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  • February 1997
  • Background Note

Errors in Social Judgment: Implications for Negotiation and Conflict Resolution--Part 2: Partisan Perceptions

For the past quarter-century, the field of social cognition has documented a number of ways in which individuals and groups are prone to make characteristic errors when judging others. This note examines the ways in which these tendencies pose difficulties for... View Details
Keywords: Prejudice and Bias; Negotiation; Conflict and Resolution
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Robinson, Robert J. "Errors in Social Judgment: Implications for Negotiation and Conflict Resolution--Part 2: Partisan Perceptions." Harvard Business School Background Note 897-104, February 1997.
  • 17 Oct 2018
  • Research & Ideas

Pro Basketball Coaches Display Racial Bias When Selecting Lineups

valio84sl As the National Basketball Association kicks off its regular season this week, a recent study makes a surprising discovery: Coaches favor players of their own race, giving them slightly more playing time than might be expected. And in follow-on View Details
Keywords: by Michael Blanding; Sports
  • 17 Sep 2012
  • Research & Ideas

Blue Skies, Distractions Arise: How Weather Affects Productivity

true in the corporate world, the researchers looked at preexisting field data at a midsize bank in Tokyo. The bank had tracked employee productivity for two-and-a-half years following the launch of a new... View Details
Keywords: by Carmen Nobel
  • 2021
  • Article

Nudging the Commute: Using Behaviorally-Informed Interventions to Promote Sustainable Transportation

By: Ashley Whillans, Joseph Sherlock, Jessica Roberts, Shibeal O'Flaherty, Lyndsay Gavin, Holly Dykstra and Michael Daly
Dramatic reductions in carbon emissions must take place immediately. A human-centric method of reducing environmental impacts is to “nudge” employees away from single-occupancy vehicles (SOVs) toward more sustainable commuting options. While an abundance of research... View Details
Keywords: Behavioral Science; Transportation Demand Management; Commuting; Single-occupancy Vehicle Commutes; Transportation; Behavior; Change; Environmental Sustainability
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Whillans, Ashley, Joseph Sherlock, Jessica Roberts, Shibeal O'Flaherty, Lyndsay Gavin, Holly Dykstra, and Michael Daly. "Nudging the Commute: Using Behaviorally-Informed Interventions to Promote Sustainable Transportation." Behavioral Science & Policy 7, no. 2 (2021): 27–49.
  • September 2013
  • Article

Prizes, Publicity, and Patents: Non-Monetary Awards as a Mechanism to Encourage Innovation

By: Petra Moser and Tom Nicholas
This paper exploits the selection of prize-winning technologies among exhibitors at the Crystal Palace Exhibition in 1851 to examine whether—and how—ex post prizes that are awarded to high-quality innovations may encourage future innovation. U.S. patent data... View Details
Keywords: Prizes; Innovation; Motivation and Incentives; Patents; Innovation and Invention
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Moser, Petra, and Tom Nicholas. "Prizes, Publicity, and Patents: Non-Monetary Awards as a Mechanism to Encourage Innovation." Journal of Industrial Economics 61, no. 3 (September 2013): 763–788.
  • February 1997
  • Background Note

Errors in Social Judgment: Implications for Negotiation and Conflict Resolution, Part 1

For the past quarter-century, the field of social cognition has documented a number of ways in which individuals and groups are prone to make characteristic errors when judging others. This note examines the ways in which these tendencies pose difficulties for... View Details
Keywords: Prejudice and Bias; Negotiation; Conflict and Resolution
Citation
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Robinson, Robert J. "Errors in Social Judgment: Implications for Negotiation and Conflict Resolution, Part 1." Harvard Business School Background Note 897-103, February 1997.
  • 2007
  • Other Unpublished Work

Mind Over Matter? Similarities and Differences Between Perceived and Observed Networks

In spite of the rapid development of new methods for network analysis—relying on electronic data sources and sophisticated computational analysis—organizational scholars continue to rely largely on more traditional survey-based methods. We believe that the... View Details
Keywords: Surveys; Organizations; Social and Collaborative Networks
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Quintane, Eric, and Adam M. Kleinbaum. "Mind Over Matter? Similarities and Differences Between Perceived and Observed Networks." 2007. (Under Review.)
  • 18 Mar 2008
  • First Look

First Look: March 18, 2008

this result and assessing how future work in this field should proceed, based upon these first steps in measuring "design." Download the paper: http://www.hbs.edu/research/pdf/08-039.pdf Modeling Expert Opinions on Food... View Details
Keywords: Martha Lagace
  • 2010
  • Chapter

The Shape of Things to Come: Institutions, Entrepreneurs, and the Case of Hedge Funds

By: Pamela Tolbert and Shon R. Hiatt
Foundational work on institutional theory as a framework for studying organizations underscored its relevance to analyses of entrepreneurship, but entrepreneurship research has often ignored the insights provided by this theoretic approach. In this chapter, we... View Details
Keywords: Entrepreneurship; Organizations; Research; Theory; Financial Services Industry
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Tolbert, Pamela, and Shon R. Hiatt. "The Shape of Things to Come: Institutions, Entrepreneurs, and the Case of Hedge Funds." In Institutions and Entrepreneurship. Vol. 21, edited by Wesley Sine and Robert David, 157–182. Research in the Sociology of Work. Bingley, England: Emerald Group Publishing, 2010.
  • October 2014
  • Article

Putting Sales at the Center of Strategy

By: Frank Cespedes
Research indicates that relatively few firms execute their strategies effectively, and, on average, companies deliver just 50% to 60% of the financial performance that their strategies promise. One reason is a disconnect between strategic goals and field implementation... View Details
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Cespedes, Frank. "Putting Sales at the Center of Strategy." Harvard Business Review 92, no. 10 (October 2014): 23–25.
  • June 2013
  • Article

Dysfunction in the Boardroom: Understanding the Persistent Gender Gap at the Highest Levels

By: Boris Groysberg and Deborah Bell
The article examines the gender gap that is present in boardrooms in U.S. corporations and internationally in 2013 as more women attempt to reach executive-level positions. Countries in the European Union are attempting to institute laws regarding the minimum... View Details
Keywords: Equality and Inequality; Governing and Advisory Boards; Gender; United States; European Union
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Groysberg, Boris, and Deborah Bell. "Dysfunction in the Boardroom: Understanding the Persistent Gender Gap at the Highest Levels." Harvard Business Review 91, no. 6 (June 2013): 88–97.
  • Research Summary

Overview

By: Brian L. Trelstad
The focus of my research is on the systems of social innovation. How small groups of individuals come up with new products and services targeting important problems; how they finance these initial efforts, and convert prototypes into viable organizational strategies;... View Details
Keywords: (General) Management; Social Business; Non-profit Management; Entrepreneur; Entrepreneurial Ecosystems; Entrepreneurial Finance; System Dynamics; Non-profit; Evaluation; Impact Investing; Venture Philanthropy; Social Enterprise Initiative; Advanced Leadership Initiative; Investment; Innovation and Invention; Organizations; Social Enterprise; Civil Society or Community; System; Financial Services Industry; Green Technology Industry; Health Industry; Energy Industry; Food and Beverage Industry; Public Administration Industry; Service Industry
  • January 2012
  • Article

Paying to Be Nice: Consistency and Costly Prosocial Behavior

By: Ayelet Gneezy, Alex Imas, Amber Brown, Leif D. Nelson and Michael I. Norton
Building on previous research in economics and psychology, we propose that the costliness of initial prosocial behavior positively influences whether that behavior leads to consistent future behaviors. We suggest that costly prosocial behaviors serve as a signal of... View Details
Keywords: Behavior; Perception; Performance Consistency; Identity
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Gneezy, Ayelet, Alex Imas, Amber Brown, Leif D. Nelson, and Michael I. Norton. "Paying to Be Nice: Consistency and Costly Prosocial Behavior." Management Science 58, no. 1 (January 2012): 179–187.
  • 2016
  • Article

Three Lenses on Occupations and Professions in Organizations: Becoming, Doing, and Relating

By: Michel Anteby, Curtis K. Chan and Julia DiBenigno
Management and organizational scholarship is overdue for a reappraisal of occupations and professions as well as a critical review of past and current work on the topic. Indeed, the field has largely failed to keep pace with the rising salience of occupational and... View Details
Keywords: Professions; Professional Identity; Occupations; Work; Workplace; Work Culture; Literature Review; Organizational Culture; Personal Development and Career
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Anteby, Michel, Curtis K. Chan, and Julia DiBenigno. "Three Lenses on Occupations and Professions in Organizations: Becoming, Doing, and Relating." Academy of Management Annals 10 (2016): 183–244.
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

However, we also heard that restaurateurs remained steadfastly committed to their goal of nurturing and nourishing people, providing a place of succor and community in a strange new world. Our conversations with the panel and our field... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • February 2018
  • Case

Qualtrics (A)

By: Doug J. Chung and James M. Lattin
Qualtrics was an online survey research platform and since the beginning, the company had relied entirely on an inside sales model—sales done remotely without face-to-face contact with clients. The low-cost inside sales model, along with an emphasis on a strong sales... View Details
Keywords: Sales Strategy; Inside Sales Model; Sales; Strategy; Growth and Development Strategy; Organizational Change and Adaptation
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Chung, Doug J., and James M. Lattin. "Qualtrics (A)." Harvard Business School Case 518-082, February 2018.
  • 16 Oct 2017
  • Research & Ideas

The Most Successful Startups Have Hands-On Founders

Source: iPhoto Startup founders with a hands-on management style are more likely to retain employees and see their firms thrive, new research shows. The results are particularly applicable to knowledge-intensive technology firms, where... View Details
Keywords: by Dina Gerdeman
  • 01 Apr 2013
  • Research & Ideas

First Minutes are Critical in New-Employee Orientation

Please fit in accordingly. But research suggests that employee orientation ought to be less about the company and more about the employee. In their paper "Breaking Them In or Revealing Their Best? Reframing Socialization around Newcomers'... View Details
Keywords: by Carmen Nobel; Web Services; Service; Telecommunications
  • Research Summary

Negotiating Campaigns

By: James K. Sebenius
While most negotiation research focuses on specific transactions, many important negotiating situations can better be understood as elements of larger "campaigns."  By this term, I mean a series of related negotiations and other away-from-the-table... View Details
  • 2018
  • Chapter

Historical Political Economy

By: Sophus A. Reinert
This book is a major contribution to the study of political economy. With chapters ranging from the origins of political economy to its most exciting research fields, this handbook provides a reassessment of political economy as it stands today, while boldly gesturing... View Details
Keywords: Economics; Government and Politics; History
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Reinert, Sophus A. "Historical Political Economy." Chap. 5 in The Palgrave Handbook of Political Economy, edited by Ivano Cardinale and Roberto Scazzieri, 133–169. London: Palgrave Macmillan, 2018.
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