Fixed Exchange Rates - Publications - Faculty & Research

31 Mar 2022
Op-Ed

Navigating the ‘Bermuda Triangle’ in Professional Services

If professional service leaders wish to scale up their enterprises, they must first answer a critical question: Why? How would scale provide an advantage for my firm? Scale can benefit a professional service firm in four ways: Cost economies. If a firm incurs... View Details

Keywords: by Ashish Nanda

09 Jun 2022
HBS Case

From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

more money to do the job or you make the job easier to do.” Given the critical nature of the crisis, the company opted to do both. In addition to raising wages, it also sought to ease the burden and lower its attrition rate for new... View Details

Keywords: by Pamela Reynolds

28 Feb 2022
Research & Ideas

How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels

terms of business outcomes, they're not developing the best customer relationships they could.” Companies that fix disparities in their service delivery are likely to boost customer satisfaction and loyalty, say Feldberg and Kim in the... View Details

Keywords: by Pamela Reynolds

30 Jul 2007
Research & Ideas

Repugnant Markets and How They Get That Way

"Kidney exchange is something we have gotten going in New England and elsewhere that doesn't involve any monetary transfers," Roth explains. "It has not aroused any repugnance at all. We've just gotten legislation through... View Details

Keywords: by Martha Lagace

04 Jun 2020
Book

It’s Not About You: Why Leaders Need to Look Outward

diagnose whether or not you're optimizing on it. And then, more important, how you can fix it immediately. It’s not, “Oh, my gosh. We have to rebuild trust. Let's come up with a five-year plan.” You will have wasted four years and 11... View Details

Keywords: by Kristen Senz

31 Jan 2012
First Look

First Look: Jan. 31

(January 2012) Abstract Back in the 1990s, business school professors at an Academy of Management conference debated the propriety of teaching distributive bargaining to their students. The particulars of that exchange are lost in the... View Details

Keywords: Sean Silverthorne & Carmen Nobel

16 Jul 2013
First Look

First Look: July 16

both the exchange and the acceptance of ideas-people really hear your message and become open to it. Cultivating warmth and trust also boosts the quantity and quality of novel ideas that are produced. The best way to gain influence is to... View Details

Keywords: Anna Secino

22 Jul 2002
Research & Ideas

Is Performance-Based Pricing the Right Price for You?

class supplier to design and build a turnkey automotive painting facility in Oakville, Canada. Ford and ABB agreed to work together in an initial preparatory phase, rejecting the traditional approach of bids based on incomplete information. The initial preparatory... View Details

Keywords: by Benson Shapiro; Manufacturing

02 May 2005
Research & Ideas

Four VCs on Evaluating Opportunities

typically won't do: It looks like a great technology, really groundbreaking, could be a huge market, but it's a technologist—sometimes a wild-eyed technologist—who's driving it. The businessperson is either weak or not there at all. The hit View Details

Keywords: by Lauren Barley

16 Jun 2021
HBS Case

Cruising in Crisis: How Carnival Is Riding Out the COVID-19 Storm

exchange outstanding debt for new common stock—all while raising over $10 billion in new debt and equity capital. What accounts for investors’ willingness to fund a company that was in near-total lockdown, and to do so on such a scale?... View Details

Keywords: by Michael Blanding; Travel

23 Oct 2000
Research & Ideas

The Strategy-Focused Organization

in the industry. We often describe the nonfinancial measures on the Balanced Scorecard as leading indicators. But the measures may be not only leading; they are also sustainable. In the short run, financial results can be affected by temporary factors—the weather,... View Details

Keywords: by Robert S. Kaplan & David P. Norton

16 Apr 2001
Research & Ideas

Strategy and the Internet

achieving or strengthening a distinctive strategic positioning. Operational Effectiveness. The Internet is arguably the most powerful tool available today for enhancing operational effectiveness. By easing and speeding the exchange of... View Details

Keywords: by Michael E. Porter

20 Dec 2016
First Look

December 20, 2016

Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51996 forthcoming Quarterly Journal of Economics Catering to Investors Through Security Design: Headline Rate and Complexity By: Célérier, Claire, and Boris Vallée... View Details

Keywords: Carmen Nobel

23 Aug 2016
First Look

August 23, 2016

his firm had a large investment in FANUC Corporation, a leading producer of industrial robots and software for machine tools. Loeb was demanding that the Japanese firm change its financial and governance policies (e.g., distribute more cash, View Details

Keywords: Sean Silverthorne

20 Dec 2010
Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

cost. By 1940, America's national income was around 4 percent higher than it would have been without the canal—a very large gain from a single infrastructure project. Moreover, by keeping the Panama Canal in American hands, the United States ensured that transit View Details

Keywords: by Sarah Jane Gilbert; Transportation

06 Aug 2021
Book

Steve Jobs and the Rise of the Celebrity CEO

would not have existed without Steve, who knew a great story when he saw one. "Apple was circling the drain when the computer industry was booming. ... Did Steve really want to put himself through what was needed to fix this company?"... View Details

Keywords: by Dina Gerdeman

16 Jun 2020
Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

needs. The velocity or rate of adaption that firms need to adjust to a new directional reality will depend on customer demand. Industries with decreasing customer demand—offline entertainment, hospitality, real estate, industrial... View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service

26 Feb 2019
First Look

New Research and Ideas, February 26, 2019

Soltes, Eugene F. Abstract— Regulators have long been aware that differential access to information can undermine the efficiency and fairness of financial markets. In an effort to place investors on equal footing, the Securities and View Details

Keywords: Dina Gerdeman

October 2003 (Revised January 2004)
Case

The 2001 Crisis in Argentina: An IMF-Sponsored Default? (A)

By: Rafael M. Di Tella and Ingrid Vogel

At the end of 2001, Argentina's economy and society both appeared on the verge of collapse. Furious about controls imposed on the convertibility of their bank deposits into cash (the "corralito") and huge proposed government spending cuts amidst high unemployment and... View Details

Keywords: Financial Crisis; Economic Slowdown and Stagnation; Banks and Banking; Problems and Challenges; Decision Choices and Conditions; Currency Exchange Rate; Economy; Government Administration; Crime and Corruption; Argentina

Citation

Educators

Purchase

09 Mar 2003
Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

and disruptive opportunities; the "schools of experience" theory informs hiring decisions. 4. Don't try to change your customers—help them. Faulty market segmentation schemes help to explain the stunningly high rate of failure... View Details

Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony

Publications