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  • All HBS Web  (7,711)
    • People  (26)
    • News  (1,761)
    • Research  (4,938)
    • Events  (22)
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  • 04 May 2021
  • Book

Best Buy: How Human Connection Saved a Failing Retailer

managers to kick off the holiday shopping season. I always find the simplicity and humanity of the answers striking. Often, managers talk about friends, family, and colleagues.... View Details
Keywords: by Michael Blanding; Retail
  • 2008
  • Working Paper

The Strength of Peripheral Ties: Maintaining Status When Firms Lose Resources

By: Mikolaj J. Piskorski and Bharat N. Anand
This paper examines conditions under which high-status firms can retain their positions, even if they lose resources. Firms are considered high status when they obtain ties from other high-status firms. Among high-status firms, we distinguish between those that also... View Details
Keywords: Venture Capital; Resource Allocation; Rank and Position; Status and Position; Financial Services Industry; United States
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Piskorski, Mikolaj J., and Bharat N. Anand. "The Strength of Peripheral Ties: Maintaining Status When Firms Lose Resources." Harvard Business School Working Paper, No. 08-067, February 2008.
  • August 2020
  • Article

Machine Learning and Human Capital Complementarities: Experimental Evidence on Bias Mitigation

By: Prithwiraj Choudhury, Evan Starr and Rajshree Agarwal
The use of machine learning (ML) for productivity in the knowledge economy requires considerations of important biases that may arise from ML predictions. We define a new source of bias related to incompleteness in real time inputs, which may result from strategic... View Details
Keywords: Machine Learning; Bias; Human Capital; Management; Strategy
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Choudhury, Prithwiraj, Evan Starr, and Rajshree Agarwal. "Machine Learning and Human Capital Complementarities: Experimental Evidence on Bias Mitigation." Strategic Management Journal 41, no. 8 (August 2020): 1381–1411.
  • 22 Jun 2011
  • News

Measurement: Tracking social impact catches up with resource issues

  • February 2012
  • Case

Henkel: Building a Winning Culture

By: Robert Simons and Natalie Kindred
This case illustrates a CEO-led organizational transformation driven by stretch goals, performance measurement, and accountability. When Kasper Rorsted became CEO of Henkel, a Germany-based producer of personal care, laundry, and adhesives products, in 2008, he was... View Details
Keywords: Performance Measurement; Performance Appraisals; Human Resource Management; Values; Organizational Transformations; Pay For Performance; Strategy Execution; Values and Beliefs; Work-Life Balance; Organizational Culture; Human Resources; Performance Evaluation; Compensation and Benefits
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Simons, Robert, and Natalie Kindred. "Henkel: Building a Winning Culture." Harvard Business School Case 112-060, February 2012.
  • 02 Mar 2018
  • News

Trump Management Style, Year 2: See Year 1

  • March–April 2017
  • Article

Innovation Outcomes in a Distributed Organization: Intrafirm Mobility and Access to Resources

By: Prithwiraj Choudhury
Prior research has established a relation between intra-firm mobility and innovation outcomes at distributed organizations. The literature has also uniformly agreed on the mechanism underlying this relationship: the sharing of tacit knowledge and recombination of ideas... View Details
Keywords: Organizational Structure; Innovation and Invention; Resource Allocation
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Choudhury, Prithwiraj. "Innovation Outcomes in a Distributed Organization: Intrafirm Mobility and Access to Resources." Organization Science 28, no. 2 (March–April 2017): 339–354.
  • August 2017
  • Supplement

PTC: A Transformation to IoT (B)

By: Rajiv Lal and Sarah McAra
In 2013, manufacturing software company PTC Inc. entered the Internet of Things (IoT) market under the leadership of CEO Jim Heppelmann, but the company’s culture was not fully aligned with the new strategic direction. Historically, PTC's culture was defined by... View Details
Keywords: Internet Of Things; Corporate Culture; Human Resources
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Lal, Rajiv, and Sarah McAra. "PTC: A Transformation to IoT (B)." Harvard Business School Supplement 518-021, August 2017.
  • 2005
  • Chapter

A Revised Model of the Resource Allocation Process

By: J. L. Bower and Clark Gilbert
Keywords: Resource Allocation; Mathematical Methods
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Bower, J. L., and Clark Gilbert. "A Revised Model of the Resource Allocation Process." In From Resource Allocation to Strategy, edited by Joseph L. Bower and Clark Gilbert. U.K.: Oxford University Press, 2005.
  • April 2011
  • Teaching Note

Porcini's Pronto: "Great Italian cuisine without the wait!" (Brief Case)

By: James L. Heskett and Richard Luecke
Teaching Note to 4277. View Details
Keywords: Franchising; Syndication; Quantitative Analysis; Performance Measurement; Human Resource Management; Incentives; Motivation; Management; Motivation and Incentives; Consumer Behavior; Mathematical Methods; Franchise Ownership; Human Resources; Performance Evaluation
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Heskett, James L., and Richard Luecke. Porcini's Pronto: "Great Italian cuisine without the wait!" (Brief Case). Harvard Business School Teaching Note 114-278, April 2011.
  • May 2007
  • Article

Managing Your Boss

By: John J. Gabarro and John P. Kotter
The best way to make a major impact in your organization? Forge a strong relationship with your boss. You'll get the support and resources you need to put your great ideas into action. But "managing up" isn't easy. For example, if you're reporting to a new CEO, you... View Details
Keywords: Organizations; Relationships; Value; Behavior; Communication; Decisions
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Gabarro, John J., and John P. Kotter. "Managing Your Boss." Managing Up, 2nd Edition (HBR Article Collection). Harvard Business Review 85, no. 5 (May 2007).
  • 26 Mar 2020
  • News

Resource Actions: The weird new reality of remote work

  • 01 Dec 2012
  • News

Reimagining Capitalism In a World of Limited Resources

knows quite a bit about the topic. "Capitalism has traditionally been about driving wealth and productivity through efficiencies in capital and labor," says Henderson, who teaches the MBA elective Reimagining Capitalism. "But in the 21st century, we face a View Details
Keywords: Dalai Lama
  • October 2014
  • Case

Teckentrup: A Door to Managing Difference

By: Clayton Rose, Jerome Lenhardt and Daniela Beyersdorfer
For Kai Teckentrup, the owner and co-CEO of the German "Mittelstand" door manufacturer Teckentrup, balancing competitive pressures, demographic realities and values were at the heart of the diversity program that he had started and championed at the company. Beyond... View Details
Keywords: Diversity Management; Corporate Values; Competitiveness; Demographics; Change Management; Transformation; Diversity; Ethnicity; Gender; Literacy; Nationality; Race; Residency; Corporate Accountability; Corporate Social Responsibility and Impact; Organizational Culture; Economic Growth; Fairness; Moral Sensibility; Values and Beliefs; Immigration; Employee Relationship Management; Civil Society or Community; Manufacturing Industry; Construction Industry; Consumer Products Industry; Europe; Germany; Russia; Turkey
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Rose, Clayton, Jerome Lenhardt, and Daniela Beyersdorfer. "Teckentrup: A Door to Managing Difference." Harvard Business School Case 315-016, October 2014.
  • 23 Oct 2014
  • News

Why We Need to Outsmart Our Smart Devices

Keywords: smart devices; productivity; transparency; human resources; privacy
  • 04 Jun 2020
  • News

Let's Talk Resilience

Keywords: COVID-19; financial crisis; leadership; human resources; entrepreneurship; Clothing and Clothing Accessories Stores; Retail Trade
  • Web

Human Relations and Harvard Business School – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

Archives Photograph Collection At Harvard Business School, Dean Donham began to shift the focus from scientific management and applied economics to human relations, a growing course of study. Mayo’s 1935... View Details
  • October 2016
  • Article

Looking Across and Looking Beyond the Knowledge Frontier: Intellectual Distance and Resource Allocation in Science

By: Kevin J. Boudreau, Eva Guinan, Karim R. Lakhani and Christoph Riedl
Selecting among alternative innovative projects is a core management task in all innovating organizations. In this paper, we focus on the evaluation of frontier scientific research projects. We argue that the "intellectual distance" between the knowledge embodied in... View Details
Keywords: Knowledge; Innovation; Novelty; Evaluation; Resource Allocation; Decision Choices and Conditions; Innovation and Management; Science-Based Business; Experience and Expertise
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Boudreau, Kevin J., Eva Guinan, Karim R. Lakhani, and Christoph Riedl. "Looking Across and Looking Beyond the Knowledge Frontier: Intellectual Distance and Resource Allocation in Science." Management Science 62, no. 10 (October 2016).
  • Article

Human Capital and the Future of Work: Implications for Investors and ESG Integration

By: Sakis Kotsantonis and George Serafeim
Human capital development (HCD) is a key consideration for most companies, but only recently have investors focused on understanding the risks and opportunities related to human capital with the emergence of environmental, social, and governance (ESG) investment... View Details
Keywords: Future Of Work; ESG; Employee Engagement; Employee Compensation; Human Capital; Human Resources; Employees; Compensation and Benefits; Wages
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Kotsantonis, Sakis, and George Serafeim. "Human Capital and the Future of Work: Implications for Investors and ESG Integration." Journal of Financial Transformation 51 (April 2020): 115–130.
  • 14 Nov 2019
  • Video

Health Minute: Good Management Can Save Your Life

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