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  • 11 Apr 2018
  • Research & Ideas

Sexual Harassment: What Employers Should Do Now

building a culture based on collaboration, teamwork, and respect—and not tolerating employees who dominate or treat other employees as if they are there to serve them. Leaders sometimes inadvertently send the wrong message by excusing—or... View Details
Keywords: by Dina Gerdeman
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

upgrades, and better rooms are also offered by hotels. Casinos designate their guests as silver, gold, and platinum members, rewarding frequent visits with an increasing level of attention and free services available in each class of... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 26 Mar 2019
  • First Look

New Research and Ideas, March 26, 2019

long-term innovation output rather than for private benefits. Code Contingencies: Designing Monitoring Regimes to Promote Improvement in Supply Chain Working Conditions By: Short, Jodi L., Michael W. Toffel, and Andrea R. Hugill... View Details
Keywords: Dina Gerdeman
  • 01 Sep 2011
  • News

The City Solution

and entrepreneurial skills, Mayor Bloomberg, like his counterparts in other cities, has drawn up a plan to make his city greener. With his PlaNYC, supported by extensive tracking software designed to ensure and monitor efficiencies,... View Details
Keywords: Garry Emmons; Administration of Environmental Quality Programs; Government; Electric Power Generation, Transmission, Distribution; Utilities
  • 11 Jul 2006
  • First Look

First Look: July 11, 2006

nearly 12 percent that day, a loss of $2 billion in market cap. The poor results were attributed to the aggressive rollout of 144 new "centricity" stores—revamped retail formats featuring a customer-centric operating model View Details
Keywords: Sean Silverthorne
  • 01 Feb 2017
  • What Do You Think?

Is the Next Jobs Crisis Just Ahead?

international competition as well as technological innovation. Now consider these facts: In the US, there are 10 non-governmental jobs in the service sector for every manufacturing job. The ratio is roughly comparable in Western Europe and is even 3 to 1 in a country... View Details
Keywords: by James Heskett; Service
  • 02 Aug 2011
  • First Look

First Look: August 2

http://www.ssireview.org/articles/entry/picking_green_techs_winners_and_losers/ The New Psychology of Strategic Leadership Author:G. Gavetti Publication:Harvard Business Review 89, nos. 7-8 (July-August 2011) Abstract In this article, it is argued that today's View Details
Keywords: Sean Silverthorne
  • 15 Jan 2013
  • First Look

First Look: January 15

  PublicationsThe Future of Organization Design Authors:Baldwin, Carliss Y. Publication:Journal of Organization Design Abstract The modern corporation has long been the central focus of the field of... View Details
Keywords: Sean Silverthorne
  • 27 Apr 2021
  • Research & Ideas

New Research: Surviving Bankruptcy, Useful Economics, and Retirement

Mercadal “We use a detailed dataset on electricity transactions to investigate the impact of market-based deregulation in the context of the United States electricity sector. We find that the increase in markups dominates despite modest... View Details
  • Web

DEC - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School

Library Visionary, Innovator, Educator A ccording to business journalist Udayan Gupta, "[ARD] was an attempt to design a tool that would finance business development, especially in the unchartered waters of high technology–without... View Details
  • 12 Feb 2014
  • Research & Ideas

Private Sector, Public Good

Public Sector seminar series, which runs through May, is designed to induce lively conversation, build a community of scholars, and create a research agenda exploring the possible role of the private sector in shaping the institutions of... View Details
Keywords: by Dina Gerdeman
  • 17 May 2004
  • Research & Ideas

Why We Don’t Study Corporate Responsibility

First, it may be more helpful to think about the purposes of the corporation, or at least to ask the question that way—in the plural—even if ultimately one purpose must be deemed preeminent. Second, corporations are instruments designed... View Details
Keywords: by Manda Salls
  • 21 May 2007
  • Research & Ideas

Fixing the Marketing-CEO Disconnect

is organizational behavior/leadership. Part of the problem is the current corporate climate, in which questions of governance and financial purity dominate CEOs' and boards' attention. Additionally, boards, and even CEOs, have been lulled... View Details
Keywords: by Sean Silverthorne
  • 16 Jul 2013
  • First Look

First Look: July 16

components decrease in the absence of bundling, and consumers who had previously purchased bundles might delay purchases, resulting in lower revenues. We also find that mixed bundling dominates pure bundling and pure components in terms... View Details
Keywords: Anna Secino
  • 07 Feb 2005
  • Research & Ideas

How “Career Imprinting” Shapes Leaders

take on particular types of roles—specifically, management (e.g., CEO) positions. My research suggests that this pattern can be traced to differences in the kinds of career imprints people cultivated at these healthcare firms; thus, different career imprints yielded... View Details
Keywords: by Mallory Stark
  • 01 Sep 2020
  • Blog Post

6 Ways to Support COVID-Weary Employees

to contagious presenteeism: Remove financial incentives for it by providing paid sick leave, audit work designs for features that evoke undue pressure for attendance, and champion an organizational culture that fosters pro-health... View Details
Keywords: All Industries
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

adoption. The evidence is less consistent with a dominant role for population as predicted by the semi-endogenous growth models or for country-level factors like culture, genes, or institutions. Download the paper:... View Details
Keywords: Martha Lagace
  • 30 Oct 2007
  • First Look

First Look: October 30, 2007

Harvard Business School Case 707-519 In response to a huge crisis in 2000, the new CEO of Procter & Gamble has to decide whether to continue with an unusual organizational design or to revert to the old matrix organization. Describes... View Details
Keywords: Sean Silverthorne
  • 10 Apr 2006
  • Research & Ideas

American Auto’s Troubled Road

competing on the basis of discounts, U.S. carmakers need to get to the point where people want to buy their cars. —Stefan Thomke Although the Big 3 (or maybe the Big 2, after Chrysler's merger with Daimler) continue to dominate the U.S.... View Details
Keywords: by Garry Emmons; Manufacturing; Transportation; Auto
  • 18 Nov 2014
  • First Look

First Look: November 18

television advertising influences online shopping. We construct a massive dataset spanning $3.4 billion in spending by 20 brands, including measures of brands' website traffic and transactions as well as ad content measures for 1,224 commercials. We use a... View Details
Keywords: Sean Silverthorne