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- All HBS Web
(954)
- News (156)
- Research (675)
- Events (2)
- Multimedia (2)
- Faculty Publications (165)
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- 13 May 2022
- Research & Ideas
Company Reviews on Glassdoor: Petty Complaints or Signs of Potential Misconduct?
accountable. “But what you start to realize is that the problems that have been uncovered have been going on for a very long time,” says Dennis Campbell, a professor of business administration at Harvard Business School. Far from being... View Details
- 22 Nov 2011
- First Look
First Look: November 22
social capital theory and techniques developed in social network analysis to measure a director's connectedness and investigate whether this connectedness is associated with their compensation level and their firm's overall performance.... View Details
Keywords: Sean Silverthorne
- 28 Aug 2012
- First Look
First Look: August 28
coordination as measured by the value of integrated production is negatively correlated with delegation. Surprisingly, absolute size of the firm is negatively related to delegation. The overall pattern of results highlights the need for a... View Details
Keywords: Sean Silverthorne
- 02 Mar 2009
- Research & Ideas
When Goal Setting Goes Bad
governments create dysfunctional systems that can be predicted to lead to bad behaviors, I see the problem starting with the dysfunctional system. And I see the creating of optimal systems as a key leadership function. Q: Specifically,... View Details
Keywords: by Sean Silverthorne
- 11 Aug 2008
- Research & Ideas
Strategy Execution and the Balanced Scorecard
integrates them in a powerful way. Kaplan and Norton introduced the Balanced Scorecard, a performance measurement system, in 1992. The Execution Premium is their fifth book as coauthors. Kaplan recently explained the ideas behind The... View Details
Keywords: by Martha Lagace
- 01 Oct 2014
- What Do You Think?
Is Too Much Focus a Problem?
people to do senior managers all want innovation and risk taking in principle, but they don't have ways of measuring and evaluating it in the short term. So focus generally wins in larger, well-established organizations " What to do... View Details
Keywords: by James Heskett
- 01 Apr 2013
- Research & Ideas
First Minutes are Critical in New-Employee Orientation
presented us with the problem of figuring out whether there was anything we could do to reduce turnover," Gino says. "We thought it was the perfect environment to test whether we could make a difference just by changing something minor in... View Details
- 16 May 2000
- Research & Ideas
Getting the Message: How the Internet is Changing Advertising
industry's biggest challenges: targeting customers who are likely to be interested in what is being sold and measuring the effectiveness of an ad campaign. Improved technology promises to solve the age-old View Details
Keywords: by Susan Young
- 30 Apr 2020
- Book
Fighting Climate Change Requires a New Capitalism
Rebecca Henderson spent her young adult years living two lives. At work, she preached the risks of resisting change to MBA students at the Massachusetts Institute of Technology, drawing on lessons she learned while watching factories close as a management consultant.... View Details
- 07 Jun 2004
- Research & Ideas
What Drives Supply Chain Behavior?
supply chain problem space to include, among other things, the assignment of roles and decision rights among the coordinating partners, the selection of partners, the design of incentives, and the design of processes to monitor... View Details
Keywords: by Sarah Jane Johnston
- 08 Mar 2022
- Research & Ideas
Representation Matters: Building Case Studies That Empower Women Leaders
domains. Studies have found that viewing photos of famous female leaders or reading about women in their intended career field empowered women to: Give longer, better speeches that are equal in length to those of male peers. Eliminate gender gaps in performance on math... View Details
Keywords: by Colleen Ammerman and Boris Groysberg
- 05 Jul 2016
- First Look
July 5, 2016
conservation problem as a behavior change problem, understand behavioral mechanisms and identify appropriate approaches for behavior change (awareness, incentives, nudges), and evaluate and adapt approaches based on new behavioral... View Details
Keywords: Sean Silverthorne
- 15 Jul 2019
- Book
Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence
mean? Desai: People think finance and accounting are fundamentally the same when, in fact, much of the finance approach is a reaction against accounting. If you take the information problem as central, then View Details
Keywords: by Dina Gerdeman
- 22 Mar 2013
- Research & Ideas
Pulling Campbell’s Out of the Soup
were able to create a very powerful culture." Conant established two performance metrics to measure progress, one based on economic value, measured by shareholder returns compared to competitor... View Details
- 31 Aug 2020
- What Do You Think?
Why Don’t More Organizations Understand the Power of Diversity and Inclusion?
(iStock) iStock SUMMING UP Does Diversity Really Enhance Performance? As I’ve pointed out in the past, a tenet of the MBA classroom is that if a case problem splits the class, it will produce a good discussion. This appears to have been... View Details
Keywords: by James Heskett
- 10 Jan 2022
- Research & Ideas
How to Get Companies to Make Investments That Benefit Everyone
incentives that encourage them to give back, as skepticism about corporate America remains high and the world faces widespread global challenges brought on by COVID-19 and climate change. “In economics we talk more about how to deter the negatives,” says Nagle, who... View Details
Keywords: by Lane Lambert
- 04 Jan 2022
- What Do You Think?
Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?
cause or not. Each situation is different. It may depend on the nature of the CEO’s shortcomings and the terms of their contract. Was the problem merely poor company performance (rarely regarded as “cause”), poor judgment (a borderline... View Details
Keywords: by James Heskett
- 06 Jan 2020
- Research & Ideas
Motivate Your High Performers to Share Their Knowledge
“People might be intimidated to approach the sales superstar and reveal that they are having problems because of self-image issues,” Stanton says. “And the best salespeople may want to hold on to their information because it gives them... View Details
Keywords: by Michael Blanding
- 02 Aug 2017
- What Do You Think?
Summing Up: Why Can’t Organizations Engage Their Employees?
anything less than excellence; treat everyone with respect; provide training and role models; and reinforce the right behaviors and hold people accountable for the wrong behaviors. David Wittenberg offered advice on measurement: “It’s better to View Details
Keywords: by James Heskett
- 25 Jan 2010
- Research & Ideas
A Macroeconomic View of the Current Economy
macroeconomics: output, money, and expectations. Can you talk generally why these are important to understand? A: When you think about these three things, output should be in big letters, and the other ones in smaller letters. Output is really the center of... View Details
Keywords: by Sean Silverthorne