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  • 01 Sep 2007
  • News

Alumni Board Goes Global to Pick New President

he has perfected a technique for shaking off the lethargy of 22-hour flights to Boston — a six-mile run shortly after touching down at Logan Airport. He’ll be clocking a lot more after-flight miles over the... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • Article

The Inpatient Discharge Lounge as a Potential Mechanism to Mitigate Emergency Department Boarding and Crowding

By: Brian Franklin, Sharif Vakili, Robert S. Huckman, Sarah Hosein, Nicholas Falk, Katherine Cheng, Maria Murray, Sheila Harris, Charles A. Morris and Eric Goralnick
Delayed access to inpatient beds for admitted patients contributes significantly to emergency department (ED) boarding and crowding, which have been associated with deleterious patient safety effects. To expedite inpatient bed availability, some hospitals have... View Details
Keywords: Health Care Delivery; Emergency Room; Operations Improvement; Operations Management; Health Care and Treatment; Service Delivery; Operations; Management; Performance Improvement; Service Operations
Related
  • 20 Jul 2009
  • Research & Ideas

Markets or Communities? The Best Ways to Manage Outside Innovation

Thanks to technology and instant global communication, it has never been easier for companies to seek solutions to problems or find new ideas from sources outside their own... View Details
Keywords: by Sean Silverthorne; Technology
  • 07 May 2024
  • Blog Post

Opportunity to Offset Travel Emissions with Carbon Credits that Meet HBS Criteria

high standards and criteria on climate, health, and equity. As an example, offsetting the emissions of an economy flight from San Francisco, CA to Boston, MA would cost $13.50 View Details
  • 01 Dec 2017
  • News

The Robots Are Coming to Save Your Job

force-sensing technology—which allows a bot to “feel” its way through tasks (and around objects)—ensure that the robots operate with both safety and accuracy. But the robots also possess that most important... View Details
Keywords: Dan Morrell
  • 01 Mar 2014
  • News

Research Brief: Better to Be Safe with a Sorry

Brooks, an assistant professor in the Negotiation, Organizations & Markets Unit. In a recent paper, Brooks offers a counter to that prevailing wisdom, detailing four study situations where an apology for things out of anyone's... View Details
Keywords: Morrell, Daniel; Information
  • May 16, 2019
  • Article

To Improve Food Inspections, Change the Way They're Scheduled

By: Maria Ibanez and Michael W. Toffel
Health inspections are an important tool to increase food safety, but there are still 48 million cases of food-borne illnesses and 128,000 hospitalizations every year in the United States. Our research finds that inspectors reported fewer health code violations as they... View Details
Keywords: Inspection; Scheduling; Food; Safety; Health; Governing Rules, Regulations, and Reforms; Performance Improvement
Related
  • Blog

Crossing the Bridge from Program Learning to Practical Application

tries to bring the human side of risk management to the fore. "I recently visited our team in Singapore and used the opportunity to present some lessons I took away from the... View Details
  • Blog

Up Close: A Return to In-Person Executive Education Programs

wouldn't have expected any less and we haven't gotten anything less." This article originally appeared in the Harvard Business School Newsroom Are you planning to join us on campus for an upcoming program or thinking about applying? You... View Details
  • September 19, 2017
  • Article

After Equifax Breach, Companies Advised to Review Open-Source Software Code

By: Ben DiPietro and Lou Shipley
It doesn’t make much sense: At a time when high-powered automated trading systems can execute stock sales in real time, some companies that rely on open-source software to help to run their businesses track their open-source use on spread sheets on paper.
Lou... View Details
Keywords: Software; Open-source; Security Vulnerabilities; Data Privacy; Hack; Applications and Software; Safety; Cybersecurity
Related
  • 01 Mar 2004
  • Lessons from the Classroom

Mission to Mars: It Really Is Rocket Science

programs like the one to explore Mars. Presently, 70 to 80 percent of the development budget for a small spacecraft is consumed by the flight system cost—that is, the cost of... View Details
Keywords: by Sean Silverthorne
  • 12 Sep 2016
  • Research & Ideas

What Brands Can Do to Monitor Factory Conditions of Suppliers

working conditions occur in the United States or Europe, usually there is a cry for more regulatory enforcement—along with an ensuing debate about how much government is enough (or too much). When such incidents happen overseas, however, the blame—and responsibility... View Details
Keywords: by Michael Blanding
  • 15 Jun 2020
  • Blog Post

Black MBA Students Pen Letters to the HBS Community: Letter 1/5

for predominantly white spaces is still not enough to keep Black people safe – and there isn’t a job title or degree in the world that can protect Black communities from institutionalized and systemic racism. Members of the HBS African... View Details
  • 21 May 2018
  • News

Community Partners Delivers “Expert Goodness” to the Bay Area

Clubs News Clubs News Since its launch in 1986, the HBS Association of Northern California’s Community Partners (HBSCP) program has deployed the expertise of more than 1,000 alumni volunteers to enhance the impacts of hundreds of Bay Area... View Details
Keywords: Margie Kelley
  • 02 Dec 2019
  • What Do You Think?

How Does a Company like Boeing Respond to Intense Competitive Pressure?

possibly was another example unfolded. As reader Anna Johnson put it, “When the pressure to meet quarterly performance expectations against best-guess sales targets and a flesh pounding schedule take precedence, it’s not surprising that... View Details
Keywords: by James Heskett; Air Transportation
  • 08 Oct 2021
  • Research & Ideas

How Newspaper Closures Open the Door to Corporate Crime

Professor Jonas Heese. When local newspapers shutter, some businesses evidently treat the lack of press coverage as permission to act badly and end up committing more illegal violations, including pollution, workplace View Details
Keywords: by Avery Forman
  • 01 Jun 2023
  • HBS Case

A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

and loved reading, often devouring two books a week. He was a responsible child who eagerly volunteered for the school’s safety patrol to guide young students across the street. But Miller’s surroundings... View Details
Keywords: by Dina Gerdeman; Apparel & Accessories
  • 2014
  • Article

Psychological Safety: The History, Renaissance, and Future of an Interpersonal Construct

By: Amy C. Edmondson and Zhike Lei
Psychological safety describes people's perceptions of the consequences of taking interpersonal risks in a particular context such as a workplace. First explored by pioneering organizational scholars in the 1960s, psychological safety experienced a renaissance starting... View Details
Keywords: Risk and Uncertainty; Safety; Groups and Teams
Related
  • 07 Sep 2020
  • Research & Ideas

How to Help Small Businesses Survive COVID's Next Phase

small-business owners trying to survive. Strict safety protocols haven’t been enough to get customers through the door for some small businesses, and many owners—crushed by... View Details
Keywords: by Danielle Kost; Food & Beverage; Service
  • 16 Aug 2017
  • Research & Ideas

Researchers Use Google Street View to See the Future of Cities

Media Lab) with Hidalgo and Raskar to develop a computer vision method for quantifying perceived safety of street scenes. The next breakthrough came when Google released a “time machine” feature, allowing... View Details
Keywords: by Michael Blanding; Real Estate