employees Pays Off
leave vacant positions unfilled for immediate, measurable savings. That's the retail way. Moreover, the costs of understaffing aren't easily quantifiable; who can say how many customers are lost to long lines or stock-outs? “You can... View Details
- 10 Jan 2022
- Research & Ideas
How to Get Companies to Make Investments That Benefit Everyone
incentives that encourage them to give back, as skepticism about corporate America remains high and the world faces widespread global challenges brought on by COVID-19 and climate change. “In economics we talk more about how to deter the negatives,” says Nagle, who... View Details
Keywords: by Lane Lambert
- 25 Apr 2017
- First Look
First Look at New Research, April 25
Consistency By: Barak-Corren, Netta, Chia-Jung Tsay, Fiery Cushman, and Max Bazerman Abstract—We study how people reconcile conflicting moral intuitions by juxtaposing two versions of classic moral problems: the trolley problem and the... View Details
Keywords: Sean Silverthorne
- 28 Apr 2003
- Research & Ideas
Supply Chain Risk: Deal With It
capacity, shelf life, and customer demand. Such risks aren't new. In fact, "the underpinnings of problems today started two decades ago," says Craig Holmes, director of business continuity planning for Aon Risk Consultants,... View Details
Keywords: by David Stauffer
- 01 May 2017
- Research & Ideas
Bad At Your Job? Maybe It's the Job’s Fault
Source: Geber86 When a worker struggles to meet the demands of a particular position, the problem may not be with the employee—maybe it’s the job’s design that is wrong. A poorly designed job can work against even the most dedicated... View Details
Keywords: by Dina Gerdeman
- 05 Jul 2016
- First Look
July 5, 2016
conservation problem as a behavior change problem, understand behavioral mechanisms and identify appropriate approaches for behavior change (awareness, incentives, nudges), and evaluate and adapt approaches based on new behavioral... View Details
Keywords: Sean Silverthorne
- 25 Jan 2010
- Research & Ideas
A Macroeconomic View of the Current Economy
macroeconomics: output, money, and expectations. Can you talk generally why these are important to understand? A: When you think about these three things, output should be in big letters, and the other ones in smaller letters. Output is really the center of... View Details
Keywords: by Sean Silverthorne
- 11 Aug 2003
- Research & Ideas
Why Budgeting Kills Your Company
based on "industry best-in-class performance measures or direct competitors," Hope and Fraser write; and give teams "an extended period of time to reach them"—two to three years. Atlanta-based eye-care company CIBA... View Details
Keywords: by Loren Gary
- 23 Jun 2022
- Research & Ideas
All Those Zoom Meetings May Boost Connection and Curb Loneliness
Americans are lonelier than ever—a problem the COVID-19 pandemic may have exacerbated. Could interactions on platforms like Zoom and Twitch come close to replicating the real-life contact people crave? New research suggests that’s more... View Details
Keywords: by Michael Blanding
- 24 Jun 2002
- Research & Ideas
Four Keys of Enduring Success: How High Achievers Win
If you really like something you keep doing it, sometimes after it's no longer appropriate to do it.— Howard Stevenson "The only problem is, when you look at those characteristics, passion is often addictive," said Stevenson.... View Details
Keywords: by Martha Lagace
- 29 May 2018
- First Look
New Research and Ideas, May 29, 2018
more sensitive to losses than gains in terms of economic growth? We find that measures of subjective well-being are more than twice as sensitive to negative as compared to positive economic growth. We use Gallup World Poll data from over... View Details
Keywords: Dina Gerdeman
- 04 Jun 2012
- Research & Ideas
The Business of Life
of our lives, we just deprive ourselves of a very important input." Christensen explores the synergies between economic logic and personal conviction in his new book, How Will You Measure Your Life? Coauthored with James Allworth (HBS MBA... View Details
Keywords: by Carmen Nobel
- 21 May 2012
- Research & Ideas
OSHA Inspections: Protecting Employees or Killing Jobs?
inspectors find safety problems is not surprising," says Michael W. Toffel, an associate professor and the Marvin Bower Fellow at Harvard Business School. At the same time, when problems are resolved,... View Details
Keywords: by Michael Blanding
- 20 Oct 2010
- Op-Ed
Export Competitiveness: Reversing the Logic
export-led growth strategies are providing the right answer. This note outlines a number of these concerns, ranging from the practical to the conceptual. It argues that an underlying problem has been the misguided interpretation of export... View Details
Keywords: by Christian Ketels
- 06 Jan 2016
- What Do You Think?
Why Do Leaders Get Their Timing Wrong?
culture change came too late. At Zappos, some believe that the change came too early or was even unnecessary. The two cases illustrate challenges that leaders face in getting the timing of their decisions right. How could the problem of... View Details
- 02 Mar 2009
- Research & Ideas
When Goal Setting Goes Bad
governments create dysfunctional systems that can be predicted to lead to bad behaviors, I see the problem starting with the dysfunctional system. And I see the creating of optimal systems as a key leadership function. Q: Specifically,... View Details
Keywords: by Sean Silverthorne
- 24 Feb 2022
- Op-Ed
Want to Prevent the Next Hospital Bed Crisis? Enlist the SEC
During the initial phases of the COVID-19 pandemic, many US hospitals could not provide enough beds to meet demand. Solving the problem of inadequate capacity is of utmost importance in the “new normal,” which requires recognizing the... View Details
- 01 Oct 2014
- What Do You Think?
Is Too Much Focus a Problem?
people to do senior managers all want innovation and risk taking in principle, but they don't have ways of measuring and evaluating it in the short term. So focus generally wins in larger, well-established organizations " What to do... View Details
Keywords: by James Heskett
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
handwashing. Motivated by scholarship that suggests handwashing is habitual, we design, implement, and analyze a randomized field experiment aimed to test the main predictions of the rational addiction model. To reliably measure... View Details
Keywords: by Sean Silverthorne
- 07 Jun 2004
- Research & Ideas
What Drives Supply Chain Behavior?
supply chain problem space to include, among other things, the assignment of roles and decision rights among the coordinating partners, the selection of partners, the design of incentives, and the design of processes to monitor... View Details
Keywords: by Sarah Jane Johnston