Publications

14 Jun 2023
Op-Ed

Every Company Should Have These Leaders—or Develop Them if They Don't

than ever. Amid all this turbulence, strategic thinkers must quickly evaluate opportunities and threats while operationalizing strategy. What organizations need now are “T-shaped leaders”—those who share knowledge across the organization... View Details

Keywords: by Hise Gibson

18 Dec 2019
Book

6 Skills That Wise Companies Harness for World-Changing Innovation

applying knowledge in pursuit of innovation. “When you peel back the layers of these companies, you find that these six qualities are practiced, and often they have family edicts that are passed down from one generation to the next,” says... View Details

Keywords: by Kristen Senz

2021
Chapter

Generating Social Entrepreneurship Knowledge: International Research Collaboration on a Hemispheric Level

By: James E. Austin, Gabriel Berger, Rosa Amelia González, Roberto Gutiérrez, Iván D. Lobo and Alfred Vernis

Provide insights on how social entrepreneurship (SE) knowledge can be more effectively generated by universities through the entrepreneurial creation and effective management of a knowledge network centered on international collaborative research; illuminate how one... View Details

Keywords: Social Entrepreneurship; Knowledge; Networks; Collaborative Innovation and Invention; Global Range

28 Aug 2008
Sharpening Your Skills

Sharpening Your Skills: History Matters

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered How can business history influence current practice? What can the work of... View Details

Keywords: Re: Geoffrey G. Jones & Anthony Mayo

03 Jan 2011
Research & Ideas

Most Popular Articles of 2010

dispersed around the globe. But the one theme that has attracted the most HBS Working Knowledge readers over our 11-year history is how to improve personal leadership skills. A third of the articles on this page relate to improving work... View Details

Keywords: by Staff

08 Feb 2000
Research & Ideas

Building Effective R&D Capabilities Abroad

knowledge emerge across the globe, companies must establish a presence at an increasing number of locations to access new knowledge and to absorb new research results from foreign universities and... View Details

Keywords: by Walter Kuemmerle

March 2011
Case

Seven-Eleven Japan: The Tanpin Kanri Retail Practice

By: Hirotaka Takeuchi and Carin-Isabel Knoop

This case focuses on Tanpin Kanri, which uses both store-level human knowledge and product information sharing. View Details

Keywords: Knowledge Sharing; Employees; Practice; Knowledge Use and Leverage; Competitive Strategy; Retail Industry; Japan

05 Mar 2009
What Do You Think?

How Frank or Deceptive Should Leaders Be?

Summing Up How should context affect leaders' candor and transparency? Candor, transparency, and optimism generally trump dishonesty, deception, and pessimism as characteristics of good leaders. But is this true at all times? Conclusions about each of these... View Details

Keywords: by Jim Heskett

26 Aug 2016
Working Paper Summaries

Unpacking Team Diversity: An Integrative Multi-Level Model of Cross-Boundary Teaming

Keywords: by Amy C. Edmondson and Jean-François Harvey

18 Jul 2018
Research & Ideas

No More General Tso's? A Threat to 'Knowledge Recombination'

the first patent for the medical use of the herb. “This knowledge had been locked in their home country for decades, if not centuries, and now these skilled ethnic migrants were able to transfer the View Details

Keywords: by Michael Blanding; Health; Food & Beverage; Accounting

Research Summary

(formerly Leonard-Barton) Creating and Exploiting Knowledge-Based Assets

By: Dorothy A. Leonard

For the past decade, Dorothy Leonard's research has focused on how companies develop and exploit strategically advantageous knowledge assets. In her 1995 book Wellsprings of Knowledge (HBS Press), she identified and described in depth, activities that create and... View Details

March 2002 (Revised March 2005)
Case

Intevis: Brokering the Boundaryless Career

Illustrates technology strategy, knowledge management, and the challenges of managing temporary professionals in the increasingly modular semiconductor industry. View Details

Keywords: Technology; Knowledge Management; Employees; Semiconductor Industry

08 Feb 2007
Working Paper Summaries

Managing Know-How

Keywords: by Deishin Lee & Eric Van den Steen

September 1997 (Revised October 1997)
Case

Information at the World Bank: In Search of a Technology Solution (B)

By: W. Earl Sasser and Josep Valor

Acting on his vision to make the World Bank a knowledge institution, bank President Wolfensohn announces the creation of an Information and Knowledge Management Council and an Information Solutions Group, headed by a newly nominated CEO, Mohamed Muhsin. This case... View Details

Keywords: Organizational Change and Adaptation; Information Technology; Knowledge Management; Management Teams; Information Management; Banks and Banking; Banking Industry

October 2001 (Revised March 2002)
Background Note

Implicit Predictors of Consumer Behavior

By: Gerald Zaltman, Nancy Puccinelli, Kathryn A. Braun and Fred W Mast PHD

An important distinction is drawn in psychology between explicit and implicit knowledge. Explicit knowledge refers to consciously held beliefs about an individual or object that often draws on the remembering of experiences in the past. In contrast, implicit knowledge... View Details

Keywords: Forecasting and Prediction; Values and Beliefs; Knowledge Sharing; Consumer Behavior; Opportunities; Cognition and Thinking

Research Summary

FDA Review Time of New Drug Applications

Study of FDA Review Time of New Drug Applications (NDAs) between 1990-2004. Three main questions are addressed: How the optimal innovation strategy for firms is contingent upon firm status positions in the knowledge domain; how knowledge status both enables and... View Details

Article

Contextual Intelligence

By: Tarun Khanna

The author has come to a conclusion that may surprise you: trying to apply management practices uniformly across geographies is a fool's errand. Best practices simply don't travel well across borders. That's because conditions not just of economic development but of... View Details