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  • Career Coach

Kelly Kung

looks like, and how they can meet your personal goals in a post-MBA career. She is happy to help with interview prep, commercial case study and LBO modelling, resume and cover letter reviews. To book an appointment, please send Kelly an... View Details
  • 15 May 2013
  • News

From McRibs to Maseratis: The Power of Scarcity Marketing

  • 13 Mar 2019
  • News

Not Even the Joneses Can Keep Up Anymore

  • 24 Jan 2017
  • News

Trump Nominee McMahon Vows to ‘Revitalize’ Entrepreneurship

  • 30 Nov 2015
  • News

Five Ways to Give Better Gifts (Backed by Science)

  • 05 Aug 2013
  • News

To Buy Happiness, Purchase an Experience

  • 27 Sep 2023
  • News

Know Your HBS Staff: Meredith Keaney

  • Article

From Wealth to Well-Being? Money Matters, but Less than People Think

By: Lara B. Aknin, Michael I. Norton and Elizabeth W. Dunn
While numerous studies have documented the modest (though reliable) link between household income and well-being, we examined the accuracy of laypeople's intuitions about this relationship by asking people from across the income spectrum to report their own... View Details
Keywords: Happiness; Work-Life Balance; Satisfaction; Income; Household
Related
  • 2023
  • Book

Build the Life You Want: The Art and Science of Getting Happier

By: Arthur C. Brooks and Oprah Winfrey
In Build the Life You Want, Arthur C. Brooks and Oprah Winfrey invite you to begin a journey toward greater happiness no matter how challenging your circumstances. Drawing on cutting-edge science and their years of helping people translate ideas into action,... View Details
Keywords: Happiness; Personal Development and Career; Emotions
Related
  • 10 Mar 2021
  • Blog Post

COVID Killed the Traditional Workplace

a new work world that will keep employees both happy and productive post-COVID? Several HBS faculty members shared advice to help leaders prepare for the “next normal." Julia Austin: Prioritize face time at the office Managers will have... View Details
Keywords: All Industries
  • 12 Nov 2015
  • News

Can Consumers be Trusted with Their Own Health Care?

    Overview

    Prof. Whillans is interested in understanding the associations between time, money, and happiness, broadly construed. For example, in one set of projects, Prof. Whillans studies how differences in time-use (e.g., chore and childcare burdens) and the willingness to... View Details

    • September 2010 (Revised January 2012)
    • Case

    Emergia: Driving Profitability on Help Desk Contracts

    Emergia wants to keep its customer happy with its contact center service, but the margins on the help desk contract are dangerously low. Can Miguel Neira, the COO, increase margins while preserving the customer relationship? View Details
    Keywords: Customer Relationship Management; Customer Satisfaction; Profit; Job Cuts and Outsourcing; Management Analysis, Tools, and Techniques; Service Operations; Performance Capacity; Performance Evaluation; Mathematical Methods; Service Industry
    Related
    • October 2008
    • Supplement

    John and Andrea Rice: Entrepreneurship and Life

    By: Howard H. Stevenson and Shirley M. Spence
    Video of an interview conducted by Professor Howard Stevenson with John and Andrea Rice. It presents their views on their notions of career success, finding happiness in life, managing their competitiveness, their goals for the next ten years, and the pursuit of... View Details
    Keywords: Entrepreneurship; Success; Personal Development and Career; Opportunities; Happiness; Competitive Strategy
    Related
    • 12 Nov 2015
    • Research & Ideas

    Can Consumers be Trusted with Their Own Health Care?

    Consumers today have more control than ever over the way they choose goods and services—from browsing freely at grocery stores to managing their own financial assets. Perhaps consumers should also have a greater sense of empowerment when it comes to their health care.... View Details
    Keywords: by Dina Gerdeman; Health
    • 25 May 2011
    • HBS Case

    QuikTrip’s Investment in Retail Employees Pays Off

    It's a much believed assumption in the retail world: If you're going to compete on the basis of low cost, then you can't afford to invest in your employees. Extensive training—who has the time to give? Regularly scheduled hours?—way too inflexible. Benefits?—forget it!... View Details
    Keywords: by Julia Hanna; Retail
    • 1 PM – 2 PM EDT, 28 Sep 2022
    • Virtual Programming

    From Strength to Strength: A Pre-Reunion Virtual Program with Arthur Brooks

    How can you ensure happiness as you age? Join HBS professor Arthur Brooks for a special pre-reunion virtual program organized by reunion volunteers for all 2022 Fall Reunion classes. In this program, Brooks will share key points from his new book, including his roadmap... View Details
    • 02 Jan 2012
    • Research & Ideas

    Most Popular Articles of 2011

    the trends of yesteryear, we ask that you also turn your thoughts to 2012. What do you think will be the top areas of concern for managers in the coming months? Please share your thoughts in the comments section, and have a happy new... View Details
    Keywords: by Staff
    • 12 PM – 1 PM EST, 17 Nov 2015
    • Webinars: Career

    Is Entrepreneurship Right For You?

    Are you considering pursuing an entrepreneurial career? Professor Tim Butler will share his latest research on the markers that differentiate entrepreneurs from non-entrepreneurs. Using the CareerLeader assessment tool, Professor Butler will demonstrate how your... View Details

      Ashley V. Whillans

      Ashley Whillans is the Volpert Family Associate Professor of Business Administration at the Harvard Business School, where she teaches the Motivation and Incentives course to MBA students. Professor Whillans earned her PhD in Social Psychology from the University of... View Details