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  • 31 Mar 2009
  • First Look

First Look: March 31, 2009

Farmers may grow crops for local consumption despite more profitable export options. DrumNet, a Kenyan NGO that helps small farmers adopt and market export crops, conducted a randomized trial to evaluate its impact. DrumNet services... View Details
Keywords: Martha Lagace
  • 28 Feb 2017
  • First Look

First Look at New Research, February 28

use the service but are now discussing whether they should segment the market and focus on a particular type of client. They also wonder whether Augmedix’s current pricing appropriately reflects the value their View Details
Keywords: Sean Silverthorne
  • 05 Jun 2009
  • What Do You Think?

What Does Slower Economic Growth Really Mean?

it isn't. That is like saying that all apples are just that, apples." A rich discussion centered around a proposition raised by Colin Moore that more "stable" or "sustainable" forms of growth, for example food... View Details
Keywords: by Jim Heskett; Financial Services; Financial Services; Financial Services
  • 01 Jan 2005
  • News

Joseph J. O'Donnell, MBA 1971

newspapers at enormous savings to national studios and local exhibitors. And skiers who have enjoyed winters at Jiminy Peak in western Massachusetts and Bromley Mountain in Vermont are schussing in resorts the company owns, while the food... View Details
  • 01 Mar 2003
  • News

Dick Franyo: From Banker to Barkeeper

With thirty years in the investment banking business under his belt, Richard L. Franyo (MBA ’72), then managing director of investment banking for Deutsche Bank, was ready for a change. But after a heady career that included playing a key role in building Alex. Brown &... View Details
Keywords: Deborah Blagg; Food Services and Drinking Places; Food Services and Drinking Places
  • 13 Oct 2015
  • First Look

October 13, 2015

has been shown to improve consumer perceptions of service value, existing theory posits that increased contact between consumers and producers may diminish work performance. Two field and two laboratory experiments in View Details
  • 28 Jan 2020
  • Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

University, where senior and retired executives learn to develop leadership skills in the service of solving large social problems. Many of the examples in the book come from her experience leading that program. Sean Silverthorne: We’re... View Details
Keywords: by Sean Silverthorne
  • Web

Andrew O’Brien | About

capital program delivery to facilities operations & maintenance, food service, events and security. To deliver on these services in support of the School’s mission Andy works closely with the School’s senior... View Details
  • Web

Globalization - Faculty & Research

is the right strategy to return Keurig to growth? Keywords: Turnaround ; Mergers and Acquisitions ; Decisions ; Initial Public Offering ; Global Strategy ; Growth and Development Strategy ; Going Public ; Diversification ; Expansion ; View Details
  • 03 Jan 2023
  • What Do You Think?

How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?

of General Motors because of her skills at turning around a large organization. My colleague Regina Herzlinger, the Nancy R. McPherson Professor of Business Administration at Harvard Business School, knowing that I was preparing materials for a course in View Details
Keywords: Re: James L. Heskett
  • 29 Aug 2017
  • First Look

First Look at New Research and Ideas, August 29

highlighting the work performed by the government of an archetypal American town increased trust in government and support for government services. In Study 2, Boston residents who interacted with a website that visualized both service... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2023
  • News

Global Outposts Expand HBS’s Intellectual Footprint

Since taking over as CEO of Tata Steel in 2013, T. V. Narendran had sought to transform India’s oldest steel manufacturing firm to ready it for a rapidly evolving business world. He instilled financial discipline, acquired new businesses, and launched digital... View Details
Keywords: Jennifer Gillespie
  • October 2014 (Revised August 2018)
  • Case

Caesars Entertainment

By: Janice H. Hammond and Aldo Sesia
This case describes the introduction of a regression analysis model for forecasting guest arrivals to Caesars Palace hotel in Las Vegas, Nevada. The company will use the forecast to staff the front desk in the hotel. The staff is unionized and the company has little... View Details
Keywords: Forecasting; Staffing; Gaming; Gaming Industry; Hotel Industry; Decision Making; Forecasting and Prediction; Human Resources; Selection and Staffing; Entertainment; Games, Gaming, and Gambling; Operations; Service Delivery; Service Operations; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Las Vegas
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  • January 2013 (Revised October 2013)
  • Case

Chef Davide Oldani and Ristorante D'O

By: Gary Pisano, Alessandro Di Fiore, Elena Corsi and Elisa Farri
This case examines the unique business model of Ristorante D'O, a high end gourmand restaurant located near Milan, Italy. Founded by Chef Davide Oldani, D'O offers meals at approximately one-third the price of other Michelin starred restaurants. Oldani has made this... View Details
Keywords: Business Model; Expansion; Creativity; Competitive Strategy; Food and Beverage Industry; Food and Beverage Industry; Milan
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  • 2023
  • Book

Deeply Responsible Business.: A Global History of Values-Driven Leadership

By: Geoffrey Jones
Corporate social responsibility has entered the mainstream, but what does it take to run a successful purpose-driven business? This book examines leaders who put values alongside profits to showcase the challenges and upside of deeply responsible business. Should... View Details
Keywords: Corporate Responsibility; Business Ecuation; Socially Responsible Investing; Business Education; Ethics; Leadership; Business History; Philanthropy and Charitable Giving; Religion; Social Enterprise; Social Issues; Wealth and Poverty; Corporate Social Responsibility and Impact; Mission and Purpose; Banking Industry; Beauty and Cosmetics Industry; Computer Industry; Consumer Products Industry; Education Industry; Fashion Industry; Financial Services Industry; Food and Beverage Industry; Green Technology Industry; Manufacturing Industry; Electronics Industry; Agriculture and Agribusiness Industry; United Kingdom; Germany; United States; Japan; India; Latin America
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  • Web

2.3.1 Drug & Alcohol Policy - MBA

and alcohol abuse problems. Help for students having alcohol or other drug problems is available on a confidential basis from the Center for Wellness and Health Promotion within Harvard University Health Services (HUHS). Faculty and staff... View Details
  • Web

Introducing LivelyHood, A Volunteer Nonprofit Founded in Response to COVID-19 - MBA

Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st Year (RC) 2+2 Program 2nd Year... View Details
  • 30 Mar 2010
  • First Look

First Look: March 30

drug had received approval several years prior. Moreover, Vectibix had also received Food and Drug Administration approval in 2006. During additional trials, Amgen has learned that the Vectibix is only effective with the 60% of the... View Details
Keywords: Sean Silverthorne
  • Web

Industry Information - Alumni

responsible, sustainable and universally accessible tourism. Newsletter available for subscription, and most reports are freely available. Hospitality - Food Services National Restaurant Association Browse... View Details
  • 11 Mar 2001
  • Research & Ideas

Merchants to Multinationals: British Trading Companies in the Nineteenth and Twentieth Centuries

telegraph varied commodity by commodity and the bulk of communications continued by sea post until the early twentieth century. London had a unique role as the international service centre for the emergent global economy, providing... View Details
Keywords: by Geoffrey Jones