Publications

21 Sep 2020
Research & Ideas

Are You Sabotaging Your Own Company?

the General Management Program at HBS. In advising global firms, Thomke has seen that in many cases, a company’s biggest obstacle to success doesn’t necessarily come from competitors, the economy, or other outside forces, but can actually... View Details

Keywords: by Dina Gerdeman

16 Oct 2017
Research & Ideas

The Most Successful Startups Have Hands-On Founders

Source: iPhoto Startup founders with a hands-on management style are more likely to retain employees and see their firms thrive, new research shows. The results are particularly applicable to knowledge-intensive technology firms, where View Details

Keywords: by Dina Gerdeman

19 May 2021
Op-Ed

Why America Needs a Better Bridge Between School and Career

education and training have too often reinforced barriers between working and learning, rather than bridging the worlds of education and employment. This is an opportune moment to re-evaluate the country’s fundamental approach to human... View Details

Keywords: by Joseph B. Fuller and Rachel Lipson

05 Sep 2019
Sharpening Your Skills

Making the Right Technical Hire

product delays, etc. 5. Humans are not robots Hiring is hard, and even when you get really good at it, at the end of the day these hires are human beings that have their own unique needs, past-job baggage,... View Details

Keywords: by Julia Austin; Technology

28 Sep 2010
First Look

First Look: September 28, 2010

positively related to performance when teams are dispersed geographically, have less human capital, or are faced with particularly complex tasks. Our findings offer insight for theory and practice into how accessing stored organizational... View Details

Keywords: Sean Silverthorne

27 Apr 2020
Research & Ideas

How Remote Work Changes What We Think About Onboarding

Author's note: Over the past few weeks, I have been asking CEOs attending programs I teach at Harvard Business School a simple question: What is keeping you awake at night during this global pandemic? They've mentioned numerous... View Details

Keywords: by Boris Groysberg

September 2016 (Revised July 2017)
Case

Transferring Knowledge Between Projects at NASA JPL (A)

By: Dorothy Leonard and Christopher Myers

The Jet Propulsion Laboratory, a federally funded research institution within NASA, the U.S. National Aeronautics and Space Administration, has played a large role in many space and planetary explorations, particularly to the planet Mars. As a project-based... View Details

Keywords: Knowledge Sharing; Knowledge Management; Employees; Experience and Expertise; Aerospace Industry; United States

28 Apr 2009
First Look

First Look: April 28, 2009

frequently non-governmental organizations (NGOs), in locations such as Ghana, Tanzania, Romania, Philippines, and Vietnam. The case provides data for students to assess the first year of operation and recommend what changes IBM should make to the View Details

Keywords: Martha Lagace

13 Jul 2020
Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

the antigen. What we're hoping to be able to do with these different approaches is to create a vaccine that we can study quickly that can be both safe and effective and can be durable. Those are three different issues. No one knows for sure whether or not any of these... View Details

Keywords: by Staff; Pharmaceutical

02 Aug 2017
What Do You Think?

Summing Up: Why Can’t Organizations Engage Their Employees?

and sometimes outside of work.” He added, “Everybody needs to be touched by someone who cares.” Of course, this takes time that many managers don’t feel they can spare. As Guy put it, “Improving employee engagement is not done through some blanket View Details

Keywords: by James Heskett

01 May 2020
What Do You Think?

Does Remote Work Mix with Organizational Culture?

THE CORONAVIRUS CRISIS More Business-Related Pandemic Coverage from Around Harvard and Beyond COVID-19 Business Impact Center (Harvard Business School) How to Make Furloughs More Humane (Harvard Business Review) Coaching Your Team Through... View Details

Keywords: by James Heskett

21 Feb 2017
First Look

First Look at New Research: February 21

occurs because words of beneficiaries strengthen one’s sense of belongingness, a key driver of human behavior. Employees, in fact, seek to belong—and seek to enhance their sense of belongingness in work settings. We conducted two studies... View Details

Keywords: Carmen Nobel

15 Aug 2022
Book

University of the Future: Finding the Next World Leaders in Higher Ed

at least from its public institutions, China has shown an unmatched ambition to build more of the best, ‘world-class’ universities than anyone else. To this effort it has mobilized both state and private resources, and it has at hand more of the best View Details

Keywords: by Dina Gerdeman; Education

February 2011
Case

oDesk: Changing How the World Works

By: Boris Groysberg, David A. Thomas and Jennifer M. Tydlaska

It is 2010, and Gary Swart, CEO of oDesk, is contemplating the next steps for his organization. Founded in 2004 in California, oDesk operates an online marketplace which matches Employers with Contractors. oDesk provides fact-based information on Contractors, including... View Details

Keywords: Recruitment; Leadership; Growth and Development Strategy; Digital Platforms; Marketplace Matching; Corporate Strategy; Internet and the Web; Consulting Industry

22 Apr 2022
Research & Ideas

Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance

expensive than wage-subsidy programs backed by the federal government that were designed to address the same concern. “I was surprised by how effective modest, low-cost incentives can be when it comes to increasing the hiring of... View Details

Keywords: by Jay Fitzgerald

17 Jan 2019
Research & Ideas

Why Business Should Support Employees Who Are Caregivers

that move faster to meet caregivers’ needs. With those employees goes the substantial investment that companies make in recruiting, retention, and training, says Fuller, who co-leads the Managing the Future of Work project. Raman is the project’s View Details

Keywords: by Danielle Kost; Health

03 Jun 2022
Research & Ideas

In a Work-from-Anywhere World, How Remote Will Workers Go?

incentivized entrepreneurs through Start-Up Chile, which provides qualified entrepreneurs with a year-long visa and $40,000 in equity-free grants. In return, entrepreneurs must participate in Chile’s economy. So far, the program has... View Details

Keywords: by Kara Baskin

19 Mar 2019
First Look

New Research and Ideas, March 19, 2019

other outputs by autonomous machines. I argue that organizational researchers of creativity and innovation should invest significant energy in studying artificial intelligence and computer-assisted human intelligence, the ways in which... View Details

Keywords: Dina Gerdeman

May 2024 (Revised May 2024)
Case

Market by Met Council: Revolutionizing Food Pantries in the Digital Age

By: Elisabeth Paulson and Michael W. Toffel

In fall 2023, the Food Program of Met Council—America’s largest Jewish charity dedicated to fighting poverty—completed the rollout of the newest version of its digital pantry platform to twelve food pantries in the Met Council food pantry network. The digital... View Details

Keywords: Customer Focus and Relationships; Digital Transformation; Nonprofit Organizations; Service Operations; Human Needs