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Show Results For
- All HBS Web
(1,511)
- People (2)
- News (424)
- Research (818)
- Events (3)
- Multimedia (30)
- Faculty Publications (449)
- 01 Mar 2014
- News
Research Brief: Better to Be Safe with a Sorry
Brooks, an assistant professor in the Negotiation, Organizations & Markets Unit. In a recent paper, Brooks offers a counter to that prevailing wisdom, detailing four study situations where an apology for things out of anyone's... View Details
- 20 Jul 2009
- Research & Ideas
Markets or Communities? The Best Ways to Manage Outside Innovation
Thanks to technology and instant global communication, it has never been easier for companies to seek solutions to problems or find new ideas from sources outside their own... View Details
- 01 Mar 2004
- Lessons from the Classroom
Mission to Mars: It Really Is Rocket Science
programs like the one to explore Mars. Presently, 70 to 80 percent of the development budget for a small spacecraft is consumed by the flight system cost—that is, the cost of... View Details
Keywords: by Sean Silverthorne
- 12 Sep 2016
- Research & Ideas
What Brands Can Do to Monitor Factory Conditions of Suppliers
working conditions occur in the United States or Europe, usually there is a cry for more regulatory enforcement—along with an ensuing debate about how much government is enough (or too much). When such incidents happen overseas, however, the blame—and responsibility... View Details
Keywords: by Michael Blanding
- 01 Jun 2023
- HBS Case
A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?
and loved reading, often devouring two books a week. He was a responsible child who eagerly volunteered for the school’s safety patrol to guide young students across the street. But Miller’s surroundings... View Details
- 07 Sep 2020
- Research & Ideas
How to Help Small Businesses Survive COVID's Next Phase
small-business owners trying to survive. Strict safety protocols haven’t been enough to get customers through the door for some small businesses, and many owners—crushed by... View Details
- 02 Dec 2019
- What Do You Think?
How Does a Company like Boeing Respond to Intense Competitive Pressure?
possibly was another example unfolded. As reader Anna Johnson put it, “When the pressure to meet quarterly performance expectations against best-guess sales targets and a flesh pounding schedule take precedence, it’s not surprising that... View Details
- 15 Jun 2020
- Blog Post
Black MBA Students Pen Letters to the HBS Community: Letter 1/5
for predominantly white spaces is still not enough to keep Black people safe – and there isn’t a job title or degree in the world that can protect Black communities from institutionalized and systemic racism. Members of the HBS African... View Details
- 08 Oct 2021
- Research & Ideas
How Newspaper Closures Open the Door to Corporate Crime
Professor Jonas Heese. When local newspapers shutter, some businesses evidently treat the lack of press coverage as permission to act badly and end up committing more illegal violations, including pollution, workplace View Details
Keywords: by Avery Forman
- February 1999 (Revised November 2000)
- Case
FlightSafety International (A)
Describes the flight training industry and its premier competitor, FlightSafety International. Traces the rise and subsequent slowdown in the growth of this firm. View Details
Keywords: Safety; Strategy; Value Creation; Air Transportation; Business Growth and Maturation; Air Transportation Industry
Rukstad, Michael G. "FlightSafety International (A)." Harvard Business School Case 799-113, February 1999. (Revised November 2000.)
- 21 May 2018
- News
Community Partners Delivers “Expert Goodness” to the Bay Area
Clubs News Clubs News Since its launch in 1986, the HBS Association of Northern California’s Community Partners (HBSCP) program has deployed the expertise of more than 1,000 alumni volunteers to enhance the impacts of hundreds of Bay Area... View Details
Keywords: Margie Kelley
- November 1991 (Revised June 1993)
- Case
Accounting for Frequent Fliers
By: William J. Bruns Jr.
Airline frequent flier programs offer members the opportunity to earn free flights by accumulating mileage. Accounting and reporting the obligations of airlines and the cost of frequent flier programs raises difficult measurement issues. In 1991, the U.S. Securities... View Details
Bruns, William J., Jr. "Accounting for Frequent Fliers." Harvard Business School Case 192-040, November 1991. (Revised June 1993.)
- 2013
- Other Unpublished Work
Comments on Commitments in AT.39740 — Google
By: Benjamin Edelman and Zhenyu Lai
We evaluate Google's proposed Commitments in light of our research on the effects of Google Flight Search on traffic to competing online travel agencies. View Details
Keywords: Competition; Regulation; Google; Bias; Law; Internet; Search Technology; Technology Networks; European Union
Edelman, Benjamin, and Zhenyu Lai. "Comments on Commitments in AT.39740 — Google." May 2013. (Comments to European Commission - DG Comp.)
- June 2020 (Revised October 2020)
- Case
What Went Wrong with Boeing's 737 Max?
By: William W. George and Amram Migdal
This case describes the development of the Boeing 737 Max airplane model and the events leading up to two tragic plane crashes, in which a total of 346 people died: the crash of Lion Air flight 610 on October 29, 2018, in Indonesia, and the crash of Ethiopian Airlines... View Details
Keywords: Communication; Communication Intention and Meaning; Communication Strategy; Forms of Communication; Announcements; Decision Making; Decision Choices and Conditions; Judgments; Ethics; Moral Sensibility; Values and Beliefs; Globalization; Global Strategy; Governance; Corporate Accountability; Governance Controls; Human Resources; Resignation and Termination; Leadership; Leadership Style; Management; Business or Company Management; Crisis Management; Management Practices and Processes; Management Skills; Management Style; Management Systems; Risk Management; Time Management; Markets; Demand and Consumers; Digital Platforms; Supply and Industry; Duopoly and Oligopoly; Industry Structures; Operations; Product Development; Organizations; Organizational Change and Adaptation; Organizational Culture; Outcome or Result; Failure; Success; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Business and Government Relations; Business and Stakeholder Relations; Risk and Uncertainty; Safety; Strategy; Transportation; Air Transportation; Aerospace Industry; Air Transportation Industry; Africa; Ethiopia; Asia; Indonesia; North and Central America; United States; Seattle; Chicago
George, William W., and Amram Migdal. "What Went Wrong with Boeing's 737 Max?" Harvard Business School Case 320-104, June 2020. (Revised October 2020.)
- 13 Jul 2022
- Book
Reimagining the Economy: What Would It Take to Put People First?
long. She could not help but think the American Dream, or even just the chance to live a dignified life, was out of reach no matter how early she left for work or how late she stayed. Because she had been in charge of workers’ View Details
Keywords: by Avery Forman
- 20 Jul 2016
- Research & Ideas
Airplane Design Brings Out the Class Warfare in Us All
This scenario may sound familiar, unfortunately: Your flight begins with poking and prodding by the TSA agent, all to wait for the inevitable delayed departure. Boarding extends the indignities: more waiting... View Details
- 2014
- Article
Psychological Safety: The History, Renaissance, and Future of an Interpersonal Construct
By: Amy C. Edmondson and Zhike Lei
Psychological safety describes people's perceptions of the consequences of taking interpersonal risks in a particular context such as a workplace. First explored by pioneering organizational scholars in the 1960s, psychological safety experienced a renaissance starting... View Details
Edmondson, Amy C., and Zhike Lei. "Psychological Safety: The History, Renaissance, and Future of an Interpersonal Construct." Annual Review of Organizational Psychology and Organizational Behavior 1 (2014): 23–43.
- 04 May 2023
- Blog Post
Why Business Travel Still Matters in a Zoom World
Nonstop flights generally make traveling more pleasant—but can they lead to innovation, too, especially in the global context? Research suggests that they can, with important takeaways for managers... View Details
Keywords: All Industries
- 16 Aug 2017
- Research & Ideas
Researchers Use Google Street View to See the Future of Cities
Media Lab) with Hidalgo and Raskar to develop a computer vision method for quantifying perceived safety of street scenes. The next breakthrough came when Google released a “time machine” feature, allowing... View Details
- 11 Dec 2020
- Research & Ideas
Economic Jitters Push Pandemic Job Seekers to Big Companies, Not Startups
talent to draw from, write the authors of a recent working paper titled Flight to Safety: How Economic Downturns Affect Talent Flows to Startups.... View Details
Keywords: by Rachel Layne