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Show Results For
- All HBS Web
(899)
- People (6)
- News (258)
- Research (399)
- Multimedia (3)
- Faculty Publications (84)
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- 04 Dec 2012
- First Look
First Look: December 4
interact in large, contemporary organizations is not well understood. We argue that organizational structures and geography delimit opportunities for interaction such that actors have a greater level of... View Details
Keywords: Carmen Nobel
- 01 Apr 2014
- First Look
First Look: April 1
market, we induce a theoretical framework to explain how firms win the race to find a viable business model. As the new market emerged, high-performing firms enacted three strategies in sequence that helped them achieve their objective quickly and efficiently. First,... View Details
Keywords: Sean Silverthorne
- 16 Feb 2016
- First Look
February 16, 2016
answer two key questions. Can anyone, including MBAs and executives with superb analytical skills, learn to think more innovatively? If so, how might we go about developing these skills? Through close collaboration with individuals from... View Details
Keywords: Sean Silverthorne
- 05 Jan 2010
- First Look
First Look: January 5
and their impact on organizational climate, which predicts successful outcomes. We addressed this gap with a field experiment suggested by Toyota's problem-solving process. We tested three related process improvement activities: (1) View Details
Keywords: Martha Lagace
- 20 Oct 2015
- First Look
October 20, 2015
average demand increases with both pricing transparency and agent expertise, and that agent expertise interacts positively with competitive intensity. We also find that competition is associated with higher inventory holdings of both cash... View Details
Keywords: Sean Silverthorne
- 04 Dec 2012
- Research & Ideas
Book Excerpt: Harder Than I Thought
East Coast finance industry pay scales, you have to pay what the market will bear if you want the talent-yada, yada, blah, blah, yada, yada, blah, blah.Yeah, I get all that. But here's what I'm wondering (and I bet I'm not alone): All that money for the wrong guy? A... View Details
- 04 Dec 2007
- First Look
First Look: December 4, 2007
identities, specifically previously enacted ones, constitute potent incentives for inducing efforts or actions. People Are Experience Goods: Improving Online Dating with Virtual Dates Authors:Jeana H. Frost, Zoë Chance, Michael I. Norton, and Dan Ariely... View Details
Keywords: Martha Lagace
- 27 Aug 2008
- Research & Ideas
Creating Leaders for Science-Based Businesses
opportunities we have to develop more interaction with the business community through colloquia like this and through Executive Education programs. I think it's critically important for HBS and for the... View Details
- 09 Nov 2009
- Research & Ideas
Come Fly with Me: A History of Airline Leadership
1978, U.S. airlines were one of the most government-regulated businesses, when suddenly full deregulation changed the competitive landscape once again. How individual executives both shaped the industry and were shaped by it is the... View Details
- 08 May 2012
- First Look
First Look: May 8
economic development, and time-invariant unobserved characteristics of origin and host countries. We further show that egalitarianism correlates in a conceptually compatible way with an array of organizational practices pertinent to firms' View Details
Keywords: Carmen Nobel
- 18 Oct 2006
- Research & Ideas
New at the Helm: A Talk with HBS Dean Light
field studies after. We have a strong commitment to ideas as the place where the educational experience begins. In executive education, we might think about increasing the number of programs we offer overseas. We've experimented with... View Details
- 22 Jul 2008
- First Look
First Look: July 22, 2008
team performance. Our results offer an approach for capturing the experience held by fluid teams and highlight the need to study context-specific measures of experience, including role experience. In addition, our findings provide insight into how the View Details
Keywords: Martha Lagace
- 04 Sep 2018
- First Look
New Research and Ideas, September 4, 2018
report different levels of satisfaction or enjoyment of their interactions (Study 3). Finally, in Study 4 we document that individuals’ lay beliefs are in direct opposition to our findings: participants believe that authors of warmly... View Details
Keywords: Dina Gerdeman
- 30 Jun 2009
- First Look
First Look: June 30
theorists differ as to whether exploitation undermines or enhances exploration. The debate reflects a gap—the missing theoretical mechanism by which organizations break free of old routines and discover new ones. We propose that the missing link is perturbation—novel... View Details
Keywords: Martha Lagace
- 13 Sep 2011
- First Look
First Look: September 13
Americans, due to their desire to make such interactions proceed smoothly. In two experiments, we show that members of stigmatized groups have a peculiar kind of persuasive ''power'' in face-to-face View Details
Keywords: Sean Silverthorne
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
seminar venues in France; and the Vanguard Group, which specializes in investment management in the United States. Breakthrough service providers are changing the rules of the game for entire industries around the world. Their emphasis on an approach to View Details
- 18 Feb 2013
- Research & Ideas
Breaking Through a Growth Stall
costs and profit margins; initial sales also influence the venture's trajectory of organizational skills because firms develop capabilities and routines in interactions with customers. There is also an opportunity cost: money, time, and... View Details
Keywords: by Sean Silverthorne
- 19 Jul 2011
- Research & Ideas
Rupert Murdoch and the Seeds of Moral Hazard
firm that discreetly interviews (not for attribution) a number of employees who interact with the senior executives being reviewed. I have directly observed this board-directed process in several situations... View Details
- 29 Jun 2010
- First Look
First Look: June 29
Within his first few months, Kaplan had rallied the organization around a new strategic direction: to become the quality leader in health care. What Kaplan and his administrators lacked was an effective tool to execute their strategy.... View Details
Keywords: Martha Lagace
- 03 Jun 2008
- First Look
First Look: June 3, 2008
require construction of broader coalitions of policymakers, place more constraints on executive decision making, and have more competitive selection processes. As a result, there are stronger political motivations for Vietnamese leaders... View Details
Keywords: Martha Lagace