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- All HBS Web (428)
- Faculty Publications (40)
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John H. McArthur | About
including peer reviews for tenured faculty members at five-year intervals to provide feedback and assist them in establishing or clarifying professional directions. He also paved the way for the creation of the Senior Faculty Center for... View Details
- 22 Feb 2024
- News
GCC Crossroads Aims for a Bright Future; Seattle Alumni Talk Leadership in Tech; Italy Preps for European Alumni Summit
Clubs News Clubs News Crossroads Forum Explores Future of Gulf Region More than 1,300 public and private leaders convened in Riyadh, Saudi Arabia on January 30 and 31 for the Crossroads GCC Future Impact Forum, co-hosted by the HBS Club of the Gulf Cooperation Council... View Details
Keywords: Margie Kelley
- 01 Mar 2014
- News
Generation Next
generated an operational loss. "My feedback was, 'You're in trouble,'" recalls Kahn. By the spring, Kahn was in Mumbai, part of a team tasked with turning Agrovet around—the first foreigner the Godrej Group had ever hired in a leadership... View Details
- 01 Nov 2024
- In Practice
Layoffs Surging in a Strong Economy? Advice for Navigating Uncertain Times
strikes dampened hiring, employers still created fewer jobs than economists expected, according to reports. Losing one's job can be a shock, raising questions like: “Should I start my own business?” and “What about my benefits?” For managers and View Details
- 27 Aug 2012
- Research & Ideas
Employee-Suggestion Programs That Work
Bumping up against accepted theories in process improvement, a new research paper from Harvard Business School questions the value of prioritizing problems identified by frontline employees. Citing a hospital safety improvement program based on View Details
Keywords: by Paul Guttry
- 09 Dec 2020
- Blog Post
How to Create a Psychologically Safe Workplace
engagement, and responding proactively. Setting the Stage Before encouraging employees to be candid with one another when sharing feedback and ideas, leaders need to make the logical case for speaking up.... View Details
- Web
Fostering Candor in Teams and Organizations - Recruiting
Setting the Stage Before encouraging employees to be candid with one another when sharing feedback and ideas, leaders need to make a logical case for speaking up. Edmondson uses the example of View Details
- 01 Jun 2005
- News
When No News Isn’t Good News
If you’ve been waiting for your annual performance review to receive feedback from your boss, you may be doing yourself — and your company — a big disservice. Christine McKay (MBA ’98), a career coach who works with students through MBA... View Details
- Web
Systems for Scaling Ventures (SSV) - Course Catalog
for learning . Growth-stage ventures that empower their employees also need to ensure that those employees have the skills to find out how to drive results. You will learn how to build View Details
- 06 Sep 2011
- Research & Ideas
The Power of Leadership Groups for Staying on Track
collaboration rather than command and control as their basis for interaction.. “Over the long term, organizations filled with empowered employees who collaborate to serve customers will consistently outperform hierarchical organizations”... View Details
Keywords: by Bill George
- Profile
Florence Evina-Ze
For Florence Evina-Ze, the composition of her FIELD 2 project team in itself reflects something special about her HBS experience. “I had teammates from England, Brazil, Bangladesh Utah!” she says. Their assignment: to help a large Chinese restaurant conglomerate, Joy... View Details
- 25 Feb 2020
- News
Research Brief: May I Ask Your Advice?
Ashley Whillans (photo by Evgenia Eliseeva) Ashley Whillans (photo by Evgenia Eliseeva) Workplace feedback can range from helpful to harmful, says Assistant Professor Ashley Whillans, but far too often it falls somewhere in the... View Details
Keywords: Jen McFarland Flint
- 01 Jun 2005
- News
Transforming the IRS
feedback from taxpayers and employees as well as measures of meaningful business results, was a critical step in changing attitudes. How did you improve customer service? There were no quick fixes or silver... View Details
- 18 Jul 2024
- Research & Ideas
New Hires Lose Psychological Safety After Year One. How to Fix It.
welcome. In fact, new hires often enter fresh roles feeling optimistic and confident their organizations are eager to hear from them, but over time, employees increasingly feel less “psychologically safe” to contribute ideas, new research... View Details
- 24 Oct 2024
- Research & Ideas
With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support
inflexible or unpredictable work schedules, and employers’ failure to grasp how employees are struggling and to provide them with support, according to a new Harvard Business School report. That disregard harms both workers and companies.... View Details
Keywords: by Christine Pazzanese, Harvard Gazette
- 07 Jul 2023
- Blog Post
Fostering Candor in Teams and Organizations
that toolkit are setting the stage, inviting engagement, and responding proactively. Setting the Stage Before encouraging employees to be candid with one another when sharing feedback and ideas, leaders need... View Details
Keywords: All Industries
- 09 Jan 2013
- Sharpening Your Skills
Sharpening Your Skills: Understanding Customers
Customer Feedback Not on elBulli's Menu At its height, Chef Ferran Adrià's elBulli restaurant may have been the most popular in the world, but why? In professor Michael Norton's course, students learn about marketing from a business owner... View Details
Keywords: Re: Multiple Faculty
- Web
How Sharing Smart Ideas on Social Can Boost Sales | Working Knowledge
cohesion among remote operations. Work-based social media risks drowning employees in birthday wishes and pet photos, much like personal Facebook accounts can overwhelm users with ads, groups, and other clutter. But a new analysis of a... View Details
- 29 May 2014
- Research & Ideas
Research Symposium 2014
of Leadership and Management; Associate Professor Karthik Ramanna ; and Michael Porter, Bishop William Lawrence University Professor. Speaking Up Recognizing problems in the workplace is commonplace. Speaking up about those problems is less so. Why? Because View Details
- 26 Nov 2001
- Research & Ideas
Manager or Mentor? Why You Must Be Both
feedback to the employee may be adequate but of limited value toward the employee's development Most people manage for performance's sake rather than for development, he added. Managers who manage for... View Details
Keywords: by Martha Lagace