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  • All HBS Web  (2,766)
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    • News  (648)
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  • 01 Nov 2017
  • What Do You Think?

What Are the Real Lessons of the Wells Fargo Case?

has “serious questions regarding the oversight responsibilities within all levels of management, especially the Board of Directors!” Arie Goldshlager labels this “a classic case View Details
Keywords: by James Heskett; Banking
  • 05 May 2003
  • Research & Ideas

How Bank of America Turned Branches into Service-Development Laboratories

particular focus on enhancing the reliability of the tests' results and the accuracy of their measurement. As Milton Jones, one of the bank's group presidents, constantly... View Details
Keywords: by Stefan Thomke; Banking; Financial Services
  • 04 Jun 2018
  • Research & Ideas

Think of it as Professors in Cars Having Coffee

I’ve heard many ideas for reducing gun violence in the United States, but this was a new one on me. Mihir Desai, a finance professor at Harvard Business School, noted in a recent podcast that stock prices of... View Details
Keywords: by Sean Silverthorne; Education; Entertainment & Recreation
  • 03 Apr 2006
  • Research & Ideas

The Competitive Advantage of Global Finance

As waves of globalization wash across the business world, tremendous new opportunities for financing and investment present themselves to savvy enterprises. In a new casebook, HBS professor Mihir A. Desai... View Details
Keywords: by Sean Silverthorne; Financial Services
  • 19 May 2011
  • Research & Ideas

Empathy: The Brand Equity of Retail

Harvard Business School, professor Ananth Raman discussed the importance of empathy in customer-facing business. "As we're talking about things like retail efficiency and profitability, this is a topic that... View Details
Keywords: by Carmen Nobel; Health
  • 2015
  • Working Paper

The U.S. Experiment with Fair Trade Laws: State Police Powers, Federal Antitrust, and the Politics of 'Fairness,' 1890-1938

By: Laura Phillips Sawyer
Prior to the Great Depression and President Franklin Roosevelt's New Deal programs, considerable pressure for antitrust revision came from trade associations of independent proprietors. A perhaps unlikely leader, Edna Gleason, organized California's retail pharmacists... View Details
Keywords: Competition; Fairness; Laws and Statutes; Supply and Industry; Business and Government Relations
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Phillips Sawyer, Laura. "The U.S. Experiment with Fair Trade Laws: State Police Powers, Federal Antitrust, and the Politics of 'Fairness,' 1890-1938." Harvard Business School Working Paper, No. 16-060, November 2015.
  • October 2010 (Revised May 2012)
  • Background Note

Reverse Engineering, Learning, and Innovation

By: Willy C. Shih
This background reading looks at reverse engineering in the context of piracy and knock-offs in emerging markets like China. It first considers legal aspects of reverse engineering in strong property rights regimes like the United States as a way of unpacking the legal... View Details
Keywords: Crime and Corruption; Learning; Engineering; Innovation and Invention; Intellectual Property; Knowledge Use and Leverage; Emerging Markets; China; United States
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Shih, Willy C. "Reverse Engineering, Learning, and Innovation." Harvard Business School Background Note 611-039, October 2010. (Revised May 2012.)
  • 30 Sep 2002
  • Research & Ideas

Use the Psychology of Pricing To Keep Customers Returning

Buyers are more apt to use a product right after they purchase it, a fact you need to ponder as you consider how to keep customers coming back for more. In this e-mail interview with HBS Working Knowledge's Manda Mahoney, Harvard Business... View Details
Keywords: by Manda Mahoney
  • 12 Dec 2005
  • Research & Ideas

Using the Law to Strategic Advantage

advantage of executive education opportunities to increase their business acumen. Q: How can managers ensure that legal strategy aligns with corporate strategy? A: Framing is... View Details
Keywords: by Sean Silverthorne; Legal Services
  • 12 Jul 2004
  • Research & Ideas

Michael Porter’s Prescription For the High Cost of Health Care

billions of dollars of administrative and legal costs from the system. National List of Minimum Coverage. The current system View Details
Keywords: by Michael E. Porter; Health
  • January 2009
  • Supplement

The Tip of the Iceberg: JP Morgan Chase and Bear Stearns (B1)

By: Clayton S. Rose, Daniel Baird Bergstresser and David Lane
Bear Stearns & Co burned through nearly all of its $18 billion in cash reserves during the week of March 10, 2008, and an unprecedented provision of liquidity support from the Federal Reserve on Friday March 13 was insufficient to reverse the decline in Bear's... View Details
Keywords: Economic Slowdown and Stagnation; Capital; Financial Liquidity; Banks and Banking; Governance; Crisis Management; Failure; Business and Stakeholder Relations; Balance and Stability; Valuation; New York (state, US)
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Rose, Clayton S., Daniel Baird Bergstresser, and David Lane. "The Tip of the Iceberg: JP Morgan Chase and Bear Stearns (B1)." Harvard Business School Supplement 309-070, January 2009.
  • 23 Jul 2024
  • In Practice

The New Rules of Trade with China: Navigating Tariffs, Turmoil, and Opportunities

upending longstanding principles of free trade established when China joined the World Trade Organization in 2001. Today, multinational firms must adapt, both in terms of trade and doing View Details
Keywords: by Rachel Layne; Manufacturing; Retail; Fashion; Industrial Products; Consumer Products; Steel; Transportation; Telecommunications
  • 05 Jul 2006
  • Working Paper Summaries

What’s Law Got to Do with It: A Systems Approach to Management

Keywords: by Constance E. Bagley; Legal Services
  • 22 Feb 2011
  • Research & Ideas

The Most Important Management Trends of the (Still Young) Twenty-First Century

survivors, the future of e-commerce and other info tech industries seemed perilous. BusinessWeek.com recently ranked Amazon #6 in its annual list of most innovative companies; four View Details
Keywords: by Sean Silverthorne
  • 28 Jul 2014
  • Research & Ideas

Eyes Shut: The Consequences of Not Noticing

Editor's note: Behavioral economist Max H. Bazerman decided to pursue the subject of noticing after realizing that he wasn't very good at it himself. "The truth is that I was truly terrible at noticing," says Bazerman, the Jesse... View Details
Keywords: by Max H. Bazerman; Retail
  • 09 Feb 2018
  • Research & Ideas

Big Hits: The Best of the 2018 Super Bowl Ads

The Super Bowl isn’t just a mainstage for football’s two best teams. With over 100 million viewers tuned in, and 30-second spots going for more than $5 million, the big game also represents one of the highest stakes advertising events... View Details
Keywords: Re: Multiple Faculty; Telecommunications
  • January 2025
  • Case

Redwood & Strong: The Value of a Consulting Engagement

By: David G. Fubini and Patrick Sanguineti
The board of Redwood & Strong LLP (R&S), the American branch of a large global law firm, is meeting to review the findings of a recent strategic initiative designed to identify potential merger candidates. The request for the engagement originated from Daniel Crawford,... View Details
Keywords: Client Service; Professional Service Firm; Professional Services; Consulting; Mergers and Acquisitions; Governing and Advisory Boards; Reports; Strategic Planning; Value; Legal Services Industry; Legal Services Industry; United States
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Fubini, David G., and Patrick Sanguineti. "Redwood & Strong: The Value of a Consulting Engagement." Harvard Business School Case 425-070, January 2025.
  • 15 Nov 2012
  • Research & Ideas

Funding the Design of Livable Cities

Editor's note: This article originally appeared on Harvard University's Real Estate Academic Initiative website. If Harvard Business School and the Graduate School of Design seem miles apart both literally... View Details
Keywords: by Lisa Chase; Construction; Real Estate; Energy; Utilities
  • 09 Jun 2003
  • Research & Ideas

Around the World of Entrepreneurial Ventures

What do pizza delivery, unarmed guards, and metallization on compact discs have in common? They all represent businesses founded outside the U.S. that illustrate some of the enduring realities each... View Details
Keywords: by Martha Lagace
  • 31 Jan 2011
  • Research & Ideas

Taking the Fear out of Diversity Policies

amount of anxiety for people," says Lakshmi Ramarajan, an assistant professor of organizational behavior at Harvard Business School. "A lot View Details
Keywords: by Carmen Nobel
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