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Show Results For
- All HBS Web
(14,058)
- People (32)
- News (5,219)
- Research (6,090)
- Events (39)
- Multimedia (538)
- Faculty Publications (4,703)
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
examine the most up-to-date best practices and explain how companies can put a smile on customers’ faces and keep them coming back for more. In a recent interview, they explained some of their findings. Aisner: Why is it so important to... View Details
- 2016
- Teaching Note
Advanced Leadership Pathways: Richard Fahey and Robert Saudek—Lighting Liberia
By: Rosabeth M. Kanter, Tessa Natanay Hamilton and Ai-Ling Jamila Malone
Teaching Note for Case 313-032. After successful careers as lawyers and Fellows in Harvard's Advanced Leadership Initiative, Richard Fahey and Robert Saudek set out to tackle a large-scale infrastructure challenge in a complex environment by ultimately using advanced... View Details
Keywords: Solar; Solar Power; Electricity; Clean Technology; Scaling-up; Economic Development; Partnerships; Sustainability; Innovation; Leadership Skills; Renewable Energy; Energy; Infrastructure; Information Technology; Economy; Partners and Partnerships; Distribution; Innovation Leadership; Leadership; Social Entrepreneurship; Change Management; Energy Industry; Africa; Liberia
Kanter, Rosabeth M., Tessa Natanay Hamilton, and Ai-Ling Jamila Malone. "Advanced Leadership Pathways: Richard Fahey and Robert Saudek—Lighting Liberia." Harvard Business Publishing Teaching Note 316034, 2016.
- 2012
- Chapter
Schumpeterian Competition and Diseconomies of Scope: Illustrations from the Histories of Microsoft and IBM
By: Timothy F. Bresnahan, Shane Greenstein and Rebecca M. Henderson
We address a longstanding question about the causes of creative destruction. Dominant incumbent firms, long successful in an existing technology, are often much less successful in new technological eras. This is puzzling, since a cursory analysis would suggest that... View Details
Keywords: Technological Innovation; Opportunities; Competition; Information Technology; Innovation and Management; Organizations; Relationships; Information Technology Industry
Bresnahan, Timothy F., Shane Greenstein, and Rebecca M. Henderson. "Schumpeterian Competition and Diseconomies of Scope: Illustrations from the Histories of Microsoft and IBM." In The Rate and Direction of Inventive Activity Revisited, edited by Josh Lerner and Scott Stern. University of Chicago Press, 2012.
- 10 Jul 2007
- What Do You Think?
How Much of Leadership Is About Control, Delegation, or Theater?
Summing Up Summarizing this month's rich stew of comments regarding leadership is a hazardous task. The subject is far too complex for four paragraphs. So please bear with me. The strongest messages I... View Details
Keywords: by Jim Heskett
- 20 Feb 2024
- Video
Honoring the History of Black Americans in the Military
- April 2019 (Revised February 2025)
- Case
Wendell Weeks at Corning Inc.: Extending a History of Life-Changing Innovations (A)
By: Ryan Raffaelli, David G. Fubini and Aldo Sesia
This case examines the leadership challenges associated with maintaining a culture of innovation in established organizations. It asks students to step into the shoes of a leader faced with making several tough decisions about when to invest (or to stop investing) in... View Details
Keywords: Innovation and Invention; Organizational Culture; Innovation Leadership; History; Technological Innovation; Investment; Decision Making
Raffaelli, Ryan, David G. Fubini, and Aldo Sesia. "Wendell Weeks at Corning Inc.: Extending a History of Life-Changing Innovations (A)." Harvard Business School Case 419-003, April 2019. (Revised February 2025.)
- 17 Dec 2015
- HBS Seminar
Angus Burgin, Associate Professor, Johns Hopkins University Department of History
- Web
Teaching Resources - Business History
Teaching Resources Harvard Business School has taught business history since 1927. Today around half of the 900 students in the second year of the Harvard MBA take one or more... View Details
- 28 Feb 2014
- Video
Mastering Nonprofit Leadership
- 01 Dec 2000
- News
Everything Old Is New Again: The History of Technological Frontiers
Spar, adding dryly, "Ayn Rand is alive and well and living in Silicon Valley." These prognosticators, from Spar's perspective, ignore the fact that there are precedents — technological breakthroughs in the course of View Details
- 26 Sep 2017
- News
Understanding finance in the context of art, history and humanity
- December 2008 (Revised June 2010)
- Background Note
Political and Economic History of the People's Republic of China: An Annotated Timeline
By: Regina M. Abrami, William C. Kirby, Elisabeth Koll and F. Warren McFarlan
Brief political, economic, and social timeline of China from 1949 to present to give context on and provide overview of modern Chinese history. View Details
Abrami, Regina M., William C. Kirby, Elisabeth Koll, and F. Warren McFarlan. "Political and Economic History of the People's Republic of China: An Annotated Timeline." Harvard Business School Background Note 309-073, December 2008. (Revised June 2010.)
- Article
Leadership Is Associated with Lower Levels of Stress
By: Gary D. Sherman, J. J. Lee, A.J.C. Cuddy, Jonathan Renshon, Christopher Oveis, James J. Gross and Jennifer S. Lerner
As leaders ascend to more powerful positions in their groups, they face ever-increasing demands. This has given rise to the common perception that leaders have higher stress levels than non-leaders. But if leaders also experience a heightened sense of control—a... View Details
Sherman, Gary D., J. J. Lee, A.J.C. Cuddy, Jonathan Renshon, Christopher Oveis, James J. Gross, and Jennifer S. Lerner. "Leadership Is Associated with Lower Levels of Stress." Proceedings of the National Academy of Sciences 109, no. 44 (October 30, 2012): 17903–17907.
- 03 Oct 2008
- News
Wall Street's Latest Crisis of Leadership
- Web
Impact Stories - Business History
Present Re: Bahia El Oddi (MBA 2019) The Visible Hand of History Re: Chinmay Tumbe Business of Emerging Markets Re: Valeria Giacomin Responsibility View Details
- Article
Manuscript Variations of Dabistān-i Maẕāhib and Writing Histories of Religion in Mughal India
By: Sudev J Sheth
A text that has found renewed interest among scholars of early modern India is the Persian compendium of religion called Dabistān-i Maẕāhib. Written between 1645 and 1658, the Dabistān presents a lively ethnographic and historical account of customs and habits of... View Details
Advanced Leadership Initiative
At Harvard, Rosabeth Moss Kanter is chair and director of the Advanced Leadership Initiative, a University-wide faculty group aimed at deploying a leadership force of experienced leaders who... View Details
- 2001
- Other Unpublished Work
Revisiting Coase's Federal Communications Commission: The Costs of Problematic History
By: David Moss and Michael Fein
- Article
History-informed Strategy Research: The Promise of History and Historical Research Methods in Advancing Strategy Scholarship
By: Nicholas Argyres, Alfredo De Massis, Nicolai J. Foss, Federico Frattini, Geoffrey Jones and Brian Silverman
Recent years have seen an increasing interest in the use of history and historical research methods in strategy research. This article discusses how and why history and historical research methods can enrich theoretical explanations of strategy phenomena. The article... View Details
Argyres, Nicholas, Alfredo De Massis, Nicolai J. Foss, Federico Frattini, Geoffrey Jones, and Brian Silverman. "History-informed Strategy Research: The Promise of History and Historical Research Methods in Advancing Strategy Scholarship." Strategic Management Journal 41, no. 3 (March 2020): 343–368.