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  • 26 Jan 2010
  • First Look

First Look: Jan. 26

foreign markets. Following a reduction in tariffs on trade between the two foreign countries, the model predicts growth in the number of source-country firms engaging in foreign direct investment, growth in the size of affiliates that are... View Details
Keywords: Martha Lagace
  • 03 Jan 2023
  • Book

Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action

that really differentiate the most effective leaders,” says Opie. Exposing inequities in the workplace Opie uses many of the strategies in the book as a consultant to corporations struggling with racial and gender gaps. When engaging with... View Details
Keywords: by Pamela Reynolds
  • 27 Jan 2020
  • Research & Ideas

Hard Work Isn't Enough: How to Find Your Edge

people in a memorable, engaging way that gives them a pleasant feeling,” Huang says. “You can’t be boring because people won’t hear you.” The most delightful interactions are improvisational, so it’s OK to develop high-level plans for... View Details
Keywords: by Dina Gerdeman
  • 08 Sep 2022
  • Book

Gen Xers and Millennials, It’s Time To Lead. Are You Ready?

leadership and the role of serving others through collaboration. At the video services provider Vimeo, Anjali Sud persuaded both managers and employees to follow her insight that the firm could perform better as a software company for... View Details
Keywords: by Lane Lambert
  • 29 Oct 2012
  • Research & Ideas

Are You Paying a Tip--or a Bribe?

should be careful about the extent to which they engage in informal exchanges both within and outside their organizations. "Once you start engaging in these informal tit-for-tat exchanges, it may... View Details
Keywords: by Dina Gerdeman
  • 14 Oct 2021
  • In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

parents with unvaccinated kids under 12 and people engaged in elder care may be rightfully concerned that being indoors at work with colleagues can increase the risks for the vulnerable people they care for. Thus, employers should... View Details
Keywords: by Kristen Senz
  • 09 Oct 2001
  • Research & Ideas

Driven: How Human Nature Shapes Organizations

predicting outcomes instead of explaining events with hindsight. An Organization Designed For Four-drive People What is the most basic thing employees at all levels must come to terms with at work? The nature of their individual jobs. How... View Details
Keywords: by Paul Lawrence & Nitin Nohria
  • 28 Sep 2011
  • Research & Ideas

The Profit Power of Corporate Culture

concept," he says. "Its impact on profit can be measured and quantified." Heskett finds that as much as half of the difference in operating profit between organizations can be attributed to effective cultures. Why? "We know, for example, that View Details
Keywords: by Sean Silverthorne
  • 02 Mar 2009
  • Research & Ideas

When Goal Setting Goes Bad

expand their knowledge or capabilities? A: If you know the exact specific behaviors you want, stretch goals may be just fine. But, if you want employees to engage in other pro-social behaviors (e.g., helping... View Details
Keywords: by Sean Silverthorne
  • November 2010
  • Article

Stress-Test Your Strategy: The 7 Questions to Ask

By: Robert Simons
An economic downturn can quickly expose the shortcomings of your business strategy. But can you identify its weak points in good times as well? And can you focus on those weak points that really matter? I identify seven questions all executives should ask in order to... View Details
Keywords: Business Strategy; Creativity; Success; Customers; Employees; Business and Shareholder Relations; Performance; Risk and Uncertainty; Decision Choices and Conditions
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  • 21 Sep 2020
  • Research & Ideas

Are You Sabotaging Your Own Company?

than creating an unpleasant situation among one’s fellow workers, engaging in bickering, or displaying surliness and stupidity.” The manual provides several other tips for stirring up “general interference with organizations and... View Details
Keywords: by Dina Gerdeman
  • 08 Mar 2019
  • Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

blocking power. So let’s assume that, with many contenders, Amazon had powerful reasons to choose New York. Comparative advantages presumably ranged from a large and highly educated employee pool to big incentives and to local... View Details
Keywords: by James K. Sebenius; Real Estate; Construction
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

Abstract—Understanding why employees go the extra mile at work is a key problem for many organizations. We conduct a field experiment at a medical organization to study motivations for employees to submit... View Details
Keywords: Dina Gerdeman
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

must be more profound and open-ended, with an intent not only to discover how your customers engage with your products or services but also to understand some of the broader parameters of the constraints they are facing in their own... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 13 Feb 2012
  • Research & Ideas

The Case Against Racial Colorblindness

researchers conducted an experiment in which white participants engaged in a two-person guessing game designed—unbeknownst to them—to measure their tendencies toward attempted racial colorblindness. Each participant was given a stack of... View Details
Keywords: by Carmen Nobel
  • 05 Jan 2010
  • First Look

First Look: January 5

that action is taken to address the problems, and (3) communicating about actions taken. Sixty-nine randomly selected hospitals, 20 of which were randomly selected to engage in the three activities for 18 months, participated in the... View Details
Keywords: Martha Lagace
  • January 2025
  • Case

A Tiger in the Tank: Exxon Sues Investors

By: Clayton S. Rose, Sarah Sasso and James Weber
In June 2024, investors were trying to make sense of ExxonMobil’s (Exxon) lawsuit against two impact investors, Arjuna Capital (Arjuna) and Follow This, that had just been dismissed by the U.S. District Court of Northern Texas. Exxon’s suit challenged the rights of two... View Details
Keywords: Disruption; Talent and Talent Management; Customer Satisfaction; Decision Making; Demographics; Ethics; Corporate Accountability; Employees; Recruitment; Retention; Leadership; Crisis Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Civil Society or Community; Social Issues; Adaptation; Investment Activism; Lawsuits and Litigation; Business and Shareholder Relations; Medical Devices and Supplies Industry; Health Industry; Energy Industry; United States; Netherlands; Norway
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  • 01 Feb 2023
  • What Do You Think?

Will Hybrid Work Strategies Pull Down Long-Term Performance?

something that the academics don’t? Of course, the “soft side” of the organization isn’t so soft. Its culture is one of the important drivers of employee engagement and loyalty that in turn influences the... View Details
Keywords: by James Heskett
  • 03 May 2011
  • First Look

First Look: May 3

  PublicationsThe Power of Small Wins Authors:Teresa M. Amabile and Steven J. Kramer Publication:Harvard Business Review 89, no. 5 (May 2011) Abstract What is the best way to motivate employees to do creative work? Help them take a step... View Details
Keywords: Sean Silverthorne
  • 14 Feb 2012
  • First Look

First Look: February 14

Their Best? Reframing Socialization around Newcomer Self-Expression Authors:Dan Cable, Francesca Gino, and Brad Staats Abstract Socialization theory has focused on enculturating new employees such that they develop pride in their new... View Details
Keywords: Carmen Nobel

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