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  • All HBS Web  (2,177)
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  • All HBS Web  (2,177)
    • People  (10)
    • News  (657)
    • Research  (1,048)
    • Events  (9)
    • Multimedia  (3)
  • Faculty Publications  (143)
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  • 30 Jun 2022
  • HBS Case

Peloton Changed the Exercise Game. Can the Company Push Through the Pain?

incredible user base,” he says, with 3 million subscribers—four times the number in 2019, despite the problems of 2021. The monthly customer churn rate of lost customers is less than 1 percent, and the videos the company produces are more popular than ever: They now... View Details
Keywords: by Lane Lambert; Media & Broadcasting; Health; Bicycle
  • 15 Feb 2022
  • Book

When Working Harder Doesn’t Work, Time to Reinvent Your Career

for my previous work. I am still alive, but professionally, I am no one. I lose the ability to communicate my thoughts and ideas to those around me. I am dead, and I am no longer remembered at all for my accomplishments. Evaluate and... View Details
Keywords: by Avery Forman
  • 25 Jun 2024
  • Research & Ideas

Rapport: The Hidden Advantage That Women Managers Bring to Teams

workers preferred shifts to prevent high turnover. “It’s consistent with female managers being generally more aware of and responsive to workers’ scheduling constraints,” Tamayo says. Look out more for their workers’ interests. Managers... View Details
Keywords: by Kara Baskin; Food & Beverage
  • 06 Jul 2016
  • Research & Ideas

The Truth About Authentic Leaders

also challenged older models of leadership, including the “great man theory” and competency-based leadership models. Previous generations of business people spent more time trying to “market” themselves as leaders, rather than undertaking... View Details
Keywords: by Bill George
  • 12 Aug 2014
  • First Look

First Look: August 12

are not always made in a competitive Darwinian contest. Instead, a few investors make decisions that are impacted by incentive, agency, and coordination problems, often before a new idea even has a chance to compete in a market. We... View Details
Keywords: Sean Silverthorne
  • 04 Nov 2008
  • First Look

First Look: November 4, 2008

Publication:Harvard Business Review 86, no. 11 (November 2008) Abstract Free customers who are subsidized by paying customers are essential to a vast array of businesses, such as media companies, employment services, and even IT providers. But because they View Details
Keywords: Martha Lagace
  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

there is financial data available in the years before and after their initial public offering (IPO), I differentiate between those that have private equity sponsorship (PE-backed firms) and those that do not (non-PE-backed firms). The findings indicate that PE-backed... View Details
Keywords: Martha Lagace
  • 02 Apr 2024
  • Research & Ideas

Employees Out Sick? Inside One Company's Creative Approach to Staying Productive

Conquered Fast Fashion—and Forged a New Business Model Have We Seen the Peak of Just-in-Time Inventory Management? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Illustration created using images... View Details
Keywords: by Michael Blanding; Fashion
  • 05 Dec 2022
  • What Do You Think?

How Would Jack Welch’s Leadership Style Fare in Today’s World?

(iStockphoto/josefkubes) Jack Welch’s leadership practices and accomplishments as CEO of General Electric for 20 years have once again come under scrutiny. He is the subject of two recent books. Their titles—David Gelles’ The Man Who... View Details
Keywords: by James Heskett; Industrial Products; Media & Broadcasting; Medical Devices & Supplies; Manufacturing
  • 17 Jan 2023
  • In Practice

8 Trends to Watch in 2023

As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
Keywords: by Avery Forman
  • 01 Nov 2017
  • What Do You Think?

What Are the Real Lessons of the Wells Fargo Case?

would then benchmark the company against those “which have truly acted in accordance with their vision and values over 10+ years to get ideas for what might work at Wells Fargo.” As if that were not enough, he then proposed a question... View Details
Keywords: by James Heskett; Banking
  • 22 Apr 2024
  • Research & Ideas

When Does Impact Investing Make the Biggest Impact?

The idea of supporting social change has propelled impact investing assets to more than $1 trillion. But what if those funds aren’t as impactful as investors expect? Recent Harvard Business School research indicates that while impact... View Details
Keywords: by Rachel Layne
  • 07 Feb 2022
  • Research & Ideas

Digital Transformation: A New Roadmap for Success

different generations in the workforce: digital natives, who grew up with digital tools; digital immigrants, who are open to learning and changing; and digital refugees, who avoid digital tools they view as unsettling and scary. While not... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 16 Feb 2024
  • Research & Ideas

As AI Upends Recruiting, Job Seekers Need a Waze App for Careers

low-wage jobs, the authors note. Those workers, along with younger first-time job seekers and adults reentering the workforce, are an untapped resource in the labor market. Many have the “soft skills” to complement emerging technologies, such as View Details
Keywords: by Rachel Layne; Information Technology; Technology
  • 04 Oct 2010
  • Research & Ideas

Introverts: The Best Leaders for Proactive Employees

We often expect corporate executives to conform to certain extroverted CEO stereotypes: C for charismatic, E for effusive, and O for outgoing. To wit: Virgin Group chairman Richard Branson, who very publicly flew around the world in a hot air balloon; former View Details
Keywords: by Carmen Nobel
  • 04 Jan 2017
  • What Do You Think?

How Much Bureaucracy is a Good Thing in Government and Business?

bureaucracies can be made more effective in what they do. One sentiment: Don’t confuse bureaucracies with deliberative (as opposed to intuitive) thinking, or with Daniel Kahneman’s ideas about “thinking slow.” Bureaucracies have functions... View Details
Keywords: by James L. Heskett
  • 26 Sep 2023
  • Book

Digital Strategy: A Handbook for Managing a Moving Target

applications, internet and mobile communications, and AI, especially when tied to machine learning and deep learning. “One of the major effects of big data on businesses is that their dependence on the internet will increase; so will the amount of the data View Details
Keywords: by Dina Gerdeman; Information Technology; Technology
  • 22 Mar 2024
  • Research & Ideas

Open Source Software: The $9 Trillion Resource Companies Take for Granted

Like: The Network Effect: Why Companies Should Care About Employees’ LinkedIn Connections How to Get Companies to Make Investments That Benefit Everyone How to Make AI 'Forget' All the Private Data It Shouldn't Have Feedback or ideas to... View Details
Keywords: by Rachel Layne; Computer; Information Technology; Technology
  • 02 Sep 2015
  • What Do You Think?

What's Wrong With Amazon’s Low-Retention HR Strategy?

(Oakland, CA:  Berrett-Koehler Publishers, Inc., 2015), especially Chapter 4. Jodi Kantor and David Streitfeld, Inside Amazon: Wrestling Big Ideas in a Bruising Workplace, The New York Times, August 16, 2015, pp. A1 and A20-22.          ... View Details
Keywords: by James Heskett; Web Services; Retail; Apparel & Accessories; Consumer Products; Fashion
  • 21 Apr 2023
  • Research & Ideas

The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?

and Andrey Simonov, associate professor at Columbia Business School, analyzes the loot box business using data from millions of players. Loot boxes generate $15 billion a year revenue for gaming companies. But 90 percent of that money... View Details
Keywords: by Scott Van Voorhis; Video Game; Media & Broadcasting
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