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Show Results For
- All HBS Web
(500)
- People (1)
- News (158)
- Research (294)
- Events (2)
- Multimedia (10)
- Faculty Publications (166)
- 10 Oct 2011
- Research & Ideas
Retailing Revolution: Category Killers on the Brink
Interestingly, these services subsidize the declining productivity of key item and category sales in the store. This idea of subsidizing competitively challenged parts of the offer is a common occurrence in retail. For example, the View Details
- 23 Jan 2013
- Research & Ideas
Three-Dimensional Strategy: Winning the Multisided Platform
third party. By contrast, a grocery store also creates a space for consumers and multiple brands to meet—but the store controls the transaction, serving as a reseller. Done right, the MSP model has proven extremely lucrative, throwing off... View Details
Keywords: by Julia Hanna
- 05 Jul 2006
- Research & Ideas
The Accidental Innovator
of the problem is that the word "accident" is rather imprecise; not all accidents are equally accidental. If you bump into your neighbor at a local grocery store, without planning to, you might call that an accident. But that... View Details
Keywords: by Sarah Jane Gilbert
- 01 Mar 2018
- News
Every Trick in the Book
without a bookstore,” she says. “It’s every bit a part of a community as a bank or a grocery store or a hardware store.” As she surveyed her new business in early 2016, however, Brody knew the East Hampton icon couldn’t remain trapped in... View Details
Keywords: April White
- 10 May 2020
- Blog Post
Let’s Hear it For the Moms – The Incredible Balancing Act of Student Mothers
time. This helps me prioritize the most important events, and not feel guilty about the many HBS activities I need to decline. Best Mama Hack: Get a running stroller! Even if you don't run, they're more nimble than a normal stroller (maneuver around a View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
providing personal protection equipment (PPE) to suppliers and contractors. In some cases, risk-sharing practices meant sharing workers with other businesses so companies experiencing a downturn could help businesses with a temporary spike in demand, such as supporting... View Details
Bernard H. Kroger
Kroger is responsible for many innovations in grocery store operations. He was the first to place grocery ads in daily newspapers and was the first grocer to bring meat departments into the store. Starting... View Details
Keywords: Retail
Clarence Saunders
Having made a name for himself as a grocery wholesaler, Saunders decided to embark on a plan of revolutionizing the common supermarket. Removing unnecessary clerks, creating elaborate aisle displays and rearranging the store to force... View Details
Keywords: Retail
- 01 Jun 2017
- News
Streamlining the Supermarket
order-fulfillment process at Amazon, which acquired the company for $775 million in 2012. Aguerrevere, who had founded a small-format grocery store chain in his native Venezuela, discussed the talk with Max Pedró (MBA 2002), his close... View Details
Keywords: Francis Storrs
Elbridge A. Stuart
After making a small fortune in the retail grocery business, Elbridge A. Stuart founded Carnation in 1899 to manufacture evaporated milk. During Stuart’s tenure, the market for evaporated milk grew tremendously, as did Carnation, which... View Details
Keywords: Food & Tobacco
John P. Mackey
Through a series of acquisitions, Mackey transformed Whole Foods from a small, niche player in the grocery retail business into a major enterprise. In many ways, Mackey and Whole Foods have brought organic and natural foods into the... View Details
Keywords: Retail
David D. Glass
Glass is credited with leading Wal-Mart through an aggressive expansion program – increasing sales ten-fold (from $16 billion to $165 billion), developing the SuperCenter concept combining groceries and general merchandise, and opening... View Details
Keywords: Retail
- 01 Sep 2020
- News
Good Odds
pounds of food that had been prepared for customers in the catering, hotel, travel, and restaurant industries got stuck in the supply chain when the world seized up. That’s when Philip Behn (MBA 2005), CEO of Imperfect Foods, jumped into recovery mode. An online View Details
- 17 Sep 2001
- Research & Ideas
Why E-commerce Didn’t Die With the Fall of Webvan
taking to Staples.com and Merck-Medco. Why didn't they embrace Webvan, Kozmo.com, and grocery deliverers such as Homeruns to the same extent? A: There's a simple answer. It's the idea that there's a direct migration path from direct mail... View Details
Curtis L. Carlson
Carlson was the first entrepreneur to develop a loyalty program for the grocery chain through the issuance of Gold Bond trading stamps. What began as a simple loyalty program for grocers in the Midwest grew into one of the largest service... View Details
Keywords: Services
- 01 Jun 2018
- News
Research Brief: Lessons from Last Place
Ryan Buell (photo by Russ Campbell) Ryan Buell (photo by Russ Campbell) We all wait in lines—at the grocery store, the bank, or a ticket booth, or on hold to speak to a customer service rep about your cable bill. “By one estimate,... View Details
Keywords: Jennifer Myers
- 31 May 2017
- Sharpening Your Skills
10 Harvard Business School Research Stories That Will Make Your Mouth Water
climate-controlled vaults. How Grocery Bags Manipulate Your Mind People who bring personal shopping bags to the grocery store to help the environment are more likely to buy organic items—but also to treat... View Details
- 31 Jul 2016
- News
You Rang?
venture capital—to ask how they were doing it. Their answer? Help. So the pair hired a woman from Craigslist to assist with chores like grocery shopping and picking up the dry cleaning, splitting the expense. Intrigued neighbors asked if... View Details
- 12 Nov 2015
- Research & Ideas
Can Consumers be Trusted with Their Own Health Care?
Consumers today have more control than ever over the way they choose goods and services—from browsing freely at grocery stores to managing their own financial assets. Perhaps consumers should also have a greater sense of empowerment when... View Details
Jeno F. Paulucci
Pizza into one of the largest frozen food operations in the United States; he sold it to Pillsbury in 1986. Jeno’s Pizza was Paulucci’s second success in the grocery retail trade business. Years earlier, he founded Chun King Corporation... View Details
Keywords: Food & Tobacco