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  • December 1982 (Revised June 1985)
  • Background Note

Note on Management Control Systems, Part V: Measurement of Performance

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Dearden, John. "Note on Management Control Systems, Part V: Measurement of Performance." Harvard Business School Background Note 183-130, December 1982. (Revised June 1985.)
  • 2001
  • Working Paper

Measuring the 'Ideas' Production Function: Evidence from International Patent Output

By: Michael E. Porter and Scott Stern
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Porter, Michael E., and Scott Stern. "Measuring the 'Ideas' Production Function: Evidence from International Patent Output." Harvard Business School Working Paper, No. 00-073, May 2001.
  • 01 Oct 2009
  • News

Outcome Measurement Language in March 2010 U.S. Health Care Legislation

  • 12 Nov 2013
  • News

Innovation Can't be Measured in Dollars: Harvard Prof Stefan Thomke

  • 14 Sep 2021
  • News

Governor Stops Short of Measures to Address COVID-19′s Rampant Spread

  • July 2024
  • Article

Mass General Brigham’s Patient-Reported Outcomes Measurement System: A Decade of Learnings

By: Jason B. Liu, Robert S. Kaplan, David W. Bates, Mario O. Edelen, Rachel C. Sisodia and Andrea L. Pusic
This article describes the strategies that leaders at the Mass General Brigham (MGB) health system have used in launching a standardized patient-reported outcome measure (PROM) collection program in 2012, a major step in the value-based transformation of health care.... View Details
Keywords: Patient-reported Outcomes; Value Based Health Care; Health Care and Treatment; Transformation; Outcome or Result; Organizational Change and Adaptation; Performance Improvement; Health Industry
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Liu, Jason B., Robert S. Kaplan, David W. Bates, Mario O. Edelen, Rachel C. Sisodia, and Andrea L. Pusic. "Mass General Brigham’s Patient-Reported Outcomes Measurement System: A Decade of Learnings." NEJM Catalyst Innovations in Care Delivery 5, no. 7 (July 2024).
  • 2025
  • Working Paper

Evaluations Amid Measurement Error: Determining the Optimal Timing for Workplace Interventions

By: Matthew DosSantos DiSorbo, Iavor I. Bojinov and Fiammetta Menchetti
Researchers have embraced factorial experiments to simultaneously evaluate multiple treatments, each with different levels. Typically, in large-scale factorial experiments, the primary objective is identifying the treatment with the largest causal effect, especially... View Details
Keywords: Factorial Designs; Fisher Randomizations; Rank Estimators; Employer Interventions; Causal Inference; Mathematical Methods; Performance Improvement
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DosSantos DiSorbo, Matthew, Iavor I. Bojinov, and Fiammetta Menchetti. "Evaluations Amid Measurement Error: Determining the Optimal Timing for Workplace Interventions." Harvard Business School Working Paper, No. 24-075, June 2024. (Revised May 2025.)
  • 30 Jan 2019
  • What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

criteria, who will measure up to these two? What do you think? References: Roger Hallowell, Dual Competitive Advantage in Labor-Dependent Services, Thesis (D.B.A.), Harvard University, Graduate School of Business Administration, 1997.... View Details
Keywords: by James Heskett; Air Transportation; Financial Services
  • Web

Value Measurement for Health Care - Institute For Strategy And Competitiveness

HBS ISC Health Care Health Care Value-Based Health Care Health Care Courses Fast Facts Health Care Courses Health Care Courses Executive Education Courses Health Care Curriculum Residents & Fellows Course Strategy for Health Care Delivery VBHCD Intensive Seminars Value... View Details
  • Web

Measure Outcomes & Cost for Every Patient - Institute For Strategy And Competitiveness

Measure Outcomes & Cost for Every Patient Aligning Reimbursement with Value Systems Integration Geography of Care Information Technology Measure Outcomes & Cost ... Measure... View Details
  • 10 Mar 2015
  • News

Cost of care for a common prostate condition measured for the first time

  • May 1997
  • Teaching Note

Measuring the Financial Performance of Nonprofit Organizations: Solutions Manual

By: Regina E. Herzlinger
Teaching Note for (1-197-111). View Details
Keywords: Nonprofit Organizations; Finance; Performance Evaluation
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Herzlinger, Regina E. "Measuring the Financial Performance of Nonprofit Organizations: Solutions Manual." Harvard Business School Teaching Note 197-112, May 1997.
  • May 1984 (Revised May 1985)
  • Supplement

CIBA-GEIGY (A4): Measurement of Economic Performance of Group Companies

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Merchant, Kenneth A. "CIBA-GEIGY (A4): Measurement of Economic Performance of Group Companies." Harvard Business School Supplement 184-189, May 1984. (Revised May 1985.)
  • 24 Jun 2021
  • News

How to Measure the Value of Virtual Health Care

  • 2023
  • White Paper

The 2023 American Opportunity Index: Measuring Who Moves Ahead

By: Matthew Sigelman, Joseph B. Fuller, Nik Dawson, Alex Martin and Gad Levanon
Keywords: Equality and Inequality; Personal Development and Career; Employment; Compensation and Benefits; United States
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Sigelman, Matthew, Joseph B. Fuller, Nik Dawson, Alex Martin, and Gad Levanon. "The 2023 American Opportunity Index: Measuring Who Moves Ahead." White Paper, Burning Glass Institute, November 2023. (A joint project with Harvard Business School Project on Managing the Future of Work and Schultz Family Foundation.)
  • 2005
  • Report

Measuring Innovation: Evaluation in the Field of Social Entrepreneurship

By: Mark R. Kramer
Social Entrepreneurship has brought a new vision to the field of philanthropy and, with it, a different perspective on evaluation. In fact, many familiar approaches to evaluation in philanthropy miss the key criteria that funders consider essential to success within the... View Details
Keywords: Social Entrepreneurship; Philanthropy and Charitable Giving; Performance Evaluation
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Kramer, Mark R. "Measuring Innovation: Evaluation in the Field of Social Entrepreneurship." Report, April 2005.
  • June 2002
  • Teaching Note

Customer Value Measurement at Nortel Networks-Optical Networks Division, TN

By: Das Narayandas
Teaching Note for (9-501-050). View Details
Keywords: Telecommunications Industry
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Narayandas, Das. "Customer Value Measurement at Nortel Networks-Optical Networks Division, TN." Harvard Business School Teaching Note 502-069, June 2002.
  • 02 Nov 2016
  • News

Small Measures Can Liberate Employees to Contribute Their Best

  • September 2012
  • Article

The Relationship Between Economic Preferences and Psychological Personality Measures

By: Anke Becker, Thomas Deckers, Thomas Dohmen, Armin Falk and Fabian Kosse
Although both economists and psychologists seek to identify determinants of heterogeneity in behavior, they use different concepts to capture them. In this review, we first analyze the extent to which economic preferences and psychological concepts of personality, such... View Details
Keywords: Risk Preference; Time Preference; Social Preferences; Locus Of Control; Big Five; Economics; Behavior; Personal Characteristics
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Becker, Anke, Thomas Deckers, Thomas Dohmen, Armin Falk, and Fabian Kosse. "The Relationship Between Economic Preferences and Psychological Personality Measures." Annual Review of Economics 4 (September 2012): 453–478.
  • September 2013
  • Supplement

John G. Meara, Boston Children's Hospital, Measuring Costs, TDABC

By: Robert S. Kaplan
Keywords: Health Care; Time-Driven Activity-Based Costing; Costing; Hospitals; Activity Based Costing and Management
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Kaplan, Robert S. "John G. Meara, Boston Children's Hospital, Measuring Costs, TDABC." Harvard Business School Video Supplement 114-702, September 2013.
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