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Show Results For
- All HBS Web
(3,376)
- People (14)
- News (1,072)
- Research (1,539)
- Events (6)
- Multimedia (20)
- Faculty Publications (792)
- 2009
- Working Paper
Operational Failures and Problem Solving: An Empirical Study of Incident Reporting
By: Julia Rose Adler-Milstein, Sara J. Singer and Michael W. Toffel
Operational failures occur in all industries with consequences that range from minor inconveniences to major catastrophes. Many organizations have implemented incident reporting systems to highlight actual and potential operational failures in order to encourage... View Details
Keywords: Communication Strategy; Legal Liability; Management Practices and Processes; Service Operations; Failure; Health Industry
Adler-Milstein, Julia Rose, Sara J. Singer, and Michael W. Toffel. "Operational Failures and Problem Solving: An Empirical Study of Incident Reporting." Harvard Business School Working Paper, No. 10-017, September 2009. (August 2009.)
- 01 Dec 2004
- News
The Future of Stem Cells
the research has been far slower than it should be.” Van Etten is committed to improving the process on the business and management side. He is promoting the concept of “team science” and trying to increase... View Details
Keywords: Garry Emmons
- 06 Aug 2021
- Book
Steve Jobs and the Rise of the Celebrity CEO
commitment to writing software, specifically Office for the Mac. Microsoft Office was and still is the standard, and without it, the hole in the Apple boat Amelio described in his comic-opera way would have only grown larger. Jobs also... View Details
Keywords: by Dina Gerdeman
- 01 Dec 1998
- News
Managing the Business of Life
professional and personal opportunities it has given me. I also adore my kids, who are now ten and six; guiding them and watching them grow is important. I'm still committed to making it all work!" Part of... View Details
- March 2015
- Case
Pearson Affordable Learning Fund
By: Michael Chu, Vincent Dessain and Kristina Maslauskaite
An in-house venture capital fund for affordable private schools at the base of the pyramid established by Pearson, the world's largest education company, PALF sought to invest in business models providing superior educational outcomes in emerging markets on a... View Details
Keywords: Impact Investment; Low Cost Private Schools; Investment Fund; Business At The Base Of The Pyramid; Transition; Investment; Development Economics; Business Growth and Maturation; Social Entrepreneurship; Emerging Markets; Private Sector; Education; Education Industry; Asia; Africa
Chu, Michael, Vincent Dessain, and Kristina Maslauskaite. "Pearson Affordable Learning Fund." Harvard Business School Case 315-109, March 2015.
- 23 Sep 2009
- Working Paper Summaries
Operational Failures and Problem Solving: An Empirical Study of Incident Reporting
- 02 Sep 2013
- Research & Ideas
The Curse of Double-Digit Growth
committed to a double-digit expansion rate but its economic team seeks to create as much "broad-based" growth as it can, so that the benefits of growth accrue to mainstream citizens. Werker, who... View Details
Keywords: by Kim Girard
- 03 Apr 2006
- Research & Ideas
The Competitive Advantage of Global Finance
corporate profits attributable to foreign operations has escalated from 5 percent in the 1960s to 30 percent today. Second, multinational firms, once characterized as a web of autonomous subsidiaries serving... View Details
- 2017
- Working Paper
Elite Ideas and Incremental Policy Change: The Expansion of Primary Education in India
By: Akshay Mangla
This paper analyzes India’s recent enactment of universal primary education. Given the clientelistic features of Indian democracy, this programmatic policy change presents a puzzle. Drawing on interviews and official documents, I find that committed state elites... View Details
Keywords: India; Political Economy; Ideas; Institutional Change; Education; Change Management; India
Mangla, Akshay. "Elite Ideas and Incremental Policy Change: The Expansion of Primary Education in India." Harvard Business School Working Paper, No. 17-077, February 2017.
- March 2016 (Revised August 2018)
- Case
JPMorgan Chase after the Financial Crisis: What Is the Optimal Scope of the Largest Bank in the U.S.?
By: David Collis and Ashley Hartman
When Jamie Dimon took over as CEO of JPMorgan Chase & Co. (JPMorgan Chase) in 2005, he reaffirmed the commitment to pursue a "universal bank" strategy—providing a full range of products and services to both retail and wholesale clients. Yet the merits of the universal... View Details
Keywords: Scope; Regulatory Reforms; Universal Banking; Synergy; Optimization; Simplification; Finance; Strategy; Business Strategy; Financial Crisis; Consolidation; Corporate Strategy; Diversification; Governing Rules, Regulations, and Reforms; Banking Industry; Financial Services Industry
Collis, David, and Ashley Hartman. "JPMorgan Chase after the Financial Crisis: What Is the Optimal Scope of the Largest Bank in the U.S.?" Harvard Business School Case 716-448, March 2016. (Revised August 2018.)
- January 2018
- Supplement
In the Eye of a Geopolitical Storm: South Korea's Lotte Group, China and the U.S. THAAD Missile Defense System (B)
By: Andy Zelleke and Brian Tilley
This case explores Lotte Group’s challenge of how to respond to Chinese government pressure in 2017, following the Group’s February decision to transfer land to the South Korean government, on which Seoul intended to deploy the U.S.-built THAAD missile defense system.... View Details
Why They Do It: Inside the Mind of the White-Collar Criminal
"A spectacular achievement" - Library Journal
From the financial fraudsters of Enron, to the embezzlers at Tyco, to the Ponzi schemer Bernie Madoff, the failings of corporate titans are regular fixtures in the news. But what drives wealthy and... View Details
- 01 Dec 2014
- News
The MBA Class of 2016 At-A-Glance
HBS’s commitment to need-based fellowships ensures broad access to the MBA Program and enhances learning for all by providing a wide range of perspectives that enrich peer-to-peer learning. Additionally,... View Details
Keywords: fellowships
- 11 Jul 2005
- Research & Ideas
The New International Style of Management
At Dell Beijing, Andy Klump (HBS MBA '03) was excelling at his job—selling computer hardware and services solutions to multinationals—when the company's 360-degree performance-review process underwent a change. As part of the new... View Details
Keywords: by Garry Emmons
- 09 Mar 2022
- Research & Ideas
War in Ukraine: Soaring Gas Prices and the Return of Stagflation?
scenarios with the geopolitics. Do we think we are on the verge of further escalation of tensions, in which case we should expect these indirect effects on consumers? Or do we... View Details
- 13 May 2019
- Blog Post
The Many Facets of Becoming a Mother at HBS
have when they have a newborn; there’s a centralized page with a lot of advice from previous students, with crucial tips. The school has a huge commitment to families. I wish I was more confident/aware View Details
- 16 Apr 2008
- Lessons from the Classroom
Chris Christensen: Legend of the Classroom
understood, and improved. By so doing," Bok noted, "he has exemplified Harvard's commitment to the quality of teaching." HBS Dean John McArthur observed, "Chris has been at the forefront... View Details
- 28 May 2019
- News
Planting the Seeds of Positive Growth
Governor of Kaduna State Malam Nasir AHMAD El-Rufai (left) and Mira Mehta (right) meet with Nigerian government officials (photo courtesy of Tomato Jos) Mira Mehta (MBA 2014) didn’t set out to become a... View Details
- 16 Sep 2019
- Research & Ideas
Crowdsourcing Is Helping Hollywood Reduce the Risk of Movie-Making
Success at the movie box office can be difficult to predict. For every surprise hit film like Crazy Rich Asians, there’s a massive flame-out like Justice League. Unlike television, where a station can test a pilot before committing to a... View Details
- 03 Sep 2014
- Working Paper Summaries