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  • All HBS Web  (2,090)
    • People  (7)
    • News  (797)
    • Research  (774)
    • Events  (3)
    • Multimedia  (5)
  • Faculty Publications  (171)
← Page 15 of 2,090 Results →
  • 14 Oct 2021
  • In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

people vary widely in their desire to return to the office based on their home environment, family situation, commute, type of work, need for collaboration, and preferences for socializing with colleagues,... View Details
Keywords: by Kristen Senz
  • 10 Mar 2021
  • News

New Releases: Alumni and Faculty Books, Podcasts

of manners and politeness but rather a crucial component of a functioning democracy. Civility Rules! shows us how, with conscientious practice and patience, we can each... View Details
Keywords: Margie Kelley; Publishing Industries (except Internet); Information
  • 01 Dec 2015
  • News

Alumni and Faculty Books for December 2015

interrupted, and the resultant patchwork of schooling in Holland and Washington, DC, resulted in poor grades and caused him to reject all thoughts of going to college. A stint... View Details
  • 03 Mar 2023
  • Blog Post

Celebrating Socioeconomic Diversity and Inclusion at HBS (Part 2)

despite having these same qualities, aren’t in school due to circumstances out of their control. I am grateful to represent my family and friends at HBS. I view it as my responsibility to imbibe learnings in... View Details
  • 27 Jul 2012
  • News

How to Be Effective in the Global Economy and the Boardroom: CFOs Offer Lessons Learned on the Journey

  • 15 Aug 2024
  • Op-Ed

Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience

to crucial functional systems is not just a one-time task, but an ongoing process. This approach fosters a culture of continuous improvement and preparedness, ensuring that the company is always ready to... View Details
Keywords: by Hise Gibson and Anita Lynch
  • 28 Mar 2023
  • Research & Ideas

The FDA’s Speedy Drug Approvals Are Safe: A Win-Win for Patients and Pharma Innovation

“The findings of our study suggest that regulatory innovation can support more efficient drug development—in particular, in settings where we have unmet medical needs. This, in turn, could save and extend... View Details
Keywords: by Kasandra Brabaw; Pharmaceutical
  • 05 Jul 2006
  • Working Paper Summaries

Reinventing Savings Bonds

Keywords: by Peter Tufano & Daniel Schneider; Financial Services
  • 18 Apr 2019
  • News

Community Celebrates Dedication of Schwartz Common and Pavilion

and Pavilion recognize a gift from the Gerald Schwartz & Heather Reisman Foundation in honor of Schwartz’s 50th Reunion. Schwartz (MBA 1970) and family members were on hand for... View Details
  • 01 Feb 1997
  • News

Conversing in Cyberspace: Students and Alumni Talk Management

find that the boss isn't interested in their suggestions? These are very real questions for anyone making the transition from functional to general manager. Last October, in Professor David A. Garvin's elective course General Management:... View Details
Keywords: Daniel Penrice
  • 21 Apr 2021
  • Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

Tandon Family Professor of Business Administration at HBS, and London Business School’s Dan Cable describe: “Discuss with employees whether any of the basic elements of their work have changed or will... View Details
Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
  • 19 Aug 2021
  • News

A Letter to My White Friends and Colleagues

this one addressing a white audience, telling them exactly what they could be doing to help support the Black community. The positive response to that episode led Rogers, a retired senior lecturer to write his recent book, A Letter to My... View Details
  • 31 Aug 2020
  • Research & Ideas

State and Local Governments Peer Into the Pandemic Abyss

Carlson School of Management, show how the link between sales tax dependence and layoffs sheds light on the growing fiscal crisis of state and local governments. The correlation between sales tax dependence... View Details
Keywords: by Kristen Senz
  • 05 Mar 2019
  • Blog Post

Part 2: Military Transition and the JD/MBA - The Path to Your Goals

like.  Plan for any limitations on your ability to move away from Boston for summer internships and consider your job search and networking efforts accordingly.  Overall, HLS View Details
  • 27 Jun 2017
  • First Look

First Look at New Research and Ideas, June 27

behavior and a more sluggish response to incentives should result. Results from an additional experiment add support to this explanation. When individuals select into earning money for a charity View Details
Keywords: Sean Silverthorne
  • Web

Ansel Adams and Polaroid R&D | Baker Library

competence is complete. . . . I should like to send you a camera and associated equipment and film as a personal gift.” (2) Land asked Adams to serve as a consultant to test Polaroid cameras View Details
  • 01 Feb 1997
  • News

Made, Not Born: HBS Courses and Entrepreneurial Management

recognize and foster creativity in themselves and others, Amabile maintains, "I'm not trying to teach people to be creative, though sometimes it is a by-product of my course. Rather, I help students to... View Details
  • 11 Jul 2017
  • First Look

First Look at New Ideas and Research, July 11

support the acquisition by ensuring that all employees learn English. Using latent class growth modeling, our results suggest that change recipients followed distinct trajectories in their demonstrated ability, efficacy View Details
Keywords: Sean Silverthorne
  • 29 Aug 2017
  • First Look

First Look at New Research and Ideas, August 29

highlighting the work performed by the government of an archetypal American town increased trust in government and support for government services. In Study 2, Boston residents who interacted with a website... View Details
Keywords: Sean Silverthorne
  • December 2005 (Revised October 2006)
  • Case

Pharmacy Service Improvement at CVS (A)

CVS's retail pharmacy operations are functioning poorly and dissatisfying customers. Many customers are defecting as a result. A pharmacy service improvement team has documented the current prescription fulfillment process, its exception rates, and the problems... View Details
Keywords: Information Technology; Performance Improvement; Business Processes; Retail Industry; Pharmaceutical Industry; United States
Citation
Educators
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McAfee, Andrew P. "Pharmacy Service Improvement at CVS (A)." Harvard Business School Case 606-015, December 2005. (Revised October 2006.)
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