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- 12 Apr 2017
- Research & Ideas
Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks
recommended schedule tends to erode productivity, even among the most experienced workers. “We wanted to find out what happens when people deviate from the sequencing structure that their organization has set for them, and how do they... View Details
- November 2021
- Article
Ratings, Reviews, and the Marketing of New Products
By: Itay P. Fainmesser, Dominique Olié Lauga and Elie Ofek
We study how user-generated content (UGC) about new products impacts a firm's advertising and pricing decisions and the effect on profits and market dynamics. We construct a two-period model where consumers value quality and are heterogeneous in their taste for the new... View Details
Keywords: Online Reviews; Product Ratings; Social Networks; Word Of Mouth; Pricing; User-generated Content; Advertising; Product Marketing; Price; Consumer Behavior; Product Positioning; Social Media
Fainmesser, Itay P., Dominique Olié Lauga, and Elie Ofek. "Ratings, Reviews, and the Marketing of New Products." Management Science 67, no. 11 (November 2021): 7023–7045.
- 10 May 2021
- Research & Ideas
Who Has Potential? For Many White Men, It’s Often Other White Men
really saying is, ‘I recognize the qualities I value, which just so happen to be the qualities I have.’” The organization’s norms, processes, and interactions are structured to give those who “have it” opportunities to demonstrate their... View Details
Keywords: by Dina Gerdeman
- 16 Apr 2001
- Research & Ideas
Breaking the Code of Change
expressed as shareholder value. Its focus is on formal structure and systems. It is driven from the top with extensive help from consultants and financial incentives. Change is planned and programmatic. Theory O has as its purpose the... View Details
Keywords: by Michael Beer & Nitin Nohria
- 04 May 2015
- Research & Ideas
Need to Solve a Problem? Take a Break From Collaborating
Structure and Performance in Information and Solution Spaces, with Jesse Shore, an assistant professor at Boston University's Questrom School of Business, and David Lazer, a political science professor at Northeastern University. The... View Details
- 14 Feb 2023
- HBS Case
Is Sweden Still 'Sweden'? A Liberal Utopia Grapples with an Identity Crisis
policy: An active national government with a desire to achieve an equitable distribution of income and wealth; a generous social welfare system financed by taxes; and a shared structure of corporate control... View Details
Keywords: by Lane Lambert
- 12 Mar 2006
- Research & Ideas
New Research Explores Multi-Sided Markets
the profits come from the other side. Can you give an example or two and explain why these markets are structured like this? A: Dating clubs usually charge only the men, and credit card companies make their revenues mostly from merchants... View Details
- March–April 2017
- Article
Innovation Outcomes in a Distributed Organization: Intrafirm Mobility and Access to Resources
By: Prithwiraj Choudhury
Prior research has established a relation between intra-firm mobility and innovation outcomes at distributed organizations. The literature has also uniformly agreed on the mechanism underlying this relationship: the sharing of tacit knowledge and recombination of ideas... View Details
Choudhury, Prithwiraj. "Innovation Outcomes in a Distributed Organization: Intrafirm Mobility and Access to Resources." Organization Science 28, no. 2 (March–April 2017): 339–354.
- 12 Nov 2001
- Research & Ideas
The Three Components of Family Governance
of statement. The rare family in business may have a more elaborate family governance structure, with a separate meeting for family-owner-managers or a separate council for family shareholders or periodic meetings between shareholders, the board, and management. I... View Details
- September 2016 (Revised July 2017)
- Case
Transferring Knowledge Between Projects at NASA JPL (A)
By: Dorothy Leonard and Christopher Myers
The Jet Propulsion Laboratory, a federally funded research institution within NASA, the U.S. National Aeronautics and Space Administration, has played a large role in many space and planetary explorations, particularly to the planet Mars. As a project-based... View Details
Keywords: Knowledge Sharing; Knowledge Management; Employees; Experience and Expertise; Aerospace Industry; United States
Leonard, Dorothy, and Christopher Myers. "Transferring Knowledge Between Projects at NASA JPL (A)." Harvard Business School Case 917-404, September 2016. (Revised July 2017.)
- 10 Dec 2021
- Research & Ideas
Truth Be Told: Unpacking the Risks of Whistleblowing
which rewards whistleblowers who report fraud against the federal government with a percentage of the money recovered. “We need to understand the costs,” explains Heese, “and how to empower the people who have important information to View Details
Keywords: by April White
- Research Summary
Management Control Systems in Multiunit Companies
By: Tatiana Sandino
Professor Sandino conducts research on early-stage multiunit companies that introduce management control systems to help maintain operations, as well as company culture, as they grow, but also to enable adaptation to the different markets that they serve. Building... View Details
- 23 Jul 2012
- Research & Ideas
The Power of Conversational Leadership
Harvard Business School Professor Boris Groysberg. "Nobody knows what strategic conversations are actually unfolding." For that reason, many CEOs are reconsidering the classic command-and-control structure in which a few people are... View Details
Keywords: by Carmen Nobel
- 31 Mar 2009
- First Look
First Look: March 31, 2009
Download the paper: http://www.hbs.edu/research/pdf/09-105.pdf Earnings Quality and Ownership Structure: The Role of Private Equity Sponsors Author:Sharon P. Katz Abstract This study explores how firms' ownership structures affect their... View Details
Keywords: Martha Lagace
- 08 Sep 2015
- Research & Ideas
Knowledge Transfer: You Can't Learn Surgery By Watching
share with the world, as I worry about what might get back to me.” But if coactive learning is key, the difficulty is figuring out how to incorporate it into an organization. Myers makes a distinction between on-line learning, which... View Details
- 14 Dec 2007
- Op-Ed
When Your Product Becomes a Commodity
published prices. Facing commoditization and non-existent product innovation, some companies retreat to serving a progressively smaller niche of price-insensitive, service-oriented customers. Others with favorable cost structures may aim... View Details
Keywords: by John Quelch
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
decisions? Each team member is responsible for research within their area: talking to big customers, participating in supplier forums and webinars, scouring competitor websites. At the meeting, team members share their findings and... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
financial goals over time—specifically, how organizations set goals, structure activities, select members, and socialize those members. In my own research, I see that these four pillars both shape and are shaped by the culture of the... View Details
Keywords: Dina Gerdeman
- 07 Jul 2003
- Research & Ideas
4+2 = Sustained Business Success
compared to Kmart. (The other companies in their quad were Target and the Limited.) Both companies were in roughly the same financial shape in 1986, but Dollar General grew steadily, showing healthy profits year after year. Meanwhile, Kmart floundered, its market View Details
- 07 Apr 2021
- Research & Ideas
How Teams Work: Lessons from the Pandemic
interpersonal interactions essential to knowledge workers and looks at how teams tried to facilitate them. They include: Task interactions, when team members collaborate on activities that directly contribute to output; Process interactions, such as the agenda-setting... View Details
Keywords: by Kristen Senz