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  • 15 Nov 2022
  • Book

Stop Ignoring Bad Behavior: 6 Tips for Better Ethics at Work

which publishes in November, can provide important lessons for business people in an era where consumers expects companies to behave responsibly more than ever. Enabling unethical behavior In the case of Purdue Pharma, McKinsey advised Purdue on boosting View Details
Keywords: by Pamela Reynolds
  • 21 Aug 2013
  • Research & Ideas

What Went Wrong at J.C. Penney?

backfire. Sales last year fell 25 percent, resulting in a net loss of $985 million, and the blood-letting continued in quarterly results released this week. In a recent interview, Harvard Business School marketing expert Rajiv Lal, the... View Details
Keywords: by Jim Aisner; Retail
  • Web

Technology & Innovation - Faculty & Research

June 2025. TagHive: Edtech Pricing and Distributor Decisions By: Isamar Troncoso , Frank V. Cespedes and Stacy Straaberg June 2025 | Case | Faculty Research Education technology (edtech) company TagHive, founded in 2017, used a direct View Details
  • 26 Jun 2020
  • Research & Ideas

Why Japanese Businesses Are So Good at Surviving Crises

cost.” During the two vulnerable weeks before government relief kicked in, Lawson delivered 200,000 prepared meals to victims, including onigiri rice balls, bread, and cups of noodles. The company also took care of its own in an area... View Details
Keywords: by Dina Gerdeman
  • 11 Nov 2014
  • First Look

First Look: November 11

light bulb. But given that it is an unfamiliar technology and that it costs ten times what an incandescent bulb costs, there are questions about how best to promote adoption and what sales level might be expected. Purchase this case: View Details
Keywords: Sean Silverthorne
  • November 2010 (Revised November 2017)
  • Case

Washout: The Founders' Tale and the Investors' Tale

By: Lena G. Goldberg and Chad M. Carr
The competing narratives of the founders of Alantec, Inc. and the venture capitalists who funded the company are explored in the context of Kalashian v. Advent VI Ltd. a California Superior Court case. The founders of the company, which produced switches for computer... View Details
Keywords: Business Startups; Venture Capital; Governance Controls; Governing and Advisory Boards; Lawsuits and Litigation; Managerial Roles; Ownership Stake; Business and Shareholder Relations; Conflict and Resolution; Technology Industry
Related
  • 07 Mar 2023
  • Blog Post

Deconstructing LEGO’s Decarbonization

infrastructure to encourage more recycling among customers. That will require end user education, something the company is well positioned to do, but didn’t explicitly commit to. Further, a more comprehensive recycling infrastructure will require significant View Details
  • July 2006 (Revised March 2008)
  • Case

Changan Automobile Co., Ltd.

By: Dennis Campbell and Donglin Xia
Chairman Yin Jiaxu must communicate that the company's extraordinary reported performance in 2002 reflects Changan's unique strategy within the competitive dynamics of China's automobile industry. Changan's 2002 annual report demonstrated an extraordinary level of... View Details
Keywords: Financial Reporting; Ethics; Corporate Disclosure; Media; Business and Shareholder Relations; Auto Industry; China
Related
  • 14 Feb 2007
  • Op-Ed

Tata-Corus: India’s New Steel Giant

was to supplement the customer-facing front-end in the developed markets, with a lower-cost back-end in an emerging market. That is, TCL was trying to buy a sales and marketing structure and a set of brands. Much like Tata is with Corus.... View Details
Keywords: by Tarun Khanna
  • 20 Jul 2010
  • First Look

First Look: July 20

sales began to slide. While Steinhafel believed that Target's long-term strategy and positioning were right, he pondered a set of strategic and operational challenges. Did Target have the right mix of offensive and defensive tactics to... View Details
Keywords: Martha Lagace
  • 14 Mar 2013
  • Working Paper Summaries

No Taxation without Information: Deterrence and Self-Enforcement in the Value Added Tax

Keywords: by Dina Pomeranz
  • 16 May 2023
  • In Practice

After Silicon Valley Bank's Flameout, What's Next for Entrepreneurs?

stabilized, First Republic’s weakness, which prompted a hasty sale to JPMorgan Chase, portends continued headwinds for startups seeking investors. Julia Austin: Take stock on how to manage in times of crisis When the SVB situation... View Details
Keywords: by Avery Forman; Technology; Financial Services
  • Web

Faculty - Creating Emerging Markets

Research Interests : competitive advantage , competitive strategy , game theory Srikant M. Datar George F. Baker Professor of Administration Dean of the Faculty Research Interests : balanced scorecard , corporate governance , innovation ,... View Details
  • 14 Aug 2007
  • First Look

First Look: August 14, 2007

prompting a takeover, than at engaging in long-term corporate governance or operating issues. Download the paper: http://www.hbs.edu/research/pdf/08-004.pdf Correlated Equilibrium and Nash Equilibrium as an Observer's Assessment of the... View Details
Keywords: Martha Lagace

    Walter A. Friedman

    Walter A. Friedman is Director of the Business History Initiative and Lecturer.  He edits Business History Review with Geoff Jones. He specializes in business, labor, and economic history. He is author of Fortune Tellers: The Story of America's First... View Details

    Keywords: advertising; automobiles; automotive; electrical equipment; electronics; information technology industry; marketing industry; railroad; retailing; soft drink
    • 24 Apr 2023
    • HBS Case

    What Does It Take to Build as Much Buzz as Booze? Inside the Epic Challenge of Cannabis-Infused Drinks

    industries. They all add up to extra costs and burdens for young businesses trying to establish themselves, says Israeli, the Marvin Bower Associate Professor of Business Administration. The challenges include operating at scale when cannabis View Details
    Keywords: by Jay Fitzgerald; Consumer Products; Food & Beverage
    • 16 Dec 2014
    • First Look

    First Look: December 16

    policies can be partially explained by respondents' low trust in government and a disconnect between concerns about social issues and the public policies meant to address them. Publisher's link: View Details
    Keywords: Sean Silverthorne
    • 11 Dec 2008
    • Working Paper Summaries

    Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers

    Keywords: by David I. Levine & Michael W. Toffel
    • 2018
    • Working Paper

    Opportunistic Returns and Dynamic Pricing: Empirical Evidence from Online Retailing in Emerging Markets

    By: Chaithanya Bandi, Antonio Moreno, Donald Ngwe and Zhiji Xu
    We investigate how dynamic pricing can lead to higher operational costs through more product returns in the online retail industry. Dynamic pricing has been widely applied by many online retailers. Research has shown that, in response to dynamic pricing, some customers... View Details
    Keywords: Price; Policy; Consumer Behavior; Cost Management; Emerging Markets; Retail Industry
    Related
    • 14 Aug 2018
    • First Look

    First Look at New Research and Ideas, August 14, 2018

    understanding the mechanisms that permit firms to capture value. Many of these imperfections are competed away when firms struggle to attain and defend competitive advantages, making markets more efficient in the process. The remaining imperfections can become a... View Details
    Keywords: by Sean Silverthorne