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- Faculty Publications (156)
Show Results For
- All HBS Web (516)
- Faculty Publications (156)
- 01 May 2018
- First Look
First Look at New Research and Ideas, May 1, 2018
rents from firms producing and commercializing products. In this Industry Note, we describe the origin, evolution, costs, benefits, and future outlook for Patent Trolling in the United States. Purchase this case:... View Details
Keywords: Sean Silverthorne
- 25 Mar 2025
- Blog Post
ClimateCAP 2025 & ClimateCAP Fellowship
a bit overwhelmed. With the new administration taking office, there has been immense uncertainty for all industries and organizations working toward climate goals. Going into ClimateCAP, I was pleasantly surprised at how re-energizing the... View Details
- 17 Apr 2017
- HBS Case
This Turkish Debt Collector Is Customer-friendly
Debt collectors aren’t perceived as providing great service to debtors.Source: BrianAJackson On the list of industries known for great customer service, debt collection is far from the top—and may not even be on the list at all. “It’s... View Details
- 07 Sep 2011
- First Look
First Look: Sept. 7
New Face of Chinese Industrial Policy: Making Sense of Anti-Dumping Cases in the Petrochemical and Steel Industries Author:Regina M. Abrami Publication:Journal of East Asian Studies (forthcoming) Abstract... View Details
Keywords: Sean Silverthorne
- Web
Digital Operations - Course Catalog
coordinate multi-party ecosystems through digital platforms. Students will analyze how companies adapt their processes to new industry structures, shifting competitive dynamics, and changing operational... View Details
- 19 Dec 2006
- First Look
First Look: December 19, 2006
own and control the use of property in accord with their own interests, and where the invisible hand of the pricing mechanism coordinates supply and demand in markets in a way that is automatically in the best interests of society.... View Details
Keywords: Sean Silverthorne
- 01 Dec 2017
- News
Enhancing Students’ Cultural Intelligence
travel stores to help the airline enhance customer satisfaction—provided insight on Mexico’s travel industry and, equally important, a new perspective on teamwork. “There were no designated leaders in the teams we were assigned to in... View Details
- 07 Jun 2016
- First Look
June 7, 2016
data are often voluminous and unstructured, presenting analytical challenges for traditional tools that were designed for well-structured, quantitative data. We adapt methods from natural language processing and machine learning to illustrate how the hotel View Details
Keywords: Sean Silverthorne
- Fast Answer
Transforming Health Care Delivery
href="http://www.library.hbs.edu/go/guidestar.html" target="_blank">GuideStar Pro - Information about the missions, programs, and finances of more than 1.7 million nonprofit organizations. View Details
- Profile
Margarita de la Piedra Carrillo
Margarita de la Piedra Carrillo was attracted to industrial engineering (her undergraduate major) for one of the same reasons she was ultimately attracted to business: "to optimize processes, not just in manufacturing, but in any... View Details
- 30 May 2016
- Blog Post
Meet the HBS Sound Society
on campus. What activities do you organize? Our activities are mostly social in nature (I like to think of it as a social club for the entire school), but we have also tried to create a bridge to the music industry by hosting many... View Details
- 06 May 2019
- Research & Ideas
Consumers Blame Business for Global Health Problems. Can Business Become the Solution?
goals, strategies, operational plans, and metrics to evaluate the effectiveness of a culture of health effort. Coordination of the effort at the top can include chief human resources executives, chief medical officers, chief... View Details
- 01 Jun 1999
- News
Where Main Street Meets Wall Street
involved in establishing the modern mutual fund industry and continue in prominent leadership positions today. Much like management consulting and venture capital, it's an industry that really owes its... View Details
Keywords: Garry Emmons
- 30 Nov 2018
- What Do You Think?
What’s the Best Administrative Approach to Climate Change?
Summing Up: Should a 'Montreal Protocol' for Administering Global Warming Be Pursued? Climate change and how to manage it is a daunting subject. Nevertheless, several readers of this month’s column were willing to venture a model or two for administering a system... View Details
- 15 Nov 2018
- Blog Post
Valuing an MBA: Beyond Dollars and “Sense"
African platinum mines. In my courses, I debated cases with classmates whose journeys to HBS are as remarkable as they are diverse, hearing from experts and case protagonists along the way. Outside of class, I listened to insightful and inspiring View Details
- 28 Mar 2011
- Research & Ideas
Why Manufacturing Matters
and the government invested dramatically in building a scientific and technical infrastructure needed to fuel growth. That was the national strategy, but it was not industrial policy. There's an important need today for having a View Details
- 01 Apr 2014
- Research & Ideas
When Do Alliances Make Sense?
To answer one of the oldest business quandaries—is it better to partner or go solo on a project—John Beshears looked for answers in an unusual place: the oil and gas drilling industry in the Gulf of Mexico. But instead of mining for... View Details
- 31 Mar 2023
- Blog Post
How to Come Out at Work
community, an ally will be there to support you as you begin the coming out process at work.” Wood echoed this point about seeking allies who will support you inside and outside of the organization. “When working in client service View Details
- Web
Connections & Relationships | Social Enterprise | Harvard Business School
role, I am able to draw on my HBS general management training to lead organization-wide strategy and operations planning and help coordinate and enhance the work of the senior management team. Stephen Chan, MBA/MPP 2009 Job Title Chief of... View Details
- 08 Jul 2002
- Research & Ideas
How to Fashion Your New E-Business Model
activities can be located inside a firm or across firm boundaries. In the latter case, activities may involve customers, suppliers, partners, or other stakeholders. Accompanying the physical value chain is a related information value chain through which involved... View Details
Keywords: by Lynda M. Applegate