Publications

November 2013 (Revised January 2015)
Case

Obamacare

By: Matthew Weinzierl and Katrina Flanagan

One vote in June, 2012, decided the fate of President Barack Obama's crowning first-term achievement: universal health insurance. Chief Justice John Roberts of the U.S. Supreme Court cast the deciding vote to uphold the keystone of the reform: the mandate to purchase... View Details

Keywords: Universal Health Insurance; Adverse Selection; Leviathan; Courts and Trials; Judgments; Insurance; Health Care and Treatment; Government and Politics; Insurance Industry; Public Administration Industry; Health Industry; United States

Educators

2020
Working Paper

Do Judge-Lawyer Relationships Influence Case Outcomes?

By: Tianwang Liu and David Hao Zhang

We examine whether law school alumni relationships between the lawyers and judges affect case outcomes. We show that in the context of medical malpractice lawsuits in Florida, the plaintiff lawyer sharing the same law school as the judge increases the chances of... View Details

Keywords: Law; Relationships; Judgments; Outcome or Result

14 Apr 2014
Research & Ideas

Difficulties for Women Bridging Racial, Generational, and Global Divides

one reader in the comments section of Oprah.com. "Oprah—you should be ashamed of yourself!" “Let's replace our judgment with curiosity” Among scholars, it's called "intersectionality"—the obvious yet complex idea that gender interacts... View Details

Keywords: by Carmen Nobel

20 Sep 2004
Research & Ideas

How Consumers Value Global Brands

developing countries like China and India as they are in developed countries in Europe. What we didn't find was anti-American sentiment that colored judgments about U.S.-based global brands. Since American companies dominate the... View Details

Keywords: by Douglas B. Holt, John A. Quelch & Earl L. Taylor

Article

How to Tackle Your Toughest Decisions

By: Joseph L. Badaracco

The toughest calls managers have to make come in situations when they have worked hard to gather the facts and have done the best analysis they can, but they still don’t know what to do. Then judgment—a fusion of thinking, feelings, experience, imagination, and... View Details

Keywords: Management; Judgments

Register to Read

2020
Working Paper

When Do Experts Listen to Other Experts? The Role of Negative Information in Expert Evaluations for Novel Projects

By: Jacqueline N. Lane, Misha Teplitskiy, Gary Gray, Hardeep Ranu, Michael Menietti, Eva C. Guinan and Karim R. Lakhani

The evaluation of novel projects lies at the heart of scientific and technological innovation, and yet literature suggests that this process is subject to inconsistency and potential biases. This paper investigates the role of information sharing among experts as the... View Details

Keywords: Project Evaluation; Innovation; Knowledge Frontier; Negativity Bias; Projects; Innovation and Invention; Information; Diversity; Judgments

SSRN

April 16, 2019
Article

Research Confirms: When Receiving Bad News, We Shoot the Messenger

By: Leslie John, Hayley Blunden and Heidi Liu

Most jobs require us at some point to deliver bad news—whether it be a minor revelation such as a recruiter telling a prospective employee that there’s no wiggle room in salary, or something major, like when a manager must fire an employee. We dread such discussions... View Details

Keywords: Interpersonal Communication; Perception; Judgments

Register to Read

Forthcoming
Article

People Overestimate How Harshly They Are Evaluated for Disengaging from Passion Pursuit

By: Zachariah Berry, Brian J. Lucas and Jon M. Jachimowicz

The call to pursue one’s passion is ubiquitous advice, and prior research highlights the many upsides to doing so. To pursue one’s passion sustainably, people need to try different pursuits— and critically, drop those that are not tenable for them. However,... View Details

Keywords: Moral Sensibility; Attitudes; Perception; Judgments; Behavior; Goals and Objectives

February 2006 (Revised November 2006)
Case

GE's Growth Strategy: The Immelt Initiative

By: Christopher A. Bartlett

Follows the actions of GE CEO, Jeff Immelt, as he implements a growth strategy for the $150 billion company in a tough business environment. In four years, he reinvigorates GE's technology, expands its services, develops a commercial focus, pushes developing countries,... View Details

Keywords: Transformation; Judgments; Global Strategy; Leadership Style; Growth and Development Strategy; Organizational Structure

Educators

Article

Naivete and Cynicism in Negotiations and Other Competitive Contexts

By: Chia-Jung Tsay, Lisa L. Shu and Max H. Bazerman

A wealth of literature documents how the common failure to think about the self-interests of others contributes to suboptimal outcomes. Yet sometimes, an excess of cynicism appears to lead us to over-think the actions of others and make negative attributions about... View Details

Keywords: Competition; Outcome or Result; Trust; Judgments

September 2012 (Revised March 2013)
Teaching Note

Ultimate Fighting Championship: License to Operate (A) & (B) (TN)

By: George Serafeim

The case describes the challenges that Ultimate Fighting Championship faced as a result of regulatory opposition and loss of the license to operate. The genesis of the business idea, the subsequent growth, and the fall of the UFC are described. The case concludes with... View Details

Keywords: Governance Compliance; Ethics; Judgments; Investment; Sports Industry; Entertainment and Recreation Industry; United States

Article

Hype and Suspicion: The Effects of Pretrial Publicity, Race, and Suspicion on Jurors' Verdicts.

By: Steven Fein, Seth J. Morgan, Michael I. Norton and Samuel R. Sommers

Keywords: Courts and Trials; Judgments; Diversity

24 Jul 2019
Lessons from the Classroom

Can These Business Students Motivate Londoners to Do the Right Thing?

concept of choice architecture, which is a piece of the behavioral puzzle. The idea is that you can help people to make better decisions by understanding systematic biases in judgment and decision-making and changing the environment in... View Details

Keywords: by Dina Gerdeman

January 1988
Supplement

Santa Clara County Transportation Agency (B)

Describes manager's decision from the (A) case and resulting court decisions, culminating in landmark 1987 Supreme Court ruling. View Details

Keywords: Decisions; Courts and Trials; Judgments; Transportation Industry; Public Administration Industry

25 Mar 2021
Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

act on them. "Business leaders need both frameworks and sound judgment to effectively leverage data and experiments." In his course and book, Luca aims to instill a scientific mentality in students so they can confidently apply these... View Details

Keywords: by Danielle Kost

10 Oct 2005
Research & Ideas

Homers: Secrets on the Factory Floor

perspective, the illegality of the practice and its misalignment with official organizational goals might be most salient. Thus, the topic of homer making puts the person disclosing it in a position of vulnerability, one in which hasty View Details

Keywords: by Sean Silverthorne; Manufacturing

16 Mar 2010
First Look

First Look: March 16

Abstract This paper explores the psychology of conflict of interest by investigating how conflicting interests affect both public statements and private judgments. The results suggest that judgments are easily influenced by affiliation... View Details

Keywords: Martha Lagace

July 1996 (Revised July 2009)
Background Note

Antitrust and Competitive Strategy from the 1990s to 2008 (Condensed)

Describes U.S. antitrust policy, including major judicial decisions and their impact on competitive strategy. Omits information on the history of antitrust policy and on the specific prohibitions of the various acts. View Details

Keywords: Judgments; Policy; Laws and Statutes; Monopoly; Business and Government Relations; Competitive Strategy; United States

Educators

July 2009
Article

Bad Riddance or Good Rubbish? Ownership and Not Loss Aversion Causes the Endowment Effect

By: C. K. Morewedge, L. L. Shu, D. T. Gilbert and T. D. Wilson

People typically demand more to relinquish the goods they own than they would be willing to pay to acquire those goods if they didn't already own them (the endowment effect). The standard economic explanation of this phenomenon is that people expect the pain of... View Details

Keywords: Value; Judgments; Consumer Behavior; Attitudes