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Show Results For
- All HBS Web
(688)
- People (1)
- News (106)
- Research (518)
- Events (3)
- Multimedia (2)
- Faculty Publications (300)
- 09 Dec 2002
- Research & Ideas
Most Accountants Aren’t Crooks—Why Good Audits Go Bad
suggest most accounting errors aren't the result of fraud. Rather, it is unconscious bias that is to blame. Here is a look at those biases, and how they can escalate from a small error of judgment to a big financial nightmare.Rooting out... View Details
- 20 Feb 2020
- Op-Ed
Love in the Office Is Wonderful. Except for CEOs.
same types of jobs. Love , especially in its early stages, sears the business judgment part of the brain. The loved one can do no wrong. However, if you are a CEO in love with a colleague, the only place you should go is out the door.... View Details
Keywords: by Regina Herzlinger
- 10 May 2010
- Research & Ideas
What Top Scholars Say About Leadership
judge [them] and these judgments are likely to vary widely and depend on the stakeholders' independent values and goals." [ ] It is with some frustration that we have not had much to say about how effective leaders of innovation do... View Details
- February 2023
- Case
Ransomware Attack at Springhill Medical Center
By: Suraj Srinivasan and Li-Kuan (Jason) Ni
In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama, fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to securely restore the network, medical... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Health Industry; United States; Alabama
Srinivasan, Suraj, and Li-Kuan (Jason) Ni. "Ransomware Attack at Springhill Medical Center." Harvard Business School Case 123-065, February 2023.
- 04 Jan 2022
- What Do You Think?
Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?
cause or not. Each situation is different. It may depend on the nature of the CEO’s shortcomings and the terms of their contract. Was the problem merely poor company performance (rarely regarded as “cause”), poor judgment (a borderline... View Details
Keywords: by James Heskett
- March 2023
- Case
Ransomware Attack at Colonial Pipeline Company
By: Suraj Srinivasan and Li-Kuan Ni
On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth about $4.4 million at the time) in... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Infrastructure; Distribution Industry; United States; Alabama
Srinivasan, Suraj, and Li-Kuan Ni. "Ransomware Attack at Colonial Pipeline Company." Harvard Business School Case 123-069, March 2023.
- 22 Feb 2022
- News
A World of Difference
curiosity and judgment can’t coexist; you’re either in one mode or the other. When we see things that are different—people who are different, views that are different from our own—we are quick to judge them. But when we substitute that... View Details
Keywords: Jen McFarland Flint
- 23 Oct 2013
- Research & Ideas
Overcoming Nervous Nelly
a lifeline and to rely more heavily on the advisor's judgments. That's not necessarily a bad thing—in fact, it's reassuring to think that people who are unsure of their own judgment might reach out to a knowledgeable advisor.... View Details
Keywords: by Michael Blanding
- February 2009
- Article
Just Because I'm Nice, Don't Assume I'm Dumb
By: Amy Cuddy
We often judge colleagues on the basis of their perceived warmth and competence, finding clues to these qualities in stereotypes rooted in race, gender, or nationality. Many of our decisions about fellow workers are thus premised on faulty data—harming judged and... View Details
Keywords: Prejudice and Bias; Perception; Nationality; Race; Judgments; Competency and Skills; Gender
Cuddy, Amy. "Just Because I'm Nice, Don't Assume I'm Dumb." Breakthrough Ideas of 2009. Harvard Business Review 87, no. 2 (February 2009).
- 10 Mar 2021
- Research & Ideas
Key to Doing Your Best at Work? Be Yourself
filtering. It doesn’t mean that if I love to wear my pajamas because I feel comfortable that I go to work in my pajamas. There’s still judgment in terms of how to bring some of your talents forward. Also, being authentic doesn’t mean that... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
- November 2020
- Case
Valuing Celgene's CVR
By: Benjamin C. Esty and Daniel Fisher
When Bristol-Myers Squibb (BMS) acquired Celgene Corporation in November 2019, Celgene shareholders received cash, BMS stock, and a contingent value right (CVRs) that would pay $9 if the U.S. Food and Drug Administration (FDA) approved three of Celgene’s late stage... View Details
Keywords: Mergers and Acquisitions; Value; Valuation; Judgments; Decision Making; Cash Flow; Financial Instruments; Cognition and Thinking; Pharmaceutical Industry; Biotechnology Industry; United States
Esty, Benjamin C., and Daniel Fisher. "Valuing Celgene's CVR." Harvard Business School Case 221-031, November 2020.
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
twentieth-century senior executives and twenty-first-century senior executives. Much more frequently, today's senior executives are confronted with situations with multiple uncertainties, requiring collaboration and judgment from experts... View Details
Keywords: by Martha Lagace
- 06 Jan 2016
- What Do You Think?
Why Do Leaders Get Their Timing Wrong?
Summing Up Is Good Timing in Management Primarily a Function of Strategy or Culture? Timing in executing change is an important responsibility of leadership. Responses to this month’s column suggest that if timing is the result of one person’s judgment, that View Details
- 27 Mar 2024
- Blog Post
Video: Inspirational Women in Business
judgment and learn how to voice my opinion eloquently. Briti Ghosh: Mary Barra, CEO of General Motors. Entering such a male-dominated industry, getting to the top with her leadership style of being assertive while also being empathetic... View Details
- Blog
Is AI Coming for Your Job?
"miscalculations" have still occurred during attempts to put rockets into space because human decision-making and judgment continue to play vital roles in problem-solving. "AI TOOLS CAN CREATE TREMENDOUS VALUE. HUMANS MUST DECIDE HOW BEST... View Details
- 01 Feb 2010
- Research & Ideas
The ‘Luxury Prime’: How Luxury Changes People
activate a social norm that it is appropriate to pursue interests beyond a basic comfort level, even at the expense of others. It may be this activated social norm affects people's judgment and decision-making. Alternatively, exposure to... View Details
Keywords: by Sarah Jane Gilbert
- 05 May 2011
- What Do You Think?
How Ethical Can We Be?
Sports Are Played and Games Are Won. It was biased judgment on the part of supposedly unbiased referees and umpires. They hypothesize that the cause is a natural tendency to avoid excessive booing by the home team crowd, particularly in... View Details
Keywords: by Jim Heskett
- 17 Aug 2021
- Research & Ideas
Can Autonomous Vehicles Drive with Common Sense?
there’s always a binary right or wrong answer,” says De Freitas, who has been studying the interplay between moral judgment and attention to one’s surroundings for the past seven years. “It’s more like a hierarchy of preferences. For... View Details
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
reason that the issue of trust arises is that these individuals are expected to exercise judgment—based on specialized knowledge and methods of analysis that they alone are thought to possess—in areas in which their decisions affect the well-being of others. When the... View Details
- 01 Dec 2022
- News
Future Vision
metaverse, and quantum-edge computing are just a few examples. In this environment, leaders must understand how to use data for decision-making (and use judgment for data); how to use design-thinking approaches to address unmet needs for... View Details