Knowledge Workers - Publications - Faculty & Research

12 Jun 2018
First Look

New Research and Ideas, June 12, 2018

Experiment By: Acimovic, Jason, Chris Parker, David F. Drake, and Karthik Balasubramanian Abstract—When workers make operational decisions, the firm's global knowledge and the workers’ domain-specific View Details

Keywords: Dina Gerdeman

19 Jan 2022
In Practice

7 Trends to Watch in 2022

hiring in order to attract a sufficient number of applicants to meet their needs. They will also need to relax the many superfluous conditions they have applied in evaluating job seekers. Abandoning business models based on the assumption that low-wage View Details

Keywords: by HBS News

01 Feb 2000
Research & Ideas

Keeping Track: Performance Measurement, Control & Strategy

professor Robert Simons has been adding to that body of knowledge and practice through an extensive research agenda that has resulted in numerous books, articles, and case studies. Working Knowledge editor... View Details

Keywords: Re: Robert Simons

20 Jul 2015
Research & Ideas

Globalization Hasn’t Killed the Manufacturing Cluster

R&D and engineering. The region is now producing an estimated 90 percent of women's luxury shoes that sell for $500 or more per pair. Why Clusters Still Work The cluster's success is largely due to a lead firm acting as what Pisano calls a View Details

Keywords: by Roberta Holland; Manufacturing; Apparel & Accessories; Fashion

20 Apr 2020
Book

Why COVID-19 Raises the Stakes for Healthy Buildings

(Environmental Insights) COVID-19 Business Impact Center (Harvard Business School) Read COVID-19 coverage from Working Knowledge Many elite companies already use their building’s efficiency or grandeur to send a signal to customers and... View Details

Keywords: by Kristen Senz; Real Estate; Health

23 Apr 2020
Research & Ideas

This Crisis Loan Program Preserved Jobs—and Made Money

after an event passes, according to recent research based on a survey examining French firms with fewer than 250 employees during the global financial crisis last decade. Conducted over a seven-year period starting in 2008, the research shows View Details

Keywords: by Rachel Layne; Financial Services

03 Apr 2017
What Do You Think?

How About Investing in Human Infrastructure?

Hare said, “Should we do better in investing in people? They’re an asset of course we should!” Guy Higgins and Lewisman agreed, with conditions: “ (as with the GI Bill) make the offer to men and women who have some life experience and emotional maturity (and ensure)... View Details

Keywords: by James Heskett; Construction

03 Jun 2020
Research & Ideas

Who Guarantees Your Workplace Is Safe for Return?

now at a level of reasonable safety to open up. Much media attention has been paid to easing restrictions—basically increasing the available supply of offices, restaurants, colleges, stores, and factories. “Will shoppers, diners, students, and View Details

Keywords: by John Macomber and Joseph Allen; Real Estate

05 Feb 2019
First Look

New Research and Ideas, February 5, 2019

case:https://hbsp.harvard.edu/product/818043-PDF-ENG Harvard Business School Case 618-044 ZBJ: Building a Global Outsourcing Platform for Knowledge Workers (A) ZBJ.com (ZBJ), an online platform that connects... View Details

Keywords: Dina Gerdeman

08 Jul 2015
What Do You Think?

Do Americans Work Too Much and Think About Work Too Little?

recognized Robert E. Downing's advice that we may need to define work before asking the question. For knowledge workers, "it is very difficult to determine when the workers are actually working Maybe we... View Details

Keywords: by James Heskett; Financial Services

06 Aug 2024
Op-Ed

What the World Could Learn from America's Immigration Backlash—100 Years Ago

University’s Ran Abramitzky and Princeton University’s Leah Boustan—among the most knowledgeable economists on the topic of US immigration—reached a similar conclusion by examining the effects of anti-immigration laws passed in the 1920s.... View Details

Keywords: by Marco Tabellini

16 Oct 2006
Research & Ideas

Report from China: The New Entrepreneurs

workers there. Was that a surprise? A: Again, bear in mind that we met a very limited and select group of people. I think different faculty had different reactions based on our initial personal expectations, but given the high quality of... View Details

Keywords: by Sean Silverthorne

03 Apr 2012
First Look

First Look: April 3

goal of residency training. The Confederacy of Heterogeneous Software Organizations and Heterogeneous Developers: Field Experimental Evidence on Sorting and Worker Effort Authors:Kevin J. Boudreau and Karim R. Lakhani Publication:In The... View Details

Keywords: Carmen Nobel

27 Jan 2003
Research & Ideas

New Cluster Mapping Project Helps Companies Locate Facilities

with HBS Working Knowledge editor, Sean Silverthorne, Porter discusses the importance of cluster research and the value of the CMP. Silverthorne: How can data from the Cluster Mapping Project help corporations make better location... View Details

Keywords: by Sean Silverthorne

15 Nov 2016
First Look

November 15, 2016

migration of skilled workers across countries tilts the deck even further. Using newly available data, we first review the landscape of global talent mobility, which is both asymmetric and rising in importance. We next consider the... View Details

Keywords: Sean Silverthorne

27 Sep 2010
Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

are you working on now? A: I'm continuing my broader research efforts to understand how the design of knowledge-intensive work affects teamwork, collaboration innovation, and ultimately performance. For example, I'm writing an empirical paper examining what resources... View Details

Keywords: by Sarah Jane Gilbert

02 May 2011
Research & Ideas

Casino Payoff: Hands-Off Management Works Best

employee monitoring makes the case that if business owners are interested in their customer-facing workers learning and making progressively better decisions over time, they're far better off taking a hands-off approach and granting more... View Details

Keywords: by Dennis Fisher; Entertainment & Recreation

08 Jul 2002
Research & Ideas

How to Fashion Your New E-Business Model

assembly line, marketing, sales, and after-sales service channels) A management model (the hierarchy) A social or regulatory system (specialized work, pay-for-performance incentives, worker education, unions, antitrust laws) As we enter... View Details

Keywords: by Lynda M. Applegate

09 Aug 2011
First Look

First Look: August 9

team-based, seniority-based, and flatter compensation. We propose that compensation is strategic not only in motivating and attracting the worker being compensated, but also in its impact on peer workers and... View Details