Hotel Industry - Publications - Faculty & Research

04 Jun 2007
Research & Ideas

Is Health Care Making You Better—or Dead?

Regina Herzlinger is not afraid to call them as she sees them. And what she sees looking at the American health care industry is a bunch of killers. Not only are hospitals, insurers, employers, Congress, and academics killing health care,... View Details

Keywords: by Sean Silverthorne; Health

12 Jul 2019
News

The Birth of a Silicon Valley Blockbuster

something around that. And so that evening, we cornered Tom Eisenmann at the Sheraton Hotel in Palo Alto and literally sketched out—about the most cliche thing you can do—sketched out on a napkin how Cloudflare would work. And said will... View Details

23 Nov 2009
Research & Ideas

Management’s Role in Reforming Health Care

are used to good service from other industries and expect higher performance than they see on the delivery sector. They obviously worry a lot about whether their insurance will cover the medical services they need, but they are also... View Details

Keywords: by Martha Lagace; Health

01 Dec 2015
News

Alumni and Faculty Books for December 2015

Loews Corp., Michigan State University, Cornell University’s Hotel School, Bank of Hawaii, HR Spinner, the NCAA, and Fiat Chrysler Automobiles illustrate how effective teams drive progress in business, associations, and education. The six... View Details

01 Dec 2015
News

Golden State of Mind

Tim Draper (MBA 1984) tells 30 students assembled poolside at Draper University, a seven-week entrepreneurship boot camp targeting 18- to 28-year-olds that he launched in 2012 after purchasing and renovating the vintage 1926 Benjamin Franklin View Details

Keywords: Julia Hanna

14 Mar 2019
News

The Merchant of Osaka

government is building on communitybased care models across the country—as are foreign governments, from Myanmar to Saudi Arabia. Oishi is an unlikely hero for the country’s health care crisis: a marketing expert pushing to enact sweeping change across an View Details

Keywords: Health, Social Assistance

12 Jul 2021
News

Alumni Confront the COVID-19 Crisis

loss struggling to keep up. Shari Eberts (MBA 1995) is helping by urging industry players to provide free automatic captions on their platforms. In April she launched a petition to that end with some 50,000 signatures to date; in... View Details

26 Jan 2016
First Look

January 26, 2016

travelers who sought a more authentic and local experience than a typical upscale hotel might provide. onefinestay's brand had been "hacked" together quickly during the company's early years. After five years of rapid growth,... View Details

Keywords: Sean Silverthorne

01 Sep 2017
News

City of Dreams

hotels and apartment buildings split the city’s skyline. “You will see visible, visible change,” he says. “Fifteen years from now, this is where you take that one shot of Colombo.” As a teenager growing up in Kandy, Sri Lanka’s... View Details

Keywords: Julia Hanna; photographed by Alice Carfrae; Sri Lanka; Construction of Buildings; Construction; Administration of Housing Programs, Urban Planning, and Community Development; Government

01 Dec 1998
News

Managing the Business of Life

Glover-Stapleton Associates, Inc., which focuses on developing environmental health and safety management systems for companies worldwide in industries as diverse as manufacturing, medicine, and financial services. They moved back to... View Details

20 Jan 2017
Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

investors and he’s the “flag,” the name. Given that case, that would inform a world view that has a high sensitivity to perceptions in what we call in real estate “the real economy.” Are the rooms full, and in which locations? Hotel... View Details

Keywords: by Christina Pazzanese

01 Jun 2015
News

Higher Ground

the April concert was Tulane University’s Dixon Hall, with a stage that could barely fit all 67 orchestra members. Location was perhaps the least of the LPO’s challenges that night. Many of the musicians were still living in hotels or... View Details

Keywords: Dan Morrell; Amusement, Gambling, and Recreation Industries; Amusement, Gambling, and Recreation Industries; Amusement, Gambling, and Recreation Industries

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Print View - Course Catalog

Sophus A. Reinert Fall 2025 Q1Q2 3.0 Challenges and Opportunities in the Restaurant Industry General Management, Entrepreneurial Management Michael S. Kaufman , Andy Pforzheimer Spring 2026 Q3Q4 3.0 Changing the World: Life Choices of... View Details

Publications