Publications

April 2012
Case

Bank of America: Mobile Banking (Abridged)

By: Sunil Gupta and Michael Norris

In January 2010, Bank of America is discussing its future mobile strategy. Should the company add complexity to its app, design multiple apps for business segments, or expand into other mobile channels? View Details

Keywords: Technology Adoption; Mobile and Wireless Technology; Banks and Banking; Banking Industry; United States

31 Oct 2019
Video

Anil Jain

Anil Jain, Vice Chairman and CEO of Jain Irrigation Systems Limited, describes local adoption of externally acquired technologies in the Indian irrigation industry.

View Details

01 Dec 2004
News

The Future of Stem Cells

other Harvard schools and seven Harvard-affiliated teaching hospitals in contributing to the work of the new Harvard Stem Cell Institute (HSCI). Launched in April, the HSCI has a goal View Details

Keywords: Garry Emmons

April 2016
Teaching Note

IBM and the Reinvention of High School (C): Toward P-TECH's Rapid National Expansion

By: Rosabeth Moss Kanter and Kelsi Stine-Rowe

Teaching Note for HBS Case No. 316-130. This Teaching Note accompanies the third case in a 3-case series on P-TECH and the Reinvention of High School. The case focuses on the development and early diffusion of organizational innovation—how to create pilot projects for... View Details

Keywords: IBM; P-TECH; Stanley Litow; Robin Wilner; Cuomo; Scaling; Innovation; New York State; New York City; Business Model; Innovation Strategy; Innovation Leadership; Education; Business and Community Relations; Change; Technology Industry; New York (state, US); New York (city, NY)

Keywords: Francis Storrs; Adobe; Museums, Historical Sites, and Similar Institutions; Museums, Historical Sites, and Similar Institutions; Museums, Historical Sites, and Similar Institutions; Museums, Historical Sites, and Similar Institutions

23 Dec 2014
Research & Ideas

The Founder of Modern Venture Capital

students. He realized his dream of establishing the first Master of Business Administration program in Europe by helping establish the European Institute View Details

Keywords: Education; Financial Services

01 Mar 2015
News

New Idea: State of the Art

Photos courtesy of Cooper Hewitt, Smithsonian Design Museum On the subject of art’s relevance in the digital age, Scott Belsky (MBA 2008) has never been one to mince words. “Art View Details

25 Sep 2000
Research & Ideas

More Than the Sum of Its Parts: The Impact of Modularity on the Computer Industry

whole system. In effect, each module was free to evolve along its own trajectory. By accommodating unforeseen, after-the-fact improvements, the modular approach unleashed value for the system as a whole. At the request of Working... View Details

Keywords: by Staff; Technology; Technology; Technology

December 1999 (Revised December 2000)
Case

Charles Schwab: A Category of One

By: Stephen P. Bradley and Thomas H. Esperson

Examines Charles Schwab's on-line discount brokerage firm and questions whether or not Schwab has effectively balanced the old and new world of stock trading, and has remained a leader between giants like Merrill Lynch and Internet pure plays like E-Trade. Also looks... View Details

Keywords: Financial Institutions; Banks and Banking; Technological Innovation; Goals and Objectives; Growth and Development Strategy; Growth Management; Competition; Competitive Strategy; Competitive Advantage; Banking Industry; Financial Services Industry

15 Nov 2018
News

Don’t Be Afraid of AI

it that they have wrong in their assessment? Why shouldn't we be afraid of AI? Dubinsky: Well, I don't think they're all wrong. We should certainly use caution and be thoughtful about new technologies. But I'd say a couple things. First... View Details

Keywords: Computer Systems Design and Related Services; Professional Services

01 May 2019
What Do You Think?

What Should the Leadership of YouTube Do?

put it succinctly in saying, “Free speech, free thought and the right to be heard. How far do we go to secure the block chain of information to ensure that content is free from hate?” Gene identified the misuse View Details

Keywords: by James Heskett; Entertainment & Recreation; Media & Broadcasting

02 Oct 2000
Research & Ideas

The Dubious Logic of Global Megamergers

consolidation strategies are wrong. In an era that is witnessing technological discontinuities, managers must not focus so much on size as a goal but rather on the development of new business models that... View Details

Keywords: by Pankaj Ghemawat & Fariborz Ghadar

16 Dec 2002
Research & Ideas

Mentoring—Using the Voice of Experience

research. Dorothy Leonard: There are two streams of research that are coming together here. One stream is the research that Brian and I started a couple of years ago: the use View Details

Keywords: by Sean Silverthorne

01 Apr 1996
News

Stewards of the Seventh Generation

of the most technologically advanced and cost-effective equipment, and the ever-present internal requirements of running a well-disciplined organization all help contribute to... View Details

Keywords: Marguerite Rigoglioso, Garry Emmons, Linda Goodspeed, and Elaine Gottlieb

24 Sep 2013
News

A Sticky Wicket: India’s Economic Dilemma

Web

Faculty & Researchers - Managing the Future of Work

consultancy now called Monitor-Deloitte. He is a graduate of Harvard College and Harvard Business School and a director of PVH Corporation, Aera Technology and Helios... View Details

February 2014
Case

BGI: Data-driven Research

By: Willy Shih and Sen Chai

BGI has the largest installed gene-sequencing capacity in the world, and to Zhang Gengyun, general manager of the Life Sciences Division, this represented an opportunity to apply his training as a plant breeder and his early career work as a biochemist to improving... View Details