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  • 21 Jul 2020
  • Cold Call Podcast

Starbucks Commits to Raising Awareness of Racial Bias

Keywords: & Katherine B. Coffman; Food & Beverage; Food & Beverage
  • 12 Mar 2021
  • News

My Favorite Case

entrepreneurial culture relative to its Wall Street counterparts, but competition in the investment banking industry is intensifying in 1997 due to a wave of mega-mergers. The new combined banking entities are able to offer customers a broader array of products and... View Details
Keywords: Educational Services; Educational Services
  • 01 Mar 2003
  • News

Dick Franyo: From Banker to Barkeeper

With thirty years in the investment banking business under his belt, Richard L. Franyo (MBA ’72), then managing director of investment banking for Deutsche Bank, was ready for a change. But after a heady career that included playing a key role in building Alex. Brown &... View Details
Keywords: Deborah Blagg; Food Services and Drinking Places; Food Services and Drinking Places
  • 31 Mar 2009
  • First Look

First Look: March 31, 2009

Farmers may grow crops for local consumption despite more profitable export options. DrumNet, a Kenyan NGO that helps small farmers adopt and market export crops, conducted a randomized trial to evaluate its impact. DrumNet services... View Details
Keywords: Martha Lagace
  • 01 Jan 2005
  • News

Joseph J. O'Donnell, MBA 1971

newspapers at enormous savings to national studios and local exhibitors. And skiers who have enjoyed winters at Jiminy Peak in western Massachusetts and Bromley Mountain in Vermont are schussing in resorts the company owns, while the food... View Details
  • 28 Jan 2020
  • Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

University, where senior and retired executives learn to develop leadership skills in the service of solving large social problems. Many of the examples in the book come from her experience leading that program. Sean Silverthorne: We’re... View Details
Keywords: by Sean Silverthorne
  • 28 Feb 2017
  • First Look

First Look at New Research, February 28

use the service but are now discussing whether they should segment the market and focus on a particular type of client. They also wonder whether Augmedix’s current pricing appropriately reflects the value their View Details
Keywords: Sean Silverthorne
  • 03 Jan 2023
  • What Do You Think?

How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?

of General Motors because of her skills at turning around a large organization. My colleague Regina Herzlinger, the Nancy R. McPherson Professor of Business Administration at Harvard Business School, knowing that I was preparing materials for a course in View Details
Keywords: Re: James L. Heskett
  • October 2014 (Revised August 2018)
  • Case

Caesars Entertainment

By: Janice H. Hammond and Aldo Sesia
This case describes the introduction of a regression analysis model for forecasting guest arrivals to Caesars Palace hotel in Las Vegas, Nevada. The company will use the forecast to staff the front desk in the hotel. The staff is unionized and the company has little... View Details
Keywords: Forecasting; Staffing; Gaming; Gaming Industry; Hotel Industry; Decision Making; Forecasting and Prediction; Human Resources; Selection and Staffing; Entertainment; Games, Gaming, and Gambling; Operations; Service Delivery; Service Operations; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Las Vegas
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  • 01 Sep 2023
  • News

Global Outposts Expand HBS’s Intellectual Footprint

the case “Nestlé: The World’s Largest Food Company Confronts Climate Change” to explore how the company is striving to achieve its sustainability objectives without sacrificing short- term performance and shareholder value. The event was... View Details
Keywords: Jennifer Gillespie
  • Web

Andrew O’Brien | About

to facilities operations & maintenance, food service, events and security. To deliver on these services in support of the School’s mission Andy works closely with the School’s senior leadership to guide the... View Details
  • 06 Dec 2017
  • What Do You Think?

Is It Time To Break Up Amazon, Apple, Facebook, or Google?

to break up illustrious companies like Standard Oil and AT&T to reduce their market power and thereby encourage competition. While not successful in similar efforts to prosecute IBM and Microsoft, the Government’s action may well have encouraged IBM’s decision to... View Details
Keywords: by James Heskett; Web Services; Web Services
  • 29 Aug 2017
  • First Look

First Look at New Research and Ideas, August 29

highlighting the work performed by the government of an archetypal American town increased trust in government and support for government services. In Study 2, Boston residents who interacted with a website that visualized both service... View Details
Keywords: Sean Silverthorne
  • 2023
  • Book

Deeply Responsible Business.: A Global History of Values-Driven Leadership

By: Geoffrey Jones
Corporate social responsibility has entered the mainstream, but what does it take to run a successful purpose-driven business? This book examines leaders who put values alongside profits to showcase the challenges and upside of deeply responsible business. Should... View Details
Keywords: Corporate Responsibility; Business Ecuation; Socially Responsible Investing; Business Education; Ethics; Leadership; Business History; Philanthropy and Charitable Giving; Religion; Social Enterprise; Social Issues; Wealth and Poverty; Corporate Social Responsibility and Impact; Mission and Purpose; Banking Industry; Beauty and Cosmetics Industry; Computer Industry; Consumer Products Industry; Education Industry; Fashion Industry; Financial Services Industry; Food and Beverage Industry; Green Technology Industry; Manufacturing Industry; Electronics Industry; Agriculture and Agribusiness Industry; United Kingdom; Germany; United States; Japan; India; Latin America
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  • January 2013 (Revised October 2013)
  • Case

Chef Davide Oldani and Ristorante D'O

By: Gary Pisano, Alessandro Di Fiore, Elena Corsi and Elisa Farri
This case examines the unique business model of Ristorante D'O, a high end gourmand restaurant located near Milan, Italy. Founded by Chef Davide Oldani, D'O offers meals at approximately one-third the price of other Michelin starred restaurants. Oldani has made this... View Details
Keywords: Business Model; Expansion; Creativity; Competitive Strategy; Food and Beverage Industry; Food and Beverage Industry; Milan
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  • 30 Mar 2010
  • First Look

First Look: March 30

drug had received approval several years prior. Moreover, Vectibix had also received Food and Drug Administration approval in 2006. During additional trials, Amgen has learned that the Vectibix is only effective with the 60% of the... View Details
Keywords: Sean Silverthorne
  • Web

Technology & Operations Management Awards & Honors - Faculty & Research

C. Edmondson : Awarded the 2024 Medal for Distinguished Service by the Teachers College at Columbia University. Kris Johnson Ferreira : "Warnings and Endorsements: Improving Human-AI Collaboration Under Covariate Shift" with Matthew... View Details
  • 08 Mar 2022
  • Blog Post

Recalling My First Cold Call: A Conversation with Second-Year Students

Entrepreneurship Club, and the Women In Investing Club. After graduation she will be joining Amazon as a senior technical product manager in Amazon Web Services (AWS), where she completed her internship last summer. What do you remember... View Details
  • 07 Jan 2002
  • Research & Ideas

How Marketing Can Reduce Worldwide Poverty

On the face of it, social marketing is a cinch. Here's one scenario. You as a marketer want people who are living in poverty to take better care of their health. So, given your profession, what do you do? You can persuade them—through public View Details
Keywords: by Martha Lagace
  • 11 Mar 2001
  • Research & Ideas

Merchants to Multinationals: British Trading Companies in the Nineteenth and Twentieth Centuries

telegraph varied commodity by commodity and the bulk of communications continued by sea post until the early twentieth century. London had a unique role as the international service centre for the emergent global economy, providing... View Details
Keywords: by Geoffrey Jones