Encouragement Design - Publications - Faculty & Research

09 Oct 2018
First Look

New Research and Ideas, October 9, 2018

research to understand when and for whom cash and non-cash rewards increase intrinsic motivation, organizational commitment, and optimal functioning in order to improve the design and implementation of existing reward programs.... View Details

Keywords: Dina Gerdeman

12 Sep 2017
First Look

First Look at New Research and Ideas, September 12, 2017

article they describe how to properly design and execute A/B and other controlled tests, ensure their integrity, interpret results, and avoid pitfalls. They argue that if a company sets up the right infrastructure and software, it will be... View Details

Keywords: Carmen Nobel

Web

HBS - The year in Review

Business in Global Society (BiGS). The course, which took place over two days and was taught by 12 senior faculty members from across the School, was designed to encourage students to examine the foundations... View Details

01 Dec 2023
News

Thinking Ahead

As we wind down 2023, there’s talk everywhere of generative AI and how it will fundamentally alter the world as we know it; but how does that translate for your corner of the business world? Is TikTok something you need to take seriously? (Is it time to dance?) We... View Details

Keywords: Julia Hanna; Illustrations by Chris Gash; News, Library, Internet, and Other Services; Information

Web

Leadership - Faculty & Research

people (zones of attention), between feedback and evaluation (zones of judgment), between decision rights and improvement rights (zones of slack), and for set periods of experimentation (zones of time). By balancing transparency and privacy, organizations can View Details

Web

Human Behavior & Decision-Making - Faculty & Research

others who earn a higher pay rate. Our results suggest that low pay rates are, in and of themselves, unlikely to promote dishonesty. Instead, it is the salience of upward social comparisons that encourages the poorly compensated to cheat.... View Details

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

customers is just the starting point. From here, firms have to make a creative leap to discover the unique combination of products and services that may address those needs. No customer gave Steve Jobs and Apple the design for the iPhone... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

15 Aug 2023

Harvard Graduate School Information Session in Washington, D.C.

This event is designed for prospective applicants to learn more about Harvard Business School, Harvard Kennedy School, and Harvard Law School. Candidates with an interest in pursuing a joint degree between two of these schools are... View Details

17 Jan 2020
In Practice

6 Traits That Set Top Business Leaders Apart

Outside the Building: How Advanced Leaders Can Change the World One Smart Innovation at a Time. 3. They balance confidence and humility "Great leaders have the ability to act decisively and with confidence to inspire their team while simultaneously displaying a... View Details

Keywords: by Danielle Kost

20 Apr 2011
Research & Ideas

Blind Spots: We’re Not as Ethical as We Think

with Lehman's books because noticing was not in Ernst & Young's interest. We can tell the same story with the security rating agencies and their role in our recent financial collapse. Q: The book is a little down on organizational programs View Details

Keywords: by Sean Silverthorne

01 Oct 2001
Research & Ideas

How To Make Restructuring Work for Your Company

profitable when it decided to do its spin-off. What can be done to encourage companies to restructure sooner rather than later? In the case of United Air Lines, management in effect created a crisis that made employees more willing to... View Details

Keywords: by Stuart C. Gilson

01 Sep 2023
News

That Was Then, This Is Now

help them passionately give voice to uncommon beliefs. To encourage people to proclaim their dreams as loudly as their successes. To help them find the courage to stop trying to have it all and start having what really matters. To strive... View Details

Keywords: Photographed by Tony Deifell (MBA 2002); edited by Julia Hanna. Above: Heidi Brooks, photographed in 2003 and 2023.; life experience; family; leadership

26 Aug 2024
Blog Post

HBS Lingo 101

opened in 1953 (and later updated in 2004), and the horseshoe-shaped classroom layouts were specifically designed to facilitate case method learning. BAKER: Baker Library is equipped to assist MBA students with the breadth of their... View Details

08 Oct 2020
Research & Ideas

Keep Your Weary Workers Engaged and Motivated

what performance metrics are truly important and being consistent in their application. There is no point to encourage senior employees to mentor juniors, for example, but only reward them for time spent with clients. These practices are... View Details

Keywords: by Boris Groysberg and Robin Abrahams

20 Mar 2007
First Look

First Look: March 20, 2007

firm-size distribution and de jure and de facto measures of international capital integration. We then explore causal channels through which foreign capital may encourage entrepreneurship. We find evidence that entrepreneurial activity in... View Details

Keywords: Martha Lagace

Web

Course Overview - Institute For Strategy And Competitiveness

designed for newly appointed CEOs of public parent companies with annual revenues of $2 billion or more. Faculty & Participant Preparation The faculty interviews each participant before the Workshop to identify issues of particular... View Details

07 Jun 2023
Blog Post

My One Case: MBA Class of 2023 Looks Back

designed to alleviate burdens for frontline workers. The model—which included elements like scheduling, cross-training, and optimal store layouts—freed up employees to create a better service experience for customers. This led to... View Details

29 Jan 2018
Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

possible.” Duncan brought experience with long space ights to help solve concerns related to the miners’ physical and psychological survival in their small quarters. NASA engineers played a crucial role in the design of the escape capsule... View Details

Keywords: by Amy C. Edmondson; Mining

Web

Curriculum - Business & Environment

crisis and be a model for future businesses. Raya Partners: Profitability and Purpose TXU (A): Powering the Largest Leveraged Buyout in History Key concepts: Corporate strategy This case is designed to support a lively discussion about... View Details

04 Sep 2018
First Look

New Research and Ideas, September 4, 2018

an electronic version of a patient questionnaire that had been designed and vetted by a group of subspecialty experts. We integrated that survey into our EHR. To assess the effects of our new EHR system and the new process flow for... View Details