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  • All HBS Web  (1,520)
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  • 23 May 2023
  • Research & Ideas

Face Value: Do Certain Physical Features Help People Get Ahead?

important question as we think about the implications in our daily life,” Zhang says. You Might Also Like: Why Confronting Racism in AI 'Creates a Better Future for All of Us' How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing)... View Details
Keywords: by Kara Baskin
  • 07 Jun 2023
  • HBS Case

3 Ways to Gain a Competitive Advantage Now: Lessons from Amazon, Chipotle, and Facebook

Something Rare? 8 Strategies to Sustain Business Innovation Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/kajakiki View Details
Keywords: by Michael Blanding
  • 22 Feb 2024
  • Research & Ideas

How to Make AI 'Forget' All the Private Data It Shouldn't Have

mitigate those mistakes. You Might Also Like: How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money? How Should Artificial Intelligence Be Regulated—if at All? Is AI Coming for Your Job? Feedback or ideas to share? Email the... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 16 Nov 2016
  • Research & Ideas

Turning One Thousand Customers into One Million

soliciting feedback from its most loyal and vocal customers” As impressive as that accomplishment was, 1,000 customers is hardly enough to ensure long-run success. For that, these companies had to scale up dramatically, from 1,000 to over... View Details
Keywords: by Thales S. Teixeira and Michael Blanding; Retail; Transportation; Accommodations
  • 02 Apr 2024
  • Research & Ideas

Employees Out Sick? Inside One Company's Creative Approach to Staying Productive

Conquered Fast Fashion—and Forged a New Business Model Have We Seen the Peak of Just-in-Time Inventory Management? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Illustration created using images... View Details
Keywords: by Michael Blanding; Fashion
  • 03 May 2024
  • Research & Ideas

How Much Does Proximity Influence Startup Innovation? 20 Meters' Worth to Be Exact

different backgrounds becomes pretty important.” You Might Also Like: ‘Intrinsic Joy’ Sparks Ideas Better than Cash Cofounder Courtship: How to Find the Right Mate—for Your Startup Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains View Details
Keywords: by Ben Rand
  • Research Summary

Experience and description-based decision making.

Prof. Barron and his co-authors study the effect of the economic environment on decision making. One example involves the effect of rare (low probability) events. People behave as if they overweight these events in some settings (e.g., when buying insurance and... View Details
  • 24 Oct 2018
  • Sharpening Your Skills

Startup or Established Company? Which Is Best for You?

fit. “At our first startup after a series of roles at large enterprise software companies, we tried to force a big company perspective on how we did employee feedback and reviews. We were too structured with this initially and quickly cut... View Details
Keywords: by Julia B. Austin
  • 05 Dec 2023
  • Research & Ideas

Are Virtual Tours Still Worth It in Real Estate? Evidence from 75,000 Home Sales

Gap, One Mortgage at a Time With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: AdobeStock/DimaBerlin and... View Details
Keywords: by Rachel Layne; Real Estate
  • 12 Sep 2023
  • Research & Ideas

How Can Financial Advisors Thrive in Shifting Markets? Diversify, Diversify, Diversify

clients by offering information sessions, teaching them financial principles and such has a much bigger effect” in terms of growth rates, Di Maggio says. You Might Also Like: Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income Shoppers Are Banks the ‘Bad... View Details
Keywords: by Ben Rand; Financial Services
  • 30 Apr 2024
  • Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

Reprinted with permission from Edward Elgar Publishing. You Might Also Like: Doing Well by Doing Good? One Industry’s Struggle to Balance Values and Profits 6 Strategies for Building Socially Responsible—and Profitable—Companies Giving Back: Consumers Care More About... View Details
Keywords: by Dina Gerdeman
  • 20 Jun 2005
  • Research & Ideas

Creating a Positive Professional Image

can never know exactly what all of your key constituents think about you, or how they would describe you when you aren't in the room. You can, however, draw inferences about your current professional image based on your interactions with key constituents. People often... View Details
Keywords: by Mallory Stark
  • 12 Mar 2024
  • HBS Case

How Used Products Can Unlock New Markets: Lessons from Apple's Refurbished iPhones

Some of Apple’s most loyal customers think nothing of upgrading to the latest iPhone every time one comes out. But what about consumers who can’t splurge on a $1,000 iPhone 15 Pro? And what about the electronic waste that would accrue if people threw away functional... View Details
Keywords: by Rachel Layne; Electronics; Information Technology
  • 03 Oct 2023
  • Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

to Live Happier in 2023: Diversify Your Social Circle Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/cagkansayin View Details
Keywords: by HBS Staff
  • 07 Feb 2022
  • Research & Ideas

Digital Transformation: A New Roadmap for Success

their strategy for where they are going and how they will get there, they need to surround themselves with people who have their fingers on the pulse of the organization. Their advisers must closely monitor shifts in the competitive environment. Leaders need to... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 11 Apr 2024
  • In Practice

Why Progress on Immigration Might Soften Labor Pains

Black Voters, Did a Landmark Law Stir White Angst? Why Aren’t Business Leaders More Vocal About Immigration Policy? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/cagkansayin View Details
Keywords: by Rachel Layne
  • 06 Jul 2016
  • Research & Ideas

The Truth About Authentic Leaders

examine how they are living their lives and engaging with the world around them. Seeking honest feedback from colleagues, friends, and subordinates about themselves and their leadership. One of the hardest things for leaders to do is to... View Details
Keywords: by Bill George
  • 02 May 2023
  • What Do You Think?

How Should Artificial Intelligence Be Regulated—if at All?

Minutes, April 16, 2023. Bailey Schulz, “Schumer proposes plan to address AI’s potential risks,” USA Today, April 18, 2023. Nico Grant and Karen Weise, “A.I. Frenzy Leads Tech Giants to Take Risks in Ethics Rules,” The New York Times, April 8, 2023. Your View Details
Keywords: by James Heskett; Information Technology; Technology
  • 09 May 2014
  • Working Paper Summaries

‘My Bad!’ How Internal Attribution and Ambiguity of Responsibility Affect Learning from Failure

Keywords: by Christopher G. Myers, Bradley R. Staats & Francesca Gino
  • 2022
  • Conference Presentation

Organizational Competition: A Catalyst for Workplace Diversity and Desires for Uniqueness

By: Samantha N. Smith, Edward H. Chang, Erika L. Kirgios and Katherine L. Milkman
Competition is prevalent in organizations. For example, people often compete against their colleagues for status and recognition in the workplace or for opportunities for advancement. Workers also compete against others to get hired into organizations in the first... View Details
Keywords: Status and Position; Organizational Culture; Motivation and Incentives; Behavior
Citation
Related
Smith, Samantha N., Edward H. Chang, Erika L. Kirgios, and Katherine L. Milkman. "Organizational Competition: A Catalyst for Workplace Diversity and Desires for Uniqueness." In The Consequences of Competition in Organizations. Paper presented at the Academy of Management Annual Meeting, Joint Symposium, Seattle, WA, USA, 2022.
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